Entrata Reviews in June 2026: User Ratings, Pros & Cons

"User friendly software for site teams"

What do you like best about Entrata? The support. You are assigned a Client Success Manager and can access support online, by email, or by phone. The training and SOPs that Entrata has built out are beneficial and straightforward. Entrata always welcomes customer feedback on how to enhance the system to meet their client's needs. What do you dislike about Entrata? Sometimes the system releases have changes that were not blatantly pointed out on release notes, but because Entrata is so user ...

"CRM Software on steroids"

What do you like best about Entrata? I like how easy it is to document everything in the system. It also holds our staff accountable because you can see who did what and when. The resident portal is also extremely helpful. I get to use it as a resident, too! I love opening my app or going to the read-only view with residents to help them pay rent, make work orders, and keep their profiles up-to-date! I enjoy it when residents put profile pictures on their accounts. What do you dislike about ...

"Entrata is a one-stop shop for all things that you need to successfully manage a property."

What do you like best about Entrata? Having the ability to access everything in one place. It can do everything from documents and quick access to units and residents to invoicing and placements. What do you dislike about Entrata? Loading /updating time and the occasional outage are the only real issues I have experienced with Entrata. What problems is Entrata solving and how is that benefiting you? Entrata consolidates different aspects of property management and houses them all in one place.

"Entrata Does That!"

What do you like best about Entrata? The best thing about Entrata is that everything is in one place. No clicking six different menus to search a resident by name or using a different platform to track lead data. The Dashboard consolidates your day-to-day all on one easy screen and makes things a breeze. What do you dislike about Entrata? With the interconnected nature of so many modules within Entrata, multiple areas can be affected by a glitch or bug that may seem completely unrelated. ...

"easy navigation"

What do you like best about Entrata? What I find most helpful in entrata is that each category has its own place, I also like that entrata provides helpful videos to navigate the system better. What do you dislike about Entrata? There's nothing negative I can say about entrata. What problems is Entrata solving and how is that benefiting you? Rephrasing back to my original answer, when i don't know something i can always click the question mark in the top right corner and entrata provides me ...

"Best PM Platform Out There!"

What do you like best about Entrata? Ease of Use, Customer Support, Organization What do you dislike about Entrata? It would be awesome if there was a way to switch residents into different bedrooms easily if they switch rooms on move in day. What problems is Entrata solving and how is that benefiting you? Placing residents in units, roommate matching, and most bulk functions. They make very important parts of my job easier and more organized.

"Simply to learn and understand!"

What do you like best about Entrata? What I love most about Entrata is the calendar that makes scheduling tours and appointments a breeze. I love that the different tabs keep our dashboard organized. What do you dislike about Entrata? I dislike how previous employees still show up as if they are still employed by the company. What problems is Entrata solving and how is that benefiting you? Entrata helps keep resident information organized and clutter-free. I appreciate that everything I ...

"Love it. Very easy to navigate."

What do you like best about Entrata? All the different options when it comes to finding residents. I like how when you create renewals the market rent autopopulated making my life easier.the website overall is easy to use What do you dislike about Entrata? The updates. Typically these happen during the week and it slows down the website making work hard to do. These don't happen often but when they do it can be very frustrating What problems is Entrata solving and how is that benefiting ...

"Property Manager"

What do you like best about Entrata? I like the Entrata Dashboard and how easy it is to find tasks that need to be reviewed or completed. The call tracker log is great, too. What do you dislike about Entrata? There are so many permission restrictions within Entrata that it makes my job more difficult than it should be. I find myself contacting my regional manager frequently to perform tasks that I am more than competent to complete. What problems is Entrata solving and how is that ...

"User Friendly"

What do you like best about Entrata? The interface is easy to use, and customer support is helpful. The calendar and lead tracking on the dashboard makes my job more efficient. Keep your eyes on the reports; they are the best thing about Entrata. What do you dislike about Entrata? As of this moment, nothing negative to report. Maybe later. What problems is Entrata solving and how is that benefiting you? It is easing the follow-up process in addition to having clear reports to base my ...