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Entrata - Property Management Software

Entrata Reviews in May 2025: User Ratings, Pros & Cons

Streamline property management with Entrata.

4

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Entrata Reviews & Ratings

4

Very Good

Based on 2234 ratings & 399 reviews

Rating Distribution

Excellent

(279)

Very Good

(94)

Good

(19)

Poor

(3)

Terible

(4)

Expert's Review

Entrata is a widely praised software solution that has received positive feedback from users across various aspects. Users particularly appreciate its user-friendly interface and the ease of navigation it offers. The software centralizes essential functions like maintenance tracking, lease management, and resident communication, making day-to-day operations ...Read more

Entrata pros and cons

  • Excellent reporting capabilities, providing in-depth insights and analytics for effective decision-making.

  • User-friendly interface and intuitive dashboard for easy navigation and task management.

  • Comprehensive features for managing properties, residents, and accounting in one centralized system.

  • Strong customer support and training resources available for users.

  • Search function may need improvement with more advanced filters for enhanced specificity.

  • Marketplace offerings for additional apps and connectors are limited, restricting customization options.

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Showing 51-60 out of 399

WC

Wanda C

05/25/23

4.5 out of 5

"My Experience with Entrata"

What do you like best about Entrata? Entrata itself is pretty easy to navigate through. Even someone who has not had much experience in management software, SHOULD be able to get through this pretty easily. What do you dislike about Entrata? With the most recent upgrade or changes, it is now VERY DIFFICULT to find the report(s) that you need. This used to be very easy, but now it is a challenge. I find myself getting very frustrated and watching more and more videos in the help area of ...

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KK

KrisAnn K

05/19/23

4 out of 5

"Entrata Software for Student Housing Users"

What do you like best about Entrata? Efficient leasing process: Entrata software streamlines the leasing process, from online applications to e-signatures and document management, reducing administrative workload. User-friendly: With its intuitive interface and organized layout, Entrata is easy to navigate, making it user-friendly for property staff of all experience levels. All-in-one solution: Entrata provides a comprehensive suite of tools for property management, including leasing, ...

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DD

D'Maia D

05/18/23

4.5 out of 5

"One of my favorite software."

What do you like best about Entrata? I love the efficiency of the software. It's very easy to navigate and I love the automatic emails that are sent out once an application needs an update. I also like the reminders that we receive when we need to work on something. What do you dislike about Entrata? I dislike how the search tool won't always cooperate. I might type in a specific apartment number, and it won't show up. I also don't like that foreign numbers can't be used. What problems is ...

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AU

Anonymous User

05/18/23

1.5 out of 5

"Robust system with some kinks to work out."

What do you like best about Entrata? For property management and leasing, the platform is very effective. It's convenient that the leasing websites pull information directly from the software's core, minimizing the need for updates across multiple platforms. What do you dislike about Entrata? Many of the marketing tools in Entrata feel a bit like an afterthought. The website themes are lackluster and don't offer the same level of customization you can find in competitor solutions. ...

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AU

Anonymous User

05/17/23

4 out of 5

"quick and simple access"

What do you like best about Entrata? I love how Entrata is very simple to use. It is easy to figure out where to find specific information. It's excellent, so I don't have to wander around the website to find things; it is very well organized. What do you dislike about Entrata? I have a little problem with the slowness of the website. Generating leases and other little tasks through Entrata takes a minute. Sometimes I also have difficulties finding prospects for whom we've created guest ...

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AU

Anonymous User

05/17/23

2.5 out of 5

"Good real estate management software"

What do you like best about Entrata? The resident portal works well and it is pretty easy to navigate What do you dislike about Entrata? The financial reporting doesn't always work great What problems is Entrata solving and how is that benefiting you? Electronic payment portal becuase it helps drive revenue.

JC

Jermaine C

05/16/23

5 out of 5

"Excellent Property Management Software"

What do you like best about Entrata? Entrata makes managing properties very easy, but most of all, as an IT person for my company, it is an excellent platform for managing the users and the needs of each individual that access Entrata in our company. It is seamless and smooth and helps make the day-to-day process very manageable over all a great software. What do you dislike about Entrata? I have not experienced any downsides to Entrata as of yet. Everything seems to work great for me I do ...

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AU

Anonymous User

05/16/23

5 out of 5

"Leasing workflow is a breeze!"

What do you like best about Entrata? I enjoy how smooth of a leasing process Entrata provides. The CRM tracking and reminders are super beneficial to ensure clients are served efficiently. What do you dislike about Entrata? Continued improvements on reporting packages and integrations with Yardi would be tremendous! What problems is Entrata solving and how is that benefiting you? CRM, leasing, resident communications, marketing, website management.

MN

Maya N

05/16/23

5 out of 5

"User Friendly and Logical"

What do you like best about Entrata? I love that all of the features of Entrata can be accessed by logging into one site. The workflow is logical and user-friendly. Programs like Yardi are so confusing and frustrating with having to log into multiple sites to get anything done. What do you dislike about Entrata? I have had some experiences that seem that Entrata is slightly more geared towards tower communities vs garden style, however, this is not significant enough of an issue to impede ...

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TH

Tyler H

05/16/23

5 out of 5

"Entrata!"

What do you like best about Entrata? I've been using Entrata for nearly 5 years now, and I've enjoyed every bit of it! Entrata is one of the easiest platforms to use. I've used Yardi before, and Entata is better. The simplicity of the platform makes it so easy to use and understand. What do you dislike about Entrata? I think the biggest downside to Entrata for me is Entrata websites. The website templates are old and could be modernized with softer models and an overall updated design. I ...

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