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Entrata - Property Management Software

Entrata Reviews in May 2025: User Ratings, Pros & Cons

Streamline property management with Entrata.

4

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Entrata Reviews & Ratings

4

Very Good

Based on 2234 ratings & 399 reviews

Rating Distribution

Excellent

(279)

Very Good

(94)

Good

(19)

Poor

(3)

Terible

(4)

Expert's Review

Entrata is a widely praised software solution that has received positive feedback from users across various aspects. Users particularly appreciate its user-friendly interface and the ease of navigation it offers. The software centralizes essential functions like maintenance tracking, lease management, and resident communication, making day-to-day operations ...Read more

Entrata pros and cons

  • Excellent reporting capabilities, providing in-depth insights and analytics for effective decision-making.

  • User-friendly interface and intuitive dashboard for easy navigation and task management.

  • Comprehensive features for managing properties, residents, and accounting in one centralized system.

  • Strong customer support and training resources available for users.

  • Search function may need improvement with more advanced filters for enhanced specificity.

  • Marketplace offerings for additional apps and connectors are limited, restricting customization options.

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Showing 111-120 out of 399

TM

Tijah M

02/16/23

5 out of 5

"Very easy to navigate and use!"

What do you like best about Entrata? The reports are easy to filter out and navigate, and the message center is a fantastic tool. What do you dislike about Entrata? Sometimes it'll run slow but I'm assuming it has system updates like every other webiste. What problems is Entrata solving and how is that benefiting you? Being paperless is fantastic and makes our job easier; we could not do this without entrata!

SW

Sarah W

02/16/23

5 out of 5

"User Friendly!"

What do you like best about Entrata? The program is highly user friendly. Not having any property management experience previously, Entrata is the most straightforward program to grasp and understand. What do you dislike about Entrata? The new search engine that will be starting in May is too gratuitous. The information is very congested. There needs to filters on what I want to see instead of it all shown at the same time. What problems is Entrata solving and how is that benefiting you? N/A

ZB

Zakaria B

02/16/23

5 out of 5

"User Friendly"

What do you like best about Entrata? The interface is easy to use, and customer support is helpful. The calendar and lead tracking on the dashboard makes my job more efficient. Keep your eyes on the reports; they are the best thing about Entrata. What do you dislike about Entrata? As of this moment, nothing negative to report. Maybe later. What problems is Entrata solving and how is that benefiting you? It is easing the follow-up process in addition to having clear reports to base my ...

Read more

KS

Kaitlyn S

02/16/23

5 out of 5

"Love it. Very easy to navigate."

What do you like best about Entrata? All the different options when it comes to finding residents. I like how when you create renewals the market rent autopopulated making my life easier.the website overall is easy to use What do you dislike about Entrata? The updates. Typically these happen during the week and it slows down the website making work hard to do. These don't happen often but when they do it can be very frustrating What problems is Entrata solving and how is that benefiting ...

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MA

Maria A

02/16/23

5 out of 5

"Entrata amazing system"

What do you like best about Entrata? Entrata is well-organized and self-explanatory. Love that they have help at all times if needed. The dashboard keeps everything so organized. What do you dislike about Entrata? Everything so far has been excellent and I've had no problems. What problems is Entrata solving and how is that benefiting you? Entrata has helped me have all tasks completed on a timely manner as it alerts you when a task needs immediate attention. That has been very helpful.

OH

Olivia H

02/16/23

5 out of 5

"Best PM Platform Out There!"

What do you like best about Entrata? Ease of Use, Customer Support, Organization What do you dislike about Entrata? It would be awesome if there was a way to switch residents into different bedrooms easily if they switch rooms on move in day. What problems is Entrata solving and how is that benefiting you? Placing residents in units, roommate matching, and most bulk functions. They make very important parts of my job easier and more organized.

TH

Tiffany H

02/16/23

5 out of 5

"Simply to learn and understand!"

What do you like best about Entrata? What I love most about Entrata is the calendar that makes scheduling tours and appointments a breeze. I love that the different tabs keep our dashboard organized. What do you dislike about Entrata? I dislike how previous employees still show up as if they are still employed by the company. What problems is Entrata solving and how is that benefiting you? Entrata helps keep resident information organized and clutter-free. I appreciate that everything I ...

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BB

Brandon B

02/16/23

5 out of 5

"Entrata is the way"

What do you like best about Entrata? I like how entrata records the conversations after every interaction. This helps me build better interactions with both residents and non-residents when I need to refresh what was talked about earlier. What do you dislike about Entrata? I really don't have any complaints about entrata. The texting option could be a little better with real-time replying across the system. for example, if my coworker gets a response from a text message, it notifies ...

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JM

Jasmin M

02/16/23

5 out of 5

"easy navigation"

What do you like best about Entrata? What I find most helpful in entrata is that each category has its own place, I also like that entrata provides helpful videos to navigate the system better. What do you dislike about Entrata? There's nothing negative I can say about entrata. What problems is Entrata solving and how is that benefiting you? Rephrasing back to my original answer, when i don't know something i can always click the question mark in the top right corner and entrata provides me ...

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KN

Kaylee N

02/16/23

5 out of 5

"Amazing"

What do you like best about Entrata? Entrata is very easy to use on a daily basis if you ask me. My best advice I can give you is to actually complete the training videos. Also take a lot of notes once doing the training just for reference. This will help your experience with Entrata and make it way better and easier for you on your daily routine. I hope this helps you a little bit and have a marbles day! What do you dislike about Entrata? Using Entrata my issues is it can take long to load ...

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