Entrata Reviews in May 2025: User Ratings, Pros & Cons

"Community Concierge"

What do you like best about Entrata? The User interface is enjoyable to look at and use, and most things are pretty easy to understand. What do you dislike about Entrata? There are almost too many tabs to try and find where things are. What problems is Entrata solving and how is that benefiting you? It makes it much easier to keep track of conversation history with residents.

"Community Concierge"

What do you like best about Entrata? The User interface is enjoyable to look at and use, and most things are pretty easy to understand. What do you dislike about Entrata? There are almost too many tabs to try and find where things are. What problems is Entrata solving and how is that benefiting you? It makes it much easier to keep track of conversation history with residents.

"Entrata Does That!"

What do you like best about Entrata? The best thing about Entrata is that everything is in one place. No clicking six different menus to search a resident by name or using a different platform to track lead data. The Dashboard consolidates your day-to-day all on one easy screen and makes things a breeze. What do you dislike about Entrata? With the interconnected nature of so many modules within Entrata, multiple areas can be affected by a glitch or bug that may seem completely unrelated. ...

"Best PM Platform Out There!"

What do you like best about Entrata? Ease of Use, Customer Support, Organization What do you dislike about Entrata? It would be awesome if there was a way to switch residents into different bedrooms easily if they switch rooms on move in day. What problems is Entrata solving and how is that benefiting you? Placing residents in units, roommate matching, and most bulk functions. They make very important parts of my job easier and more organized.

"easy navigation"

What do you like best about Entrata? What I find most helpful in entrata is that each category has its own place, I also like that entrata provides helpful videos to navigate the system better. What do you dislike about Entrata? There's nothing negative I can say about entrata. What problems is Entrata solving and how is that benefiting you? Rephrasing back to my original answer, when i don't know something i can always click the question mark in the top right corner and entrata provides me ...

"User Friendly!"

What do you like best about Entrata? The program is highly user friendly. Not having any property management experience previously, Entrata is the most straightforward program to grasp and understand. What do you dislike about Entrata? The new search engine that will be starting in May is too gratuitous. The information is very congested. There needs to filters on what I want to see instead of it all shown at the same time. What problems is Entrata solving and how is that benefiting you? N/A

"Very easy to navigate and use!"

What do you like best about Entrata? The reports are easy to filter out and navigate, and the message center is a fantastic tool. What do you dislike about Entrata? Sometimes it'll run slow but I'm assuming it has system updates like every other webiste. What problems is Entrata solving and how is that benefiting you? Being paperless is fantastic and makes our job easier; we could not do this without entrata!

"User Friendly"

What do you like best about Entrata? The interface is easy to use, and customer support is helpful. The calendar and lead tracking on the dashboard makes my job more efficient. Keep your eyes on the reports; they are the best thing about Entrata. What do you dislike about Entrata? As of this moment, nothing negative to report. Maybe later. What problems is Entrata solving and how is that benefiting you? It is easing the follow-up process in addition to having clear reports to base my ...

"Entrata is the way"

What do you like best about Entrata? I like how entrata records the conversations after every interaction. This helps me build better interactions with both residents and non-residents when I need to refresh what was talked about earlier. What do you dislike about Entrata? I really don't have any complaints about entrata. The texting option could be a little better with real-time replying across the system. for example, if my coworker gets a response from a text message, it notifies ...

"Love it. Very easy to navigate."

What do you like best about Entrata? All the different options when it comes to finding residents. I like how when you create renewals the market rent autopopulated making my life easier.the website overall is easy to use What do you dislike about Entrata? The updates. Typically these happen during the week and it slows down the website making work hard to do. These don't happen often but when they do it can be very frustrating What problems is Entrata solving and how is that benefiting ...