Entrata Reviews in May 2025: User Ratings, Pros & Cons

"Entrata Review"

What do you like best about Entrata? Its organization and categorization are great What do you dislike about Entrata? The workflow can be a little better. Constantly have to go back to make a simple change to move forward with things What problems is Entrata solving and how is that benefiting you? Creating guest cards with ease.

"A smorgasbord of everything I need!"

What do you like best about Entrata? It is user friendly, has all the features I want/need, and the tech support is AMAZING! What do you dislike about Entrata? The only negative thing I have experienced is that the system goes down from time to time without warning. What problems is Entrata solving and how is that benefiting you? It is a one-stop shop for my lease admin and property admin needs! It makes finding and utilizing all of the metrics and data needed to make sound business decisions.

"Simple and EASY"

What do you like best about Entrata? The move in and move out board is so helpful. We also like the ability to easily fix mistakes What do you dislike about Entrata? Entrata tickets take a long time to get back to us. What problems is Entrata solving and how is that benefiting you? Tracking residents

"Best software ever!"

What do you like best about Entrata? Entrata is so helpful in keeping things on the right track. Progress bars are so easy to understand what stage you are in for each task. What do you dislike about Entrata? Sometimes the software is so intelligent that it can make tasks more difficult. What problems is Entrata solving and how is that benefiting you? Entrata is solving the problem of tasks falling through the cracks. As property managers our days are full of small bits of information. ...

"Intuitive and easy to learn"

What do you like best about Entrata? Entrata is the most intuitive CRM system we've used. You have peace of mind knowing you won't break anything by exploring the extra features. The Message Center platform was a considerable add-on bonus that has allowed us to improve our resident engagement and prospect drip campaigns greatly. From a marketing perspective, the ILS management tools within Entrata make syndication a breeze and increase the integrity of our listings. Also the dashboard is a ...

"From absolute chaos to paperless control."

What do you like best about Entrata? Entrata takes a great amount of stress out of organizing and prioritizing work. It saves me a lot of time throughout the day. No other systems come close. What do you dislike about Entrata? If the notes could also be sent via sms to the resident after completion of a work order, it would help a great deal. What problems is Entrata solving and how is that benefiting you? It's solving the organizational issues that come with paper work orders.

"Actually really love Entrata"

What do you like best about Entrata? The software is intuitive and very user-friendly I've only ever had good experiences using Entrata. Having been in property management for five years now I have worked with Yardi and on site as well but Entrata is by far my favorite What do you dislike about Entrata? Honestly nothing comes to mind. It's been my preferred property management software for the past five years. I've actually asked Regional Manager's to switch to Entrata What problems is ...

"Easy to Navigate"

What do you like best about Entrata? Entrata is very very easy to navigate. There are filters you can apply to almost every search. Additionally it is easy to read when pulling up legal documents! What do you dislike about Entrata? I dislike having to consistently changing my password. I do not remember my login half of the time because I always have to change to password What problems is Entrata solving and how is that benefiting you? i love that you can see the residents veiw on entrata ...

"Powerful software with a surprisingly accessible UI"

What do you like best about Entrata? One-stop shop solution. Really intuitive, and it's always easy to find what I'm looking for and get where I'm trying to go. I love the organization of the system as well. What do you dislike about Entrata? Load times are sometimes slow; there are some times when there are many, many clicks required to accomplish what I need to do. Reports don't always generate in the way you would expect them to. What problems is Entrata solving and how is that ...

"most likely a 10"

What do you like best about Entrata? Easy navigation. Pulling the resident's name and all the information comes up right at your fingertips. What do you dislike about Entrata? There is nothing I dislike about Entrata What problems is Entrata solving and how is that benefiting you? Entrata takes away having a bunch of papers laying around, everything is stored in Entrata