Entrata Reviews in May 2025: User Ratings, Pros & Cons

"Very easy to navigate and use!"

What do you like best about Entrata? The reports are easy to filter out and navigate, and the message center is a fantastic tool. What do you dislike about Entrata? Sometimes it'll run slow but I'm assuming it has system updates like every other webiste. What problems is Entrata solving and how is that benefiting you? Being paperless is fantastic and makes our job easier; we could not do this without entrata!

"Entrata amazing system"

What do you like best about Entrata? Entrata is well-organized and self-explanatory. Love that they have help at all times if needed. The dashboard keeps everything so organized. What do you dislike about Entrata? Everything so far has been excellent and I've had no problems. What problems is Entrata solving and how is that benefiting you? Entrata has helped me have all tasks completed on a timely manner as it alerts you when a task needs immediate attention. That has been very helpful.

"User Friendly"

What do you like best about Entrata? The interface is easy to use, and customer support is helpful. The calendar and lead tracking on the dashboard makes my job more efficient. Keep your eyes on the reports; they are the best thing about Entrata. What do you dislike about Entrata? As of this moment, nothing negative to report. Maybe later. What problems is Entrata solving and how is that benefiting you? It is easing the follow-up process in addition to having clear reports to base my ...

"User friendly software for site teams"

What do you like best about Entrata? The support. You are assigned a Client Success Manager and can access support online, by email, or by phone. The training and SOPs that Entrata has built out are beneficial and straightforward. Entrata always welcomes customer feedback on how to enhance the system to meet their client's needs. What do you dislike about Entrata? Sometimes the system releases have changes that were not blatantly pointed out on release notes, but because Entrata is so user ...

"Entrata is a one-stop shop for all things that you need to successfully manage a property."

What do you like best about Entrata? Having the ability to access everything in one place. It can do everything from documents and quick access to units and residents to invoicing and placements. What do you dislike about Entrata? Loading /updating time and the occasional outage are the only real issues I have experienced with Entrata. What problems is Entrata solving and how is that benefiting you? Entrata consolidates different aspects of property management and houses them all in one place.

"Entrata provides powerful resources"

What do you like best about Entrata? Entrata has a powerful search component that allows me to find any information I need very quickly. Entrata also has many reports that provide useful information. What do you dislike about Entrata? Personally, I have experienced long wait times on occasion when trying to search or generate a report. However, this could be due to the internet speeds of the properties I visit. What problems is Entrata solving and how is that benefiting you? Entrata allows ...

"CRM Software on steroids"

What do you like best about Entrata? I like how easy it is to document everything in the system. It also holds our staff accountable because you can see who did what and when. The resident portal is also extremely helpful. I get to use it as a resident, too! I love opening my app or going to the read-only view with residents to help them pay rent, make work orders, and keep their profiles up-to-date! I enjoy it when residents put profile pictures on their accounts. What do you dislike about ...

"CRM Software on steroids"

What do you like best about Entrata? I like how easy it is to document everything in the system. It also holds our staff accountable because you can see who did what and when. The resident portal is also extremely helpful. I get to use it as a resident, too! I love opening my app or going to the read-only view with residents to help them pay rent, make work orders, and keep their profiles up-to-date! I enjoy it when residents put profile pictures on their accounts. What do you dislike about ...

"Entrata is a one-stop shop for all things that you need to successfully manage a property."

What do you like best about Entrata? Having the ability to access everything in one place. It can do everything from documents and quick access to units and residents to invoicing and placements. What do you dislike about Entrata? Loading /updating time and the occasional outage are the only real issues I have experienced with Entrata. What problems is Entrata solving and how is that benefiting you? Entrata consolidates different aspects of property management and houses them all in one place.

"User friendly software for site teams"

What do you like best about Entrata? The support. You are assigned a Client Success Manager and can access support online, by email, or by phone. The training and SOPs that Entrata has built out are beneficial and straightforward. Entrata always welcomes customer feedback on how to enhance the system to meet their client's needs. What do you dislike about Entrata? Sometimes the system releases have changes that were not blatantly pointed out on release notes, but because Entrata is so user ...