Entrata Reviews in May 2025: User Ratings, Pros & Cons

"Entrata does well in organizing system leads."

What do you like best about Entrata? The most helpful aspect is that you can filter out when you want things to pop into needs contact and you can set reminders for contacting hot leads. It does well in associating names with rooms. What do you dislike about Entrata? The downsides of Entrata are that there are often bugs on the website which I know you cant control always but it can really put a pause on the leasing goals for the day. What problems is Entrata solving and how is that ...

"Solid system"

What do you like best about Entrata? You can do everything in one place (Ex. You don't have to post payments through your bank app and then again in Entrata like some other platforms). What do you dislike about Entrata? When searching for an applicant or old tenant it is really hard to find them without a thousand names popping up. They should be listed in chronological order. What problems is Entrata solving and how is that benefiting you? It is easy to keep up with leads, residents, ...

"An all in one management software"

What do you like best about Entrata? Their customer service. we began looking into Entrata in April of 2022. Throughout the entire process, from demoing, to migration, to finalizing migration, Entrata made sure that all of our worries, concerns and needs were met. post migration, support and our account rep have always made sure that all issues are taken care of. What do you dislike about Entrata? Their reports need some tweaking. They have plenty of reports in their system. But it is not ...

"Extremely User Friendly"

What do you like best about Entrata? I love that Entrata is one of the most user friendly Property Management Softwares out there. The support team is wonderful, as well, with how quickly they solve issues. What do you dislike about Entrata? The accounting side of Entrata isn't as straight forward. The maintenance aspect can use a little bit of help, as there are bugs and problems that be worked through to make it a better system. What problems is Entrata solving and how is that benefiting ...

"its amazing app and the navigation is simple ."

What do you like best about Entrata? i can see from work orders to leasings, to reports, etc. Just in one app. Instead of logging in to a different app, I can do everything with Entrata. What do you dislike about Entrata? My option on the work order does not have the opportunity in the selection i need, so I have to pick and option and edit it in the comment area. What problems is Entrata solving and how is that benefiting you? I can reach several areas in the want app . from maintenance to ...

"User Friendly"

What do you like best about Entrata? The most helpful feature of Entrata is the ability to multitask, coordinate and communicate with staff and residents. Notices, renewals and any docs can be sent with one click. What do you dislike about Entrata? Sometimes when the system does updates, we have glitches. That isn't the worst, but it can be a little annoying .. but no worries! They are always resolved quickly. What problems is Entrata solving and how is that benefiting you? Communication is ...

"Entrata - one stop shop for all your PM software needs"

What do you like best about Entrata? We've been utilizing Entrata now for close to a year and I'm continuously finding useful reports. There are ways to drill down and filter the massive amounts of data so you're constantly fine-tuning what you're looking at - which has been done accurately when cross-verifying with other reports. What do you dislike about Entrata? Part of the nature of such a beast of a product is that it can sometimes be overwhelming. It's a powerful tool and perhaps ...

"Great Software"

What do you like best about Entrata? Entrata is easy to navigate and well laid out. It is a superior product, especially for management in student housing. What do you dislike about Entrata? Sometimes it can go down at inopportune times but fixes are never far away. What problems is Entrata solving and how is that benefiting you? Entrata generates reports that give us detailed information and can also be customized to fit our specific needs.

"Entrata delivers"

What do you like best about Entrata? The on boarding and training process was run professionally by people who understood the product and were timely and helpful. The training was thorough and the followup one year later was a game changer. What do you dislike about Entrata? The billing at Entrata is very difficult to follow and there are many additional charges which in theory are charged back to the tenant. What problems is Entrata solving and how is that benefiting you? work flow, ...

"Good Site"

What do you like best about Entrata? Mass email messaging, reporting/data, lead platform. Being able to send out mass text messages and emails to residents is great. Having read receipts on the emails is also a perk! What do you dislike about Entrata? They need to have better tracking of lead conversions and an easier way to input traffic. They have updated a lot of reporting thought and they are definitely going in the right direction. What problems is Entrata solving and how is that ...