9.2
Spot Score
EngageBay Reviews in June 2026: User Ratings, Pros & Cons
Streamline your marketing and grow your business effortlessly.
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Starts from $13.79 / User / Month when Billed Yearly, also offers free forever plan
EngageBay Reviews & Ratings
Spotsaas Editor’s POV
EngageBay has carved a solid reputation as a highly capable and affordable CRM tool, making it a standout choice for startups and small to mid-sized businesses. Its competitive pricing, paired with a robust set of features like automation, workflows, email tracking, and marketing campaign management, ensures accessibility to functionalities often reserved for ...Read more
EngageBay pros and cons
Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance.
Affordable and cost-effective, particularly appealing to startups and small businesses.
Power-packed with essential CRM, sales, and marketing features, often found in higher-cost alternatives.
Easy to use, intuitive, and simple to navigate, benefiting non-technical users and small teams.
Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers.
Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.
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Showing 81-90 out of 502
PB
Paul Brindley
03/06/24
I've been with engagebay for since…
I've been with engagebay for since 2021, using it for 2 of my businesses. I'm not a techie, so I appreciate the fact it's so intuitive and that the help desk is there, answering messages when I need them - not all crms provide support when you need it at weekends and evenings, engagebay do. And they are reliable, nice, people to eal with. What's not to like?
VO
VICTOR OGUNKA
03/06/24
The support was okay
Date of experience: March 07, 2024
K
Khan
03/05/24
Engagebay is an incredibly easy to use…
Engagebay is an incredibly easy to use and offers excellent features all ow which are very well implemented. While other CRM systems offers only sales functions at a high cost where as Engagebay offers sales and marketing features at a very low cost.
A
Andrew
03/05/24
yeah briliant CRM and more.
yeah briliant CRM and more.. been using for about two weeks. Just setting things up. So far, have forms working, tracking of contacts with my first workflow.
MR
Matthew Rosmarin
03/04/24
Exceptional Support
I have had some teething challenges getting the platform setup and the EngageBay team have been nothing but exceptional at providing support - really some of the best I have ever experienced. I imagine you would not get the same level of support with larger more established companies where you become a number instead of a person.
R
Ragini
03/04/24
Glad that we switched to Engagebay
Glad that we switched to Engagebay. It is an extremely feature rich CRM with excellent support support.
K
Krome
03/03/24
After testing 50+ different CRM tools...
I've looked through countless different CRM platforms and concluded, that EngageBay is perfect for growing my agency. I would definitely recommend to check them out if you are still deciding which one to choose.
M
Martin
02/29/24
EngageBay is an incredibly…
EngageBay is an incredibly user-friendly tool and it doesn't have any extra problems. It launches much faster. It is a great marketing tool that allows you complete control.
A
Amri
02/27/24
Superb at the price point
Superb at the price point. Offers all the sales, marketing, service and live chat features. On the top of this it offers excellent customer support
IC
iCode Columbia
02/27/24
Excellent live chat service
Received help from the live chat immediately and response time was quick to resolve my issue. I was looking at different providers, but decided to stay with EngageBay. Of the reasons was due to access to support as issues needing to be resolved in a timely matter is important to our business.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].