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Epic - New SaaS Software

Epic Reviews in September 2026: User Ratings, Pros & Cons

Streamline patient care with Epic's comprehensive tools.

4.26

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Epic Reviews & Ratings

4.26

Very Good

Based on 829 ratings & 891 reviews

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Rating Distribution

Excellent

(479)

Very Good

(325)

Good

(70)

Poor

(9)

Terrible

(8)

Spotsaas Editor’s POV

Epic is a leading EHR software that prioritizes patient experience with a variety of helpful tools. Its MyChart feature enhances communication between patients and healthcare providers, making it a strong choice for clinics.Read more

Epic pros and cons

  • Enhanced patient experience

  • Comprehensive health tools

  • User-friendly interface

  • Streamlined communication

  • Complex setup for clinics

  • Higher costs for small practices

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Showing 581-590 out of 891

AU

Anonymous User

01/24/18

5 out of 5

"Love Epic!"

What do you like best about Epic? Easy to use and I don't have to wait for hospitals to fax me information. What do you dislike about Epic? I don't have any dislikes about Epic. I love it Recommendations to others considering Epic: If you don't have access to EPIC you need to now! What problems is Epic solving and how is that benefiting you? Getting the necessary medical information to review prior to patient coming into the facility and info for precerts

AU

Anonymous User

01/23/18

3.5 out of 5

"Epic as an EMR system has useful tools to increase efficiency. However they are not always intuitive"

What do you like best about Epic? Order sets are helpful in streamlining many day to day tasks What do you dislike about Epic? While many tools are highly useful for increasing efficiency, their use is not intuitive or easily recalled by most users. A more intuitive layout may allow users to utilize more of such features they cannot ever exist or are unaware of. What problems is Epic solving and how is that benefiting you? Easier sharing of medical records and easy mobile apps.

KG

karen g

01/23/18

5 out of 5

"The best system for EMR"

What do you like best about Epic? Easy to navigate thru the screens. VERY user friendly. Charting is fast and easy. You will not spend a lot of time doing your assessment which leaves more patient time. What do you dislike about Epic? When I had a NAS baby, I had to search for the Finnegan Scoring each time. I couldn't figure out how to have it populate on my regular charting. The system only lets you have 3 charts open at a time. I would like to have more open at once. Recommendations to ...

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PS

Philip S

01/23/18

4 out of 5

"Practical, but needs a customer focus"

What do you like best about Epic? Epic is striving for interoperability, is practical to use and more reliable than other choices. What do you dislike about Epic? The product is too expensive for the slight difference, and consultants are often less than knowledgeable. Some do the work in half the time of others. Recommendations to others considering Epic: We believe that customer service has gotten better, but would like to see a range of services at different price levels What problems is ...

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AU

Anonymous User

01/23/18

4.5 out of 5

"Medical Life"

What do you like best about Epic? Being able to access medical information which made it easier to understand what patients were talking about. What do you dislike about Epic? Took some time to catch on to the training of this program, because is so much information. What problems is Epic solving and how is that benefiting you? When I worked in the medical field, I was able to access medical bills and information.

AU

Anonymous User

01/21/18

4 out of 5

"Secure and reliable Emr system "

What do you like best about Epic? Documenting data quickly and securely Authorized users and great interface for system Good customer service Tabs easy to read Multiple users Cloud interopability Data driven What do you dislike about Epic? None can be identified Sometimes slow system Display should be able to customize What problems is Epic solving and how is that benefiting you? Documenting and recording care

AU

Anonymous User

01/19/18

5 out of 5

"Great all in one software platform!"

What do you like best about Epic? I liked how easy it was use. When I first started using it, I required some training but after that everything was pretty much self explanatory! What do you dislike about Epic? For a while, there were some issues with the system crashing and when that happened it would like a couple of hours for everything to reboot but once that issue stopped happening, it was awesome! Recommendations to others considering Epic: I will say this software will greatly ...

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AU

Anonymous User

01/19/18

5 out of 5

"Epic "

What do you like best about Epic? Easy user interface and ability to link in outside records What do you dislike about Epic? Sometimes too many options/configurations to choose from What problems is Epic solving and how is that benefiting you? Electronic medical records, ease of use

AU

Anonymous User

01/18/18

5 out of 5

"Epic is a great way to coordinate patient care!"

What do you like best about Epic? I love the ability to share patient information across health care systems. It's pertinent to be able to share patient information and coordinate care across multiple providers. Epic is a way to centrally locate all patient health information: registration, scheduling, clinical documentation, lab results, etc. Epic has multiple modules for every area of health care: inpatient, ambulatory, billing, etc. What do you dislike about Epic? The documentation on ...

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AU

Anonymous User

01/18/18

3 out of 5

"Helpful but crowded"

What do you like best about Epic? I like the opportunity to interface with past patient interactions and review charts from any time. What do you dislike about Epic? It's very crowded because it's made to be used by hundreds of healthcare professionals in different fields. What problems is Epic solving and how is that benefiting you? It allows us the opportunity to compare patient information from now with information from the past in a quick manner.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].