Entrata Reviews in May 2025: User Ratings, Pros & Cons

"Entrata is the Easiest Property Management Software"

What do you like best about Entrata? It is very user-friendly and all the available reports are super helpful. What do you dislike about Entrata? Our company does not allow us access to all the great features of Entrata. What problems is Entrata solving and how is that benefiting you? Any issue we have had, Entrata solves it quickly and keeps me up-to-date the whole time.

"Service is EXCELENT!"

What do you like best about Entrata? I have to say that the team that helps you with any issues is the BEST! You can always resolve your issues fast! That is priceless to me. What do you dislike about Entrata? Sometimes the changes to the system can surprise you. What problems is Entrata solving and how is that benefiting you? Allows me to understand the processes better for the next time.

"I absolutely love ENTRATA!"

What do you like best about Entrata? It's super easy to meanuver through. Everything also has easy access and even when I don't know exactly what is going on, it's is never hard to figure out. Also love how quick people reach out when it is down. What do you dislike about Entrata? Sometimes I have issues with the text system and the package count as well. There is the occasional stop of me accessing thing but a refresh always gets me through. What problems is Entrata solving and how is that ...

"Great software that is easy to navigate and has everything available need in one place"

What do you like best about Entrata? The most helpful part of Entrata is how many things the website lets you do one place. It is fast, easy to use, and is effective. What do you dislike about Entrata? Sometimes the system can be slow but other than that I love it. What problems is Entrata solving and how is that benefiting you? How to easily reach out to leads and residents!

"Does What I Need Day to Day"

What do you like best about Entrata? I like how user-friendly Entrata is day to day. It's simple to work with and never fails to allow me to get my work done. Especially as a property manager, I couldnt be more thankful for this service. What do you dislike about Entrata? Sometimes in updates, there are things that are updated that don't need fixing, but once communicated, it seems they have a pretty good response time to fixing anything. What problems is Entrata solving and how is that ...

"Very User Friendly!"

What do you like best about Entrata? I enjoy that its user friendly and fairly easy to get acquainted with, its one of the best domains I've used thus far despite a few bugs here and there. I really enjoy it What do you dislike about Entrata? My property does not offer individual leases, so it is sometimes hard to override the system and place roommates in their rightful places if they apply separately. It also doesn't allow us to add a guest card already created to another account if the ...

"Been enjoying Entrata since we switch over!"

What do you like best about Entrata? Entrata is very helpful in the way the tabs along the dashboard differentiate between each process and main parts of the state. It's such a helpful tool with ease of use. What do you dislike about Entrata? There is not much to dislike about Entrata from what I have used and worked on this past year from the transition of our prior system. So far, so good. I'm still learning every day. What problems is Entrata solving and how is that benefiting you? I ...

"Great company, easy to go to work and feel good."

What do you like best about Entrata? Entrata helps me keep track of all my work orders and tasks and file them in a timely manner. Furthermore is let me search names and addresses and overall helps ease the job. What do you dislike about Entrata? There is not much to dislike, I wish the mobile app could do more. What problems is Entrata solving and how is that benefiting you? The problems the mobile app help solve is traveling back and forth property wide to see what's next. It greatly ...

"Entrata is very easy to understand and creates a user-friendly platform to make work easy."

What do you like best about Entrata? Entrata was easy for me to learn and makes it easy to look residents and information up in a timely manner. What do you dislike about Entrata? I do not enjoy how the packages tab does not allow more than 15 packages to be logged at one time. What problems is Entrata solving and how is that benefiting you? It is helping me solve problems with finding resident information and activity.

"Easiest Resident and Prospect Management Platform out there!"

What do you like best about Entrata? My favorite features in Entrata are the customizations. I love that I can build out lists of my Favorite KPI reports and then customize and save the way they pull to fit my property. Its so much easier than any other platform I've used and makes all the information accessible at the click of a button. Finding residents across portfolios is a simple find as well with their filtering capabilities. If I'm working on more than one property, being able to ...