Entrata Reviews in May 2025: User Ratings, Pros & Cons

"I think I have more to learn but so far, so good"

What do you like best about Entrata? How much it helps us go "paperless". Allows residents to input everything they may need in one place and see it there. Applications are online and integrate with Yardi, payments are online and integrate with Yardi. What do you dislike about Entrata? The delay between Entrata and Yardi for new applications Recommendations to others considering Entrata: Get the proper training. I haven't learned to LOVE entrata yet and I think it's because of my lack of ...

"Makes things a bit easier"

What do you like best about Entrata? The ease of processing payments and different payment options, access to lead information and online apps. What do you dislike about Entrata? It's not that user friendly. The interface seems very dated to me. They could definitely do better on the that front. Recommendations to others considering Entrata: Our company doesn't do trainings with/on Entrata I think if I had more training I would appreciate it more. What problems is Entrata solving and how is ...

"Love this system"

What do you like best about Entrata? So user friendly and intuitive! I would highly recommend using this system What do you dislike about Entrata? Not much. The only thing was that we were unable to use electronic leasing because of Canadian laws, that was the only downside. What problems is Entrata solving and how is that benefiting you? Ease of tracking lease and payment information, so easy to communicate with your team through the notes section, all around great system for property ...

"Growing pains hurt but still better than others "

What do you like best about Entrata? This is a one stop shop for most everything needed in my role. I can use it to keep track of applicants and then turn around and email residents all without ever leaving the system. What do you dislike about Entrata? Changing to entrata was not fun at first. Despite having specific settings applied over and over we still had many issues with the auto generation of leases. Slowing down and ultimately hurting my leasing numbers. What problems is Entrata ...

"User friendly and functional but often loads slowly"

What do you like best about Entrata? The software is, for the most part, extremely user friendly and easy to navigate. The activity log that documents every little move is extremely helpful. Nice to be able to see when a resident has seen or not seen an email. What do you dislike about Entrata? After updates, things can be way different with no warning. Sometimes reports take hours to download. Recommendations to others considering Entrata: Go for it! What problems is Entrata solving and ...

"Great as a catch all software!"

What do you like best about Entrata? I like that we are able to generate leases and renewal offers, email residents, upload lease files and process applications all in one place What do you dislike about Entrata? I wish that when they did updates they would do more of a 'how to' on the updates. Usually they just tell you that an update happened and you have to guess. Recommendations to others considering Entrata: Our company has a Help Desk that is suppose to help with Entrata questions. If ...

"Entrata"

What do you like best about Entrata? One great thing about Entrata is the clean dashboard What do you dislike about Entrata? I dislike when Entrata updates and does not let you know. What problems is Entrata solving and how is that benefiting you? I realized that the best benefit is being able to communicate with residents through text etc

"User Friendly!"

What do you like best about Entrata? I like that prospects and current residents are all in one site so you have less log in's. What do you dislike about Entrata? That there is two choices to renew a resident but only one is the "right way". What problems is Entrata solving and how is that benefiting you? Having leases that require e-signatures is a lot easier with people committing to signing leases.

"My review of Entrata Property Management software"

What do you like best about Entrata? The thing I like most about Entrata is how easy it is for our residents to use to communicate with us. What do you dislike about Entrata? The lack of information available on using this program. Recommendations to others considering Entrata: I would highly recommend Entrata for prospect applications. What problems is Entrata solving and how is that benefiting you? Benefits of Entrata include: -easy access to documents -Resident communication -Mass ...

"Entrata at Polo Club Apartments"

What do you like best about Entrata? The ease and user friendly parts of this software are amazing. Before we got Entrata we had to open three websites to do everything we needed to do. Now we just have to open Entrata to talk to prospects, help out reaidents and send leases or any ither important documents over. What do you dislike about Entrata? When we first switched over go Entrata there were a few problems. Including being unable to change the lease once it was sent. The lease was also ...