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Entrata - Property Management Software

Entrata Reviews in June 2026: User Ratings, Pros & Cons

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Entrata Reviews & Ratings

4

Very Good

Based on 2234 ratings & 399 reviews

Rating Distribution

Excellent

(279)

Very Good

(94)

Good

(19)

Poor

(3)

Terible

(4)

Spotsaas Editor’s POV

Entrata is a widely praised software solution that has received positive feedback from users across various aspects. Users particularly appreciate its user-friendly interface and the ease of navigation it offers. The software centralizes essential functions like maintenance tracking, lease management, and resident communication, making day-to-day operations ...Read more

Entrata pros and cons

  • Excellent reporting capabilities, providing in-depth insights and analytics for effective decision-making.

  • User-friendly interface and intuitive dashboard for easy navigation and task management.

  • Comprehensive features for managing properties, residents, and accounting in one centralized system.

  • Strong customer support and training resources available for users.

  • Search function may need improvement with more advanced filters for enhanced specificity.

  • Marketplace offerings for additional apps and connectors are limited, restricting customization options.

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Showing 161-170 out of 399

EA

Erica A

02/14/23

5 out of 5

"Simple and EASY"

What do you like best about Entrata? The move in and move out board is so helpful. We also like the ability to easily fix mistakes What do you dislike about Entrata? Entrata tickets take a long time to get back to us. What problems is Entrata solving and how is that benefiting you? Tracking residents

LF

Lindsey F

02/14/23

5 out of 5

"Best software ever!"

What do you like best about Entrata? Entrata is so helpful in keeping things on the right track. Progress bars are so easy to understand what stage you are in for each task. What do you dislike about Entrata? Sometimes the software is so intelligent that it can make tasks more difficult. What problems is Entrata solving and how is that benefiting you? Entrata is solving the problem of tasks falling through the cracks. As property managers our days are full of small bits of information. ...

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KG

Kathy G

02/14/23

4.5 out of 5

"Entrata is an Exceptional Tool for Apartment Management"

What do you like best about Entrata? User Friendly, Everything I need as a leasing manager, is at my finger tips, to reports, to data, to details, to applications, etc Comprehensive ! What do you dislike about Entrata? None that I can pinpoint. I need some training to fully grasp all the tools that are available for me to use in Entrata. It has been "learn as I go" What problems is Entrata solving and how is that benefiting you? Had some questions lately about updating our website and we ...

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KP

Krystalynn P

02/14/23

4.5 out of 5

"User-Friendly Software System"

What do you like best about Entrata? Entrata helps operate the whole company! All aspects of the software are user-friendly. It helps merge the residents, onsite staff, maintenance and all to stay connected. I like the dashboard page to help prioritize tasks for the onsite team. The reports feature is something I use regularly. Their reps are helpful when questions need answering over the phone or online. What do you dislike about Entrata? I wish Entrata could link residents with ...

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TA

Tamie A

02/14/23

5 out of 5

"most likely a 10"

What do you like best about Entrata? Easy navigation. Pulling the resident's name and all the information comes up right at your fingertips. What do you dislike about Entrata? There is nothing I dislike about Entrata What problems is Entrata solving and how is that benefiting you? Entrata takes away having a bunch of papers laying around, everything is stored in Entrata

KT

Kareem T

02/14/23

5 out of 5

"Powerful software with a surprisingly accessible UI"

What do you like best about Entrata? One-stop shop solution. Really intuitive, and it's always easy to find what I'm looking for and get where I'm trying to go. I love the organization of the system as well. What do you dislike about Entrata? Load times are sometimes slow; there are some times when there are many, many clicks required to accomplish what I need to do. Reports don't always generate in the way you would expect them to. What problems is Entrata solving and how is that ...

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CT

Carmen T

02/14/23

5 out of 5

"Easy to Navigate"

What do you like best about Entrata? Entrata is very very easy to navigate. There are filters you can apply to almost every search. Additionally it is easy to read when pulling up legal documents! What do you dislike about Entrata? I dislike having to consistently changing my password. I do not remember my login half of the time because I always have to change to password What problems is Entrata solving and how is that benefiting you? i love that you can see the residents veiw on entrata ...

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SA

Shawn A

02/14/23

5 out of 5

"Actually really love Entrata"

What do you like best about Entrata? The software is intuitive and very user-friendly I've only ever had good experiences using Entrata. Having been in property management for five years now I have worked with Yardi and on site as well but Entrata is by far my favorite What do you dislike about Entrata? Honestly nothing comes to mind. It's been my preferred property management software for the past five years. I've actually asked Regional Manager's to switch to Entrata What problems is ...

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WC

William C

02/14/23

5 out of 5

"From absolute chaos to paperless control."

What do you like best about Entrata? Entrata takes a great amount of stress out of organizing and prioritizing work. It saves me a lot of time throughout the day. No other systems come close. What do you dislike about Entrata? If the notes could also be sent via sms to the resident after completion of a work order, it would help a great deal. What problems is Entrata solving and how is that benefiting you? It's solving the organizational issues that come with paper work orders.

MU

Melissa U

02/14/23

5 out of 5

"Entrata is a very useful tool!"

What do you like best about Entrata? User friendly! It has a helpful help button that will quickly guide you to a short video to help answer any questions. What do you dislike about Entrata? Not user friendly on the tenant side. Have to end up finishing a lot of applications. What problems is Entrata solving and how is that benefiting you? Keeping the entire team organized and on the same page.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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