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Entrata - Property Management Software

Entrata Reviews in May 2025: User Ratings, Pros & Cons

Streamline property management with Entrata.

4

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Entrata Reviews & Ratings

4

Very Good

Based on 2234 ratings & 399 reviews

Rating Distribution

Excellent

(279)

Very Good

(94)

Good

(19)

Poor

(3)

Terible

(4)

Expert's Review

Entrata is a widely praised software solution that has received positive feedback from users across various aspects. Users particularly appreciate its user-friendly interface and the ease of navigation it offers. The software centralizes essential functions like maintenance tracking, lease management, and resident communication, making day-to-day operations ...Read more

Entrata pros and cons

  • Excellent reporting capabilities, providing in-depth insights and analytics for effective decision-making.

  • User-friendly interface and intuitive dashboard for easy navigation and task management.

  • Comprehensive features for managing properties, residents, and accounting in one centralized system.

  • Strong customer support and training resources available for users.

  • Search function may need improvement with more advanced filters for enhanced specificity.

  • Marketplace offerings for additional apps and connectors are limited, restricting customization options.

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Showing 131-140 out of 399

CM

Christopher M

02/16/23

4.5 out of 5

"Entrata provides powerful resources"

What do you like best about Entrata? Entrata has a powerful search component that allows me to find any information I need very quickly. Entrata also has many reports that provide useful information. What do you dislike about Entrata? Personally, I have experienced long wait times on occasion when trying to search or generate a report. However, this could be due to the internet speeds of the properties I visit. What problems is Entrata solving and how is that benefiting you? Entrata allows ...

Read more

AW

Angela W

02/16/23

4 out of 5

"Overall very user friendly"

What do you like best about Entrata? User-friendly design. Customizable features to make the system work for your company/property. What do you dislike about Entrata? The slow processing speeds and "freezes" that seem to happen every Monday morning. What problems is Entrata solving and how is that benefiting you? More comprehensive than RealPage products. Dashboard is much more streamlined, and quick access to all necessary info.

EL

Eric L

02/16/23

4 out of 5

"Entrata is very user friendly even for a service manager with little computer skills."

What do you like best about Entrata? That everything is on the dashboard page and I can see work orders and vacant units as well as a calendar of scheduled items. Its also easy to download to use on a tablet. What do you dislike about Entrata? The way it counts work orders so if it's not assigned to anyone it counted as another work order so if you have 5 work orders it shows up as 10 until you assign them. What problems is Entrata solving and how is that benefiting you? I haven't had any ...

Read more

BO

Big Oaks M

02/16/23

4 out of 5

"Great Program but needs some tweeking"

What do you like best about Entrata? I like that I can enter notes and add documents to each tenant and that the application and website are linked to Entrata. I've used rent manager before and this is more organized than what I have used before. What do you dislike about Entrata? I wish that it would talk with Yardi much quicker. If I enter a guest card and enter a show for our model it takes around 24 hours for that guest card to move over to Yardi. I also wish that we could see all email ...

Read more

BK

Bryan K

02/16/23

4 out of 5

"There is a ton more capabilities and all the videos/training included makes it easy to use"

What do you like best about Entrata? Functionality and easy to finding information/reports in the system What do you dislike about Entrata? Running into issues systematically at times and troublehooting those issues What problems is Entrata solving and how is that benefiting you? It makes our processes much easier and it is a simple product that simplifies a lot of things that our team members previously had to do manually - which saves them a ton of time.

BK

Bryan K

02/16/23

4 out of 5

"There is a ton more capabilities and all the videos/training included makes it easy to use"

What do you like best about Entrata? Functionality and easy to finding information/reports in the system What do you dislike about Entrata? Running into issues systematically at times and troublehooting those issues What problems is Entrata solving and how is that benefiting you? It makes our processes much easier and it is a simple product that simplifies a lot of things that our team members previously had to do manually - which saves them a ton of time.

EL

Eric L

02/16/23

4 out of 5

"Entrata is very user friendly even for a service manager with little computer skills."

What do you like best about Entrata? That everything is on the dashboard page and I can see work orders and vacant units as well as a calendar of scheduled items. Its also easy to download to use on a tablet. What do you dislike about Entrata? The way it counts work orders so if it's not assigned to anyone it counted as another work order so if you have 5 work orders it shows up as 10 until you assign them. What problems is Entrata solving and how is that benefiting you? I haven't had any ...

Read more

BO

Big Oaks M

02/16/23

4 out of 5

"Great Program but needs some tweeking"

What do you like best about Entrata? I like that I can enter notes and add documents to each tenant and that the application and website are linked to Entrata. I've used rent manager before and this is more organized than what I have used before. What do you dislike about Entrata? I wish that it would talk with Yardi much quicker. If I enter a guest card and enter a show for our model it takes around 24 hours for that guest card to move over to Yardi. I also wish that we could see all email ...

Read more

AW

Angela W

02/16/23

4 out of 5

"Overall very user friendly"

What do you like best about Entrata? User-friendly design. Customizable features to make the system work for your company/property. What do you dislike about Entrata? The slow processing speeds and "freezes" that seem to happen every Monday morning. What problems is Entrata solving and how is that benefiting you? More comprehensive than RealPage products. Dashboard is much more streamlined, and quick access to all necessary info.

TD

Tiffany D

02/16/23

3.5 out of 5

"l love Entrata but it's super slow"

What do you like best about Entrata? When not red tapped with permissions, Entrata is very user friendly What do you dislike about Entrata? It's slow and there are too many permission limitations. What problems is Entrata solving and how is that benefiting you? Entrata records all email and call activity which helps in legal cases.