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Entrata - Property Management Software

Entrata Reviews in May 2025: User Ratings, Pros & Cons

Streamline property management with Entrata.

4

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Entrata Reviews & Ratings

4

Very Good

Based on 2234 ratings & 399 reviews

Rating Distribution

Excellent

(279)

Very Good

(94)

Good

(19)

Poor

(3)

Terible

(4)

Expert's Review

Entrata is a widely praised software solution that has received positive feedback from users across various aspects. Users particularly appreciate its user-friendly interface and the ease of navigation it offers. The software centralizes essential functions like maintenance tracking, lease management, and resident communication, making day-to-day operations ...Read more

Entrata pros and cons

  • Excellent reporting capabilities, providing in-depth insights and analytics for effective decision-making.

  • User-friendly interface and intuitive dashboard for easy navigation and task management.

  • Comprehensive features for managing properties, residents, and accounting in one centralized system.

  • Strong customer support and training resources available for users.

  • Search function may need improvement with more advanced filters for enhanced specificity.

  • Marketplace offerings for additional apps and connectors are limited, restricting customization options.

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Showing 351-360 out of 399

AU

Anonymous User

08/20/19

4 out of 5

"The best parcel tracking "

What do you like best about Entrata? It keeps my packages on track with extensive monitoring, alerting me on text and email. Also has great integration. What do you dislike about Entrata? No ... it is a great product! I do not dislike it What problems is Entrata solving and how is that benefiting you? It cuts down the time of managing parcel in the lobby

AU

Anonymous User

08/20/19

4 out of 5

"Very effective notification system "

What do you like best about Entrata? I use ParcelAlert at a student dorm. Students know to only check for packages if they have been notified. This helps the flow of students at the front desk, and as mail trickles in throughout the day, it helps notify students in real time so they get their mail in the quickest way possible What do you dislike about Entrata? There isn’t much to dislike with PA. The automated log out function is quick, but I’m sure we can manually reset that on our ...

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AU

Anonymous User

08/20/19

3.5 out of 5

"It allowed me to live my busy life without having to wait on a package"

What do you like best about Entrata? Easy access and the ability to be able to keep track of my package without having to disrupt my busy day What do you dislike about Entrata? App delay when the package got delivered ..... my package got delivered and it did not update for 3 hours ....... had me worried my package was lost What problems is Entrata solving and how is that benefiting you? Not having to wait and entire day for that important package ..... in fear in won’t get delivered

AU

Anonymous User

08/20/19

3 out of 5

"Fantastic, super useful to prevent stolen packages "

What do you like best about Entrata? I used it while at my boyfriends apartment, it’s fantastic! I was able to track exactly where my package was dropped off, and was able to pick it up without any hassle! What do you dislike about Entrata? Absolutely nothing. It’s an extremely useful feature, if you live in shady neighborhoods this is a godsend What problems is Entrata solving and how is that benefiting you? The hassle of knowing when/where your package was dropped off is circumvented ...

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AU

Anonymous User

08/18/19

3 out of 5

"ParcelAlert"

What do you like best about Entrata? I like using Parcel Alert to notify tenants of when packages are delivered to front office. What do you dislike about Entrata? I don't dislike anything about it, great product. Recommendations to others considering Entrata: I highly recommend using their notification system over other similar products. What problems is Entrata solving and how is that benefiting you? Parcel Alert has helped solve the problem of package maintenance and alerts.

MR

Manvi R

08/17/19

4 out of 5

"Timely delivery "

What do you like best about Entrata? Good timely delivery Nice work Thank you What do you dislike about Entrata? Nothing No problem It was good experience What problems is Entrata solving and how is that benefiting you? Delivered work on time

AU

Anonymous User

08/15/19

2.5 out of 5

"Okay software for delivery purposes"

What do you like best about Entrata? I like that you can updated customers with tracking on where there package is through text OR email, it doesn’t need to be one or the other. What do you dislike about Entrata? It’s not unique. A lot of other companies have the same software, which can lead the customer elsewhere Recommendations to others considering Entrata: Be aware that it doesn’t solve all the issues you would like. What problems is Entrata solving and how is that benefiting you? I’m ...

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AU

Anonymous User

08/13/19

5 out of 5

"Best experience ever"

What do you like best about Entrata? I like how the company strides to be on time and attentive to delivering time sensitive documents. What do you dislike about Entrata? There was nothing that I disliked about this particular company. What problems is Entrata solving and how is that benefiting you? When having time sensitive documents sent, it is important that i am alerted when i receive them, and that is something that this company has allowed me to do.

HW

Hannah W

08/13/19

4 out of 5

"Happy emails"

What do you like best about Entrata? I like that the company emails you when someone has taken the package What do you dislike about Entrata? Nothing I honestly like this system so much! What problems is Entrata solving and how is that benefiting you? Packages being left in a non monitored area

AU

Anonymous User

05/19/19

4.5 out of 5

"Useful and makes my job easier "

What do you like best about Entrata? It has so many useful reports and does all the hard work for me. What do you dislike about Entrata? It can take a while to learn how to use effectively. What problems is Entrata solving and how is that benefiting you? Practice makes perfect and since my whole office uses it, someone use knows something I don’t and can help me learn faster.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].