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Entrata - Property Management Software

Entrata Reviews in May 2025: User Ratings, Pros & Cons

Streamline property management with Entrata.

4

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Entrata Reviews & Ratings

4

Very Good

Based on 2234 ratings & 399 reviews

Rating Distribution

Excellent

(279)

Very Good

(94)

Good

(19)

Poor

(3)

Terible

(4)

Expert's Review

Entrata is a widely praised software solution that has received positive feedback from users across various aspects. Users particularly appreciate its user-friendly interface and the ease of navigation it offers. The software centralizes essential functions like maintenance tracking, lease management, and resident communication, making day-to-day operations ...Read more

Entrata pros and cons

  • Excellent reporting capabilities, providing in-depth insights and analytics for effective decision-making.

  • User-friendly interface and intuitive dashboard for easy navigation and task management.

  • Comprehensive features for managing properties, residents, and accounting in one centralized system.

  • Strong customer support and training resources available for users.

  • Search function may need improvement with more advanced filters for enhanced specificity.

  • Marketplace offerings for additional apps and connectors are limited, restricting customization options.

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Showing 181-190 out of 399

QB

Quinn B

02/14/23

4 out of 5

"Smooth,easy and efficient program"

What do you like best about Entrata? Having all the data you need in an easy-to-read and easy-to-access program is ideal for any manager/management company. Entrata offers that while continuing to push out meaningful updates to make the experience even better as a user! What do you dislike about Entrata? Sometimes it can take a few minutes to load certain reports. Certain features are not available right now. However, it seems that it is being added via updates in the future. What problems ...

Read more

SA

Sergio A

02/14/23

4 out of 5

"Easy to understand"

What do you like best about Entrata? It is very useful when it comes to delinquency; although it's not always 100% accurate. What do you dislike about Entrata? Removed late fees are shown in entrata by default; it makes the ledger more difficult to understand. What problems is Entrata solving and how is that benefiting you? Delinquency charges.

BH

Brian H

02/14/23

4 out of 5

"User friendly with Smooth interface, Great hyperlink capability,"

What do you like best about Entrata? I like the fact you can schedule emails to individuals or specific groups. The consolidation of properties is probably my next favorite feature. You can navigate and filter out properties for reports and other features. What do you dislike about Entrata? The invoice and purchase orders could use a better tracking system; Knowing which Purchase Order has been paid is challenging. The Leads/applicants portion is very confusing, and you should be able to ...

Read more

QB

Quinn B

02/14/23

4 out of 5

"Smooth,easy and efficient program"

What do you like best about Entrata? Having all the data you need in an easy-to-read and easy-to-access program is ideal for any manager/management company. Entrata offers that while continuing to push out meaningful updates to make the experience even better as a user! What do you dislike about Entrata? Sometimes it can take a few minutes to load certain reports. Certain features are not available right now. However, it seems that it is being added via updates in the future. What problems ...

Read more

TP

The P

02/14/23

3.5 out of 5

"Best System Ever!"

What do you like best about Entrata? I love how user friendly it is and how quick it is to navigate and learn. The best management software I have used in my years in property management and will definitly push to keep using it, What do you dislike about Entrata? The concept at first can seem a bit itemidating with all the different tabs and controls but once you spend some time in the system it gets cleared up and easy to use. What problems is Entrata solving and how is that benefiting ...

Read more

MG

Mandi G

02/14/23

3.5 out of 5

"Entrata is pretty easy to learn -"

What do you like best about Entrata? I came from using Yardi for years. I still miss Yardi but am learning some of the shortcuts in Entrata so it is making it easier. My Reports is helpful. What do you dislike about Entrata? I think some of the reporting is hard to find. Especially if it isn't in "Company Reports". What problems is Entrata solving and how is that benefiting you? Helps with all aspects of Property Management

LB

Levi B

02/14/23

3.5 out of 5

"Excellent Team At Entrata"

What do you like best about Entrata? The people who support our organization. Tegan, our client specialist, is incredibly helpful and always strives to resolve any issues we have and provide us with new tools to suit our needs. What do you dislike about Entrata? The CMS for managing websites is not intuitive and I often have to look in three places for settings that I would normally expect to be all in the same location. What problems is Entrata solving and how is that benefiting ...

Read more

MP

Mathan P

02/14/23

3.5 out of 5

"Intuitive, User Friendly, but Occasionally Buggy"

What do you like best about Entrata? Almost every aspect of property management and leasing can be done through Entrata. It's, for the most part, very intuitive. Even with more technical aspects of the program, there are helpful training videos. Love that about Entrata. What do you dislike about Entrata? The only real downside is some of the bugs that will occur. They don't happen every day, but when they do, it's usually something important, like leases can no longer be generated. The bugs ...

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NO

Nilson O

02/14/23

0 out of 5

"Are you looking for an organized system where you can incorporate your leasing needs?"

What do you like best about Entrata? The thing that I love the most about Entrata is the accessibility that gives me the comfort in navigating the docs and leases for the tenants we are working with. What do you dislike about Entrata? The only thing that I may suggest for improvement is the loading time, even how fast is your internet but Entrata would really require time to load when generating leases. What problems is Entrata solving and how is that benefiting you? The problem that ...

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GL

Genaro L

02/14/23

0 out of 5

"Very solid touchscreen friendly product"

What do you like best about Entrata? After 10 years using Yardi and 3 years using OneSite, I can without a single doubt say that this software is very intuitive. Very user friendly. Everything comes together very nicely. I can definitely say I do not miss Yardi and/orOneSite. The software is desktop and tablet friendly. What do you dislike about Entrata? Sometimes the website is slow. At other times it is unaccessible due to server errors, but that is to be expected with cloud-based ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].