Entrata Reviews in June 2026: User Ratings, Pros & Cons

"User Friendly and Logical"

What do you like best about Entrata? I love that all of the features of Entrata can be accessed by logging into one site. The workflow is logical and user-friendly. Programs like Yardi are so confusing and frustrating with having to log into multiple sites to get anything done. What do you dislike about Entrata? I have had some experiences that seem that Entrata is slightly more geared towards tower communities vs garden style, however, this is not significant enough of an issue to impede ...

"Very user friendly- love Entrata"

What do you like best about Entrata? How easy it is to complete daily tasks on day to day processes. What do you dislike about Entrata? Sometimes the screening takes a little longer, but most of the time, it's because of the criminal background. What problems is Entrata solving and how is that benefiting you? Edit phones of our residents; this is super nice and it keeps personal information dated.

"Entrata!"

What do you like best about Entrata? I've been using Entrata for nearly 5 years now, and I've enjoyed every bit of it! Entrata is one of the easiest platforms to use. I've used Yardi before, and Entata is better. The simplicity of the platform makes it so easy to use and understand. What do you dislike about Entrata? I think the biggest downside to Entrata for me is Entrata websites. The website templates are old and could be modernized with softer models and an overall updated design. I ...

"Leasing Agent Experience"

What do you like best about Entrata? I liked how well all of the leads were organized along with the ability to sort them by the dates they were last contacted. Overall, Entrata is very accessible and is a great tool. What do you dislike about Entrata? Occasionally I will receive emails from leads to my personal email. I think this is because I used my personal email to create an Entrata account but it only happens once in a while. What problems is Entrata solving and how is that benefiting ...

"Excellent Property Management Software"

What do you like best about Entrata? Entrata makes managing properties very easy, but most of all, as an IT person for my company, it is an excellent platform for managing the users and the needs of each individual that access Entrata in our company. It is seamless and smooth and helps make the day-to-day process very manageable over all a great software. What do you dislike about Entrata? I have not experienced any downsides to Entrata as of yet. Everything seems to work great for me I do ...

"Simple and Easy to Navigate"

What do you like best about Entrata? Entrata is easy to maneuver, even if you're not the best with technology. Tabs are clearly labeled, and it is easy to find where everything is that you are needing to find. What do you dislike about Entrata? I enjoy Entrata quite a bit, but I don't really like that you can only add one at a time when uploading pictures or documents. It takes extra time to add each attachment, photo, or document one by one, especially if you have more than just two or ...

"Great Software"

What do you like best about Entrata? Entrata really listens to their clients. Any updates they truly consider and are willing to make the software more user friendly and efficent. What do you dislike about Entrata? New updates can cause glitches hindering our workday. What problems is Entrata solving and how is that benefiting you? Lead generation and efficiency with our leasing teams.

"Amazing Service! But..."

What do you like best about Entrata? Everything is tightly knitted together with a lot of ease of use for new users. I came into my current position without any knowledge of Entrata, and it was easy to pick up. Entrata's database is concrete and highly customizable to an organization's needs. My most valued tool is the schedule contact needed section. As a leasing agent, it's essential to keep in touch with my leads regularly as it serves the need to keep them interested. In the future, I'd ...

"Entrata is straightforward, easy to learn and very intuitive."

What do you like best about Entrata? The automated responses and reminders. It makes keeping up with and contact with leads very easy. What do you dislike about Entrata? Sometime I have difficulty updating tour events. If they are listed as self-guided, I can't update the tour to complete. What problems is Entrata solving and how is that benefiting you? Making a one-stop shop for maintenance and keeping in touch with current residents, and potential residents.

"Super User Friendly!!!"

What do you like best about Entrata? I love the 1-800 help line. When we have a question about something- they are always extremely helpful. Also, I love the bulk editing feature as well. The message center feature is also very helpful when sending mass notices. What do you dislike about Entrata? I think the one thing I wish was different about entrata is the way you cannot have future move ins pre pay their move in money because they are not technically "moved in" until their move in ...