Epic Reviews in September 2026: User Ratings, Pros & Cons

"EPIC Experience"

What do you like best about Epic? The interface is really great, easy to organize medical information. The charts are all live so multiple healthcare providers can edit the same chart. This software encourages integrated teamwork and collaboration. Customer support is great, with real IT techs here to answer questions. What do you dislike about Epic? You must log in, and then sign in. If you forget to sign out, your name is still on the board as present at work. Some users are not allowed ...

"Not intuitive but gets the job done"

What do you like best about Epic? Simple interface that allows for easy documentation in the patient’s chart. What do you dislike about Epic? Not intuitive and has a very big learning curve. Requires intensive training and outside involvement to develop new features. What problems is Epic solving and how is that benefiting you? I do not work on the business side of things.

"Complete EMR solution, billing, integration. "

What do you like best about Epic? Complete EMR solution, billing, integration. Care Everywhere and my epic allow all data to be in one place. So many options on customization. What do you dislike about Epic? Lately the vendor is going towards making customers accept model system. This doesn't work for every organization. Recommendations to others considering Epic: Utilize all material they provide, partner with other organizations for tips and case studies. What problems is Epic solving and ...

"Epic "

What do you like best about Epic? Can customize to allow for utmost productivity What do you dislike about Epic? Sometimes too many clicks and scheduling template requires higher-ups to adjust which takes time. Recommendations to others considering Epic: Great product What problems is Epic solving and how is that benefiting you? Increase revenue by proper documentation. Easier billing and coding.

"Overall Easy"

What do you like best about Epic? I like that it prompts you when something is forgotten What do you dislike about Epic? There is A LOT of clicking. Some aspects seem very repetitive. What problems is Epic solving and how is that benefiting you? It's nice that we can see charts from other organizations outside our own

"Complex, but Comprehensive "

What do you like best about Epic? All the information needed and accessible on mostly one screen, and easily navigable What do you dislike about Epic? Complex appearing with a busy screen view What problems is Epic solving and how is that benefiting you? Coordinating care and history throughout several institutions

"Software with unlimited potential for possibilities "

What do you like best about Epic? I like that this software is ever evolving. They are constantly working to better adapt for he patients needs. I see so much potential for more changes in the future What do you dislike about Epic? It does take sometime for changes to go into effect. And when it does change you sometimes lose your preferences. What problems is Epic solving and how is that benefiting you? Solving the problem of unneeded paperwork for patients and haelthcare workers. Making ...

"Best electronic medical record software I've used"

What do you like best about Epic? This is the best and easiest electronic medical record software I've used. I love the options that make it easier to use such as smart phrases and templates. Very user friendly and easy to navigate. Also fun you can personalize your home screen. What do you dislike about Epic? There isn't really anything I dislike. as above very easy to use - more so than any other EMR I've used. What problems is Epic solving and how is that benefiting you? Easy to document ...

"Registered Nurse: Inpatient Oncology and Hospice"

What do you like best about Epic? Epic has a extremely intuitive workflow and the friendly user interface makes navigation simple. The modules included in epic make entering patient information quick and simple. What do you dislike about Epic? Epic is a huge piece of software and there is so much to learn. I feel like I have only scraped the surface of the software. Knowing more would be helpful and probably make my job easier, but there just isn't enough time to learn all of it. What ...

"Epic is a great resource for scheduling and checking in"

What do you like best about Epic? I like that all of the patient's information is in one file and that you can determine appts, billing, copays all in one place What do you dislike about Epic? I do not like all of the steps that need to be clicked through to check a patient in/. What problems is Epic solving and how is that benefiting you? We are solving taking copays. The copay amount is in epic when we check pts in.