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Epic - New SaaS Software

Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 591-600 out of 891

AU

Anonymous User

01/18/18

3.5 out of 5

"Simplifies and Complicates at the same time"

What do you like best about Epic? I really like the fact that Epic is like several systems in one. Placing orders, documenting care and administering medications all in one place is great. What do you dislike about Epic? The charting flowsheets do not really flow the way I wish they would. I feel like documenting is kind of awkward and time consuming. What problems is Epic solving and how is that benefiting you? The fact that all care providers use the same system is really helpful for ...

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KE

Karen E

01/17/18

4 out of 5

"Ease of EMR"

What do you like best about Epic? EMR has a versatile use to achieve and access the necessary information for patients and scheduling appointments. What do you dislike about Epic? I do not have any negative comments for this software What problems is Epic solving and how is that benefiting you? We are solving scheduling of appointments and accessing patient files.

JB

Joseph B

01/15/18

5 out of 5

"Needs improvement on being user-friendly"

What do you like best about Epic? I'm able to stop work and continue in another computer by automatically saving it What do you dislike about Epic? It doesnt give me options to send notifications What problems is Epic solving and how is that benefiting you? Able to send files securely electronically

DC

Devorah C

01/14/18

5 out of 5

"best platform for EMR/EHR"

What do you like best about Epic? This is THE MOST user friendly platform for accurately recording medical information and going back to review it. Everything is self explainable. What do you dislike about Epic? I don't know what to point out. Maybe the updates take too long? Recommendations to others considering Epic: It might be a bit expensive for other facilities to buy epic. What problems is Epic solving and how is that benefiting you? The lack of communication between different ...

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AU

Anonymous User

01/14/18

3.5 out of 5

"Good medical software"

What do you like best about Epic? Ease of use - it’s straightforward and self explanatory What do you dislike about Epic? Lack of customizability and how slow the software tends to be because it seems overloaded Recommendations to others considering Epic: Epic is used by most major health offices and you are connected to their information by being part of the EPIC family. What problems is Epic solving and how is that benefiting you? It does everything from the front end and back end for ...

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AU

Anonymous User

01/12/18

5 out of 5

"Easy to use "

What do you like best about Epic? Love that one can view multiple records from different facilities so care can be better coordinated. Love that there are different ways to do the same thing to make it user friendly. What do you dislike about Epic? The system logs you out ar different work stations. Recommendations to others considering Epic: Get it! What problems is Epic solving and how is that benefiting you? Care coordination is better.

AU

Anonymous User

01/12/18

4.5 out of 5

"Medical student use of emr"

What do you like best about Epic? User friendly functionality and interface What do you dislike about Epic? Epic emr is expensive and is not able to be used nation wide What problems is Epic solving and how is that benefiting you? Efficiency with notes and dictation

AU

Anonymous User

01/12/18

4 out of 5

"Epic is EPIC"

What do you like best about Epic? After using 3+ other charting systems, epic is by the best. It is both user and patient friendly. I appreciate the direct communication between providers & provider-patient What do you dislike about Epic? There is a lot to learn. The screens are very busy, but not without reason. I would like a post it note option that could travel between providers Recommendations to others considering Epic: I recommend it - Epic supersedes any other charting system What ...

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AU

Anonymous User

01/11/18

3 out of 5

"Manager"

What do you like best about Epic? One patient = one record. It contains both the inpatient and the ambulatory patient record. What do you dislike about Epic? Many times when you make a change to one part of the build, it causes problems with other parts of the build. Recommendations to others considering Epic: Be diligent to ask questions as you're building the system. What problems is Epic solving and how is that benefiting you? Transcription costs reduced.

AU

Anonymous User

01/11/18

5 out of 5

"User-friendly... Once you know where everything is"

What do you like best about Epic? I like the amount of information on the patient you can find in one place. It's easy to access everything and organized. What do you dislike about Epic? Learning curve for those who aren't used to conputers What problems is Epic solving and how is that benefiting you? We can see if a radiology order is ordered wrong that would cost us time and money.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].