Entrata Reviews in May 2025: User Ratings, Pros & Cons

"Simple and Easy to Navigate"

What do you like best about Entrata? Entrata is easy to maneuver, even if you're not the best with technology. Tabs are clearly labeled, and it is easy to find where everything is that you are needing to find. What do you dislike about Entrata? I enjoy Entrata quite a bit, but I don't really like that you can only add one at a time when uploading pictures or documents. It takes extra time to add each attachment, photo, or document one by one, especially if you have more than just two or ...

"Robust System with lots of Features but not User Friendly"

What do you like best about Entrata? Being able to have applicant and resident information all in one place, the ability to message large groups of people at once. What do you dislike about Entrata? The UI is not user-friendly at all, there are constant issues with it, and it is not designed in an intuitive way. It needs to be simplified in a lot of ways; too many important processes are unnecessarily buried under redundant menus. The search function is awful. The first search results more ...

"My Favorite So Far!"

What do you like best about Entrata? I love the layered system that Entrata provides, so you can drill into a subtask without losing your place. It is very customizable in terms of rules/settings, syndicates with many other softwares, makes vendor interactions and accounting a breeze, and provides every service all the other big names do. The customer service is excellent as well! What do you dislike about Entrata? I wish that there was an easier way to manage the texts that we receive. ...

"My favorite management software!"

What do you like best about Entrata? I like how the tenant ledgers are set up. I do wish we could pick how far back to print a ledger. Regardless, I love that everything for a resident file can be put in the resident's file in Entrata. My entire property is at my fingertips, from residents to accounting to invoices to work orders. I love this software. I have been in the business for 27 years and have used almost every software in this industry. Entrata is my absolute favorite. What do you ...

"Entrata is an amazing program that I recommend to each Property!"

What do you like best about Entrata? Entrata is very helpful in every area possible. Regarding maintenance, everything is there and ready for our team to review. Company reports are very each to get to! What do you dislike about Entrata? One thing I do dislike about the software is sometimes the system runs slow and glitches. When an email wants to be reused in the Message center, it does take a while to load. What problems is Entrata solving and how is that benefiting you? Being in ...

"Good"

What do you like best about Entrata? I never have to hold for long when I call the support line. I appreciate that a lot. What do you dislike about Entrata? Entrata can be glitchy. Things don't always work the way they should. What problems is Entrata solving and how is that benefiting you? Keeping accurate reports and records.

"Entrata Review"

What do you like best about Entrata? I love the organization and how easy it is the organize and send emails. Getting emails out to over 659 residents isn't easy, but Entrata helps make it easier for us! What do you dislike about Entrata? I dislike how hard it is to get help when there are things you cannot do or are causing you issues, it would be nice for those over the phone to be able to access your Entrata in the back end and help you that way. What problems is Entrata solving and how ...

"Software can provide a magnitude of possibilties"

What do you like best about Entrata? The amount of different options and avenues there are within the software. They are always looking for new ways to improve the software. It can do more thank you can think of. What do you dislike about Entrata? It can tend to be overcomplicated. The dashboard and other areas need to be simplified. Have a cleaner more asthetic dashboard that simplifies the information. Reporting again to also be more simplified. What problems is Entrata solving and how is ...

"Entrata fan"

What do you like best about Entrata? I like Entrata's simplicity for the most part on reporting, navigating resident data and leasing. What do you dislike about Entrata? Sometimes Entrata support can take long periods to get back to tickets, causing an issue to progress longer than I would like. What problems is Entrata solving and how is that benefiting you? Entrata houses all new leasing data as well as current resident data, making it easy to store all in one place.

"Entrata - multifaceted and very complex"

What do you like best about Entrata? Very customizable and many functions specific to each property What do you dislike about Entrata? It is extremely complicated and many service calls are required in order to change functions What problems is Entrata solving and how is that benefiting you? Helps with all aspects of property management - from lead to lease. Accounting, leasing, managing leads, A to Z. It helps us keep communication all in one space which helps team communication.