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Entrata - Property Management Software

Entrata Reviews in June 2026: User Ratings, Pros & Cons

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4

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Entrata Reviews & Ratings

4

Very Good

Based on 2234 ratings & 399 reviews

Rating Distribution

Excellent

(279)

Very Good

(94)

Good

(19)

Poor

(3)

Terible

(4)

Spotsaas Editor’s POV

Entrata is a widely praised software solution that has received positive feedback from users across various aspects. Users particularly appreciate its user-friendly interface and the ease of navigation it offers. The software centralizes essential functions like maintenance tracking, lease management, and resident communication, making day-to-day operations ...Read more

Entrata pros and cons

  • Excellent reporting capabilities, providing in-depth insights and analytics for effective decision-making.

  • User-friendly interface and intuitive dashboard for easy navigation and task management.

  • Comprehensive features for managing properties, residents, and accounting in one centralized system.

  • Strong customer support and training resources available for users.

  • Search function may need improvement with more advanced filters for enhanced specificity.

  • Marketplace offerings for additional apps and connectors are limited, restricting customization options.

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Showing 181-190 out of 399

YV

Yessenia V

02/14/23

4.5 out of 5

"Entrata is a versatile property management software that is easy to understand."

What do you like best about Entrata? What I like the most about Entrata is that just about everything is reversible if mistakes are made. I like how easy it is to learn and teach others how to use. What do you dislike about Entrata? If you cancel a lease modification, you have to start all the way from the beginning. Or if you are in a transfer modification you cannot add rentable items. What problems is Entrata solving and how is that benefiting you? Entrata is helping us communicate with ...

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LP

Lana P

02/14/23

5 out of 5

"Entrata is great for student housing"

What do you like best about Entrata? Entrata is great for managing student housing and has tons of functionality. I love the message center functionality and ability to keep resident files. What do you dislike about Entrata? Entrata is sometimes slow and freezes due to high volume of users. What problems is Entrata solving and how is that benefiting you? Lease administration and property management for a 600 resident building.

SA

Sergio A

02/14/23

4 out of 5

"Easy to understand"

What do you like best about Entrata? It is very useful when it comes to delinquency; although it's not always 100% accurate. What do you dislike about Entrata? Removed late fees are shown in entrata by default; it makes the ledger more difficult to understand. What problems is Entrata solving and how is that benefiting you? Delinquency charges.

MG

Mandi G

02/14/23

3.5 out of 5

"Entrata is pretty easy to learn -"

What do you like best about Entrata? I came from using Yardi for years. I still miss Yardi but am learning some of the shortcuts in Entrata so it is making it easier. My Reports is helpful. What do you dislike about Entrata? I think some of the reporting is hard to find. Especially if it isn't in "Company Reports". What problems is Entrata solving and how is that benefiting you? Helps with all aspects of Property Management

KG

Kelly G

02/14/23

5 out of 5

"Easy to use and navigate"

What do you like best about Entrata? Entrata is super easy to use and navigate. The user interface is easy to read and navigate, and nearly everything can be reversed or adjusted if needed. The customer service and help desk are prompt as well. What do you dislike about Entrata? There can be a lot of repetitive popups that request feedback. This usually does not affect a lot, and goes away. Adding a feature that does not ask for popup feedback after an answer is given would be helpful. What ...

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LR

Liz R

02/14/23

5 out of 5

"I have absolutely loved Entrata since I was introduced to it."

What do you like best about Entrata? I love how lead-friendly the database is. It's very helpful having the dashboard and flowing through with your day. This also includes residents and have so many variations in tabs to search easily without pulling a report. What do you dislike about Entrata? I wish there was an auto "stop" option to prevent people who don't meet age requirements from signing a lease. Sadly, we don't know this until the lease is signed and we have to cancel it. If it ...

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MP

Mathan P

02/14/23

3.5 out of 5

"Intuitive, User Friendly, but Occasionally Buggy"

What do you like best about Entrata? Almost every aspect of property management and leasing can be done through Entrata. It's, for the most part, very intuitive. Even with more technical aspects of the program, there are helpful training videos. Love that about Entrata. What do you dislike about Entrata? The only real downside is some of the bugs that will occur. They don't happen every day, but when they do, it's usually something important, like leases can no longer be generated. The bugs ...

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AK

Amelia K

02/14/23

5 out of 5

"Great system, very user friendly!"

What do you like best about Entrata? Communication through entrata between the office and residents is great. The resident portal keeps them in the loop. The reports are beneficial. Entrata support is always willing to help. What do you dislike about Entrata? Switching from one resident system to another is always tricky, so getting used to the way the residents are broken down within the system is a learning curve. What problems is Entrata solving and how is that benefiting you? Entrata ...

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DT

Diamond T

02/14/23

5 out of 5

"Entrada Review"

What do you like best about Entrata? How easy the platform is to navigate and how helpful it is to our residents, Entrada makes it easy for us and the residents to get to information quickly and make things smooth with leasing not in the office. What do you dislike about Entrata? The Entrad training is a little confusing but I have navigated it so now it is easier to understand, and I have learned more about my job and what is needed, and how I can best assist the residents. What problems ...

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LJ

Lauren J

02/14/23

4.5 out of 5

"Entrata makes my job easier by being so simple and user-friendly!"

What do you like best about Entrata? Entrata is very simple to use and straightforward. It is very easy to navigate and simple for my Leasing Professionals to learn. Although it is simple, it has many useful tabs and reports to view. What do you dislike about Entrata? At times, it does take quite some time to pull a preleasing report. It can also be difficult at times to ensure applications are not being marked complete when partially completed, as it can cancel out the guarantor. Some ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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