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Entrata - Property Management Software

Entrata Reviews in May 2025: User Ratings, Pros & Cons

Streamline property management with Entrata.

4

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Entrata Reviews & Ratings

4

Very Good

Based on 2234 ratings & 399 reviews

Rating Distribution

Excellent

(279)

Very Good

(94)

Good

(19)

Poor

(3)

Terible

(4)

Expert's Review

Entrata is a widely praised software solution that has received positive feedback from users across various aspects. Users particularly appreciate its user-friendly interface and the ease of navigation it offers. The software centralizes essential functions like maintenance tracking, lease management, and resident communication, making day-to-day operations ...Read more

Entrata pros and cons

  • Excellent reporting capabilities, providing in-depth insights and analytics for effective decision-making.

  • User-friendly interface and intuitive dashboard for easy navigation and task management.

  • Comprehensive features for managing properties, residents, and accounting in one centralized system.

  • Strong customer support and training resources available for users.

  • Search function may need improvement with more advanced filters for enhanced specificity.

  • Marketplace offerings for additional apps and connectors are limited, restricting customization options.

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Showing 41-50 out of 399

TR

Troy R

08/04/23

5 out of 5

"Very good"

What do you like best about Entrata? Easy to navigate, easy to learn and teach. Can monitor multiple sites What do you dislike about Entrata? No bulk document upload. No removing docs from uploaded files What problems is Entrata solving and how is that benefiting you? Crm and resident retention

AB

alison b

08/04/23

4.5 out of 5

"Entrata Review"

What do you like best about Entrata? I like the easy navigation of the website as well as the organization of the tabs What do you dislike about Entrata? I do not like how when you refresh it takes you out of the persons profile, and I miss the resident portal log in option from the residents profile. What problems is Entrata solving and how is that benefiting you? They are making it move faster as well as making it easier to find residents that need action on their accounts such as ...

Read more

GR

Gilberto R

08/03/23

5 out of 5

"I’ve had a great time using Entrata very easy and straightforward"

What do you like best about Entrata? I like that I can use it on desktop ,tablet and on my iPhone, and that there's a desktop mode on each one What do you dislike about Entrata? I know this is probably a safety issue or a problem on my end but I don't like that. I have to enter the password every time I login I was somehow I could just save it or use Face ID What problems is Entrata solving and how is that benefiting you? Entrada is solving problems by letting residents put in tickets of ...

Read more

JE

Jessica E

08/03/23

5 out of 5

"Entrata is The Real Deal!"

What do you like best about Entrata? Where should I start? Entrata built their software with the users in mind, which means it is ever-evolving and improving. They make most functions and settings customizable, so their system can be modified to allow for unique workflows and variations for each client. Entrata is always requesting feedback to make the system even better. Their Core Values are actually my favorite thing about Entrata, because everyone there truly embodies each value. Be The ...

Read more

AB

Ashley B

08/03/23

5 out of 5

"Easy, Fast, Helpful"

What do you like best about Entrata? I love how easy it is to use and its synces to yardi What do you dislike about Entrata? Sometimes it deletes prospects and new leases What problems is Entrata solving and how is that benefiting you? Makes it easier to have all the information in one site from prospects to leasing.

GR

Gilberto R

08/03/23

5 out of 5

"I’ve had a great time using Entrata very easy and straightforward"

What do you like best about Entrata? I like that I can use it on desktop ,tablet and on my iPhone, and that there's a desktop mode on each one What do you dislike about Entrata? I know this is probably a safety issue or a problem on my end but I don't like that. I have to enter the password every time I login I was somehow I could just save it or use Face ID What problems is Entrata solving and how is that benefiting you? Entrada is solving problems by letting residents put in tickets of ...

Read more

JE

Jessica E

08/03/23

5 out of 5

"Entrata is The Real Deal!"

What do you like best about Entrata? Where should I start? Entrata built their software with the users in mind, which means it is ever-evolving and improving. They make most functions and settings customizable, so their system can be modified to allow for unique workflows and variations for each client. Entrata is always requesting feedback to make the system even better. Their Core Values are actually my favorite thing about Entrata, because everyone there truly embodies each value. Be The ...

Read more

AB

Ashley B

08/03/23

5 out of 5

"Easy, Fast, Helpful"

What do you like best about Entrata? I love how easy it is to use and its synces to yardi What do you dislike about Entrata? Sometimes it deletes prospects and new leases What problems is Entrata solving and how is that benefiting you? Makes it easier to have all the information in one site from prospects to leasing.

KL

KeAmber L

08/03/23

2.5 out of 5

"Entrata takes a long time to update and shuts down at random times."

What do you like best about Entrata? I do like how it is organized and how residents and leads are organized. What do you dislike about Entrata? I don't like that it shuts down all the time and once entrata mess up the resident portal starts to act funny as well. What problems is Entrata solving and how is that benefiting you? Entrata helps us with lease details.

KA

Kassiey A

07/17/23

3 out of 5

"Many Options - Not All are Productive"

What do you like best about Entrata? I like the convienience of Message Center when trying to communicate in bulk. What do you dislike about Entrata? Entrata's interface is not super user friendly. There are also too many reports that do the same thing that you can't sift through easily. What problems is Entrata solving and how is that benefiting you? We handle all leasing and management through Entrata, our entire team has access in one centralized location.