Epic Reviews in September 2026: User Ratings, Pros & Cons

"I use Epic daily for my work as a Practice Administrator"

What do you like best about Epic? Overall layout of Epic is very helpful. It allows us to see all our patients in one area and collect important information needed. What do you dislike about Epic? Navigating one in a patient's medical record can be rather difficult with the interactive facesheet and tabs. What problems is Epic solving and how is that benefiting you? Communication between staff has been much easier with some of the newer functionality we are trying to adapt.

"Pain in the Ass"

What do you like best about Epic? It gets the job done... But barely. Waste of time. What do you dislike about Epic? It is no user friendly at all. The interface is cumbersome. Recommendations to others considering Epic: Find another solution, because this one is terrible. What problems is Epic solving and how is that benefiting you? Provider interface with charts.

"Physical Therapy Documentation"

What do you like best about Epic? Review patient's medical records for multiple disciplines of care, organization of information What do you dislike about Epic? Too many tabs, difficult to customize and navigate as a new user Recommendations to others considering Epic: Don't get overwhelmed with how many tabs of information there are. Get familiar with the parts of the system you need to know about and use daily. What problems is Epic solving and how is that benefiting you? Physical therapy ...

"Great for viewing patient records "

What do you like best about Epic? The tabs are easy to use and can be customized per the user. The program does not lag and saves everything automatically. Epic is really easy for new users to learn and is intuitive. We has many older doctors change from using paper charts to Epic on their computers and they did not have an issue with the change. The tech support from the Epic team was amazing during the transition. They stayed for two weeks to help work out any problems and helped ...

"Best choice for medical offices"

What do you like best about Epic? Epic is easy to learn, easy to navigate, and very user-friendly. What do you dislike about Epic? We run into frequent issues with RTE. For example, here is the email we received from our superviser this morning. "FYI...we are seeing some issues with RTE this morning. It is currently "rejecting" active coverages. I have a help ticket out. We have discovered if you elapse the coverage and run RTE again, it will verify. Please be cautious when verifying ...

"EPIC is the best EMR system I've used"

What do you like best about Epic? EPIC has great customization features and is very thorough yet easy to use. I especially love all the reporting options. The scheduling features are great and the ability to build templates for each user is an excellent feature. What do you dislike about Epic? Customer support can be a bit hard to reach but we've always received a response and our problems are always resolved. Recommendations to others considering Epic: Ensure all users complete adequate ...

"A lot of problems and no help"

What do you like best about Epic? The whole system integrates scheduling, charting, and a lot of other tracking into one. We are able to communicate with any other provider that uses epic in any state. What do you dislike about Epic? Little to no support, training was limited and did not explain the system at all. It was slow and did not have everything up and running ready to go.. not on the first day.. not even the first month. It has taken 3 months to be semi functional. And the fact ...

"Epic "

What do you like best about Epic? I am able to easily access any physicians notes regarding the patients visit for additional information for further patient care. I also like being able to directly send links to patients via email for My Chart. I am a huge advocate for using My Chart. Also, any medications that the patient may be on we also can access for any procedures where meds may conflict. What do you dislike about Epic? Alongside being able to see the patients chart and physician ...

"Best EMR system "

What do you like best about Epic? It is so easy to use and everything is easily accessible. Now that it has care everywhere you can see medical records and meds from other hospitals so it makes it super easy for continuity of care. What do you dislike about Epic? It doesn’t crossover with Mosaiq (the other system I use for radiation oncology). Recommendations to others considering Epic: I would highly recommend! What problems is Epic solving and how is that benefiting you? Continuity of ...

"Not very user friendly, but it's nice that most hospitals use this so we can share records easier"

What do you like best about Epic? Sharing of records between hospitals and other offices What do you dislike about Epic? Changes every other day. Not user friendly at all. Recommendations to others considering Epic: Don't do it! What problems is Epic solving and how is that benefiting you? Patient charts