Entrata Reviews in June 2026: User Ratings, Pros & Cons

"Leasing Consultant"

What do you like best about Entrata? The lead tracking / prospect dash board. The leasing process is very streamlined, starting from the online application. The approval process is seamless. What do you dislike about Entrata? Entrata did not integrate with Blue Moon forms, which was our lease generating software. What problems is Entrata solving and how is that benefiting you? The lead / prospect dashboard has an option to mass-email and text prospects. When this is done, a time stamp is ...

"Unified Platform"

What do you like best about Entrata? I love how this program unifies all the other programs we use at each of our properties What do you dislike about Entrata? Sometimes the site can be slow and frustrates both residents and clients What problems is Entrata solving and how is that benefiting you? We are ensuring that all our sites are consistent and are on one platform... Entrata has allowed our properties to use a site with ease that contains all their services, accounting, utilities, etc.

"Not my favorite"

What do you like best about Entrata? I don't like anything about Entrata other than the fact that it enables me to take payments What do you dislike about Entrata? Pretty much everything. I'm not sure if it's just how we use it within our company or if I need further information on what all I can use it for but I don't enjoy using it. What problems is Entrata solving and how is that benefiting you? None, it creates more problems than it solves.

"I simply don't like Entrata"

What do you like best about Entrata? I only like that I can accept payments and online applications with the help of their software What do you dislike about Entrata? basically everything. It's slow, it works on and off. I just HATE It (a lot) What problems is Entrata solving and how is that benefiting you? accept electronic and payments via card as well as applications online

"Great for communication and activity tracking"

What do you like best about Entrata? I like that we are able to send mass communication via email to residents in our community. I like that we can upload and post rent all within the same application, and can have it sync with Yardi ledgers easily. What do you dislike about Entrata? I don't like how long it takes to search AR payments of residents/prospects at times. What problems is Entrata solving and how is that benefiting you? It is helpful to be able to upload checks and post them ...

"Great student housing property management software "

What do you like best about Entrata? Ease of use for properties of all experience levels. What do you dislike about Entrata? Support system could be better when it comes to helping the user. Recommendations to others considering Entrata: Best of all worlds. What problems is Entrata solving and how is that benefiting you? Streamlines.

"Good but need improvement"

What do you like best about Entrata? I like the dashboard feature and how everything is front and center. What do you dislike about Entrata? Their tech support team doesn't read support tickets and asks redundant questions that have already been answered in the request. Recommendations to others considering Entrata: I was used to using OneSite and the transition was difficult at first. There are still items I miss from OneSite but I know Entrata is implementing new features all the time. ...

"I'ev always had a good experience with the products since back in the Prop Solutions days. "

What do you like best about Entrata? Their support staff is always more than willing to work through any issues. What do you dislike about Entrata? Generally pretty satisfied. Entrata has always been very responsive in resolving any issue that we've had. Recommendations to others considering Entrata: I'd highly recommend using Entrata's features that we used, which is limited to e-payments and online applications. What problems is Entrata solving and how is that benefiting you? We use many ...

"Works well with Yardi"

What do you like best about Entrata? I like that Estrada syncs with Yardi for leads, prospects, residents, and past residents. It keeps everyone organized and its very customizable What do you dislike about Entrata? I wish we were able to see how much people put their auto-pay as when they sign up for that feature.I also wish that we could customize the email template a little more when we send out things to residents. Recommendations to others considering Entrata: I think it makes my job ...

"Great product for online leasing and unit assignments"

What do you like best about Entrata? Easy to learn, intuitive. When utilized in its full capacity the bulk unit assignments feature is extremely helpful. What do you dislike about Entrata? Experienced many bugs in the system. There have been times where I have not been able to trust the bulk unit assignment board, or residents and guarantors have gotten switched around and information lost. Recommendations to others considering Entrata: I have experienced a lot of glitches which have been ...