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9.2

SpotScore

EngageBay - Marketing Automation Software

EngageBay Reviews in July 2026: User Ratings, Pros & Cons

Streamline your marketing and grow your business effortlessly.

4.6

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Starts from $13.79 / User / Month when Billed Yearly, also offers free forever plan

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EngageBay Reviews & Ratings

4.6

Excellent

Based on 445 ratings & 502 reviews

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Rating Distribution

Excellent

(482)

Very Good

(17)

Good

(3)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

EngageBay is a CRM built for startups and small to mid-sized businesses that need automation, workflows, email tracking, and marketing campaign management at a lower price point than enterprise platforms. The interface is straightforward—the kanban view for deal management is a practical feature that reduces clicks in your sales process. Pricing scales with team ...Read more

EngageBay pros and cons

  • Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance.

  • Affordable and cost-effective, particularly appealing to startups and small businesses.

  • Includes CRM, sales, and marketing features typically found in higher-cost alternatives.

  • Easy to use and simple to navigate, benefiting non-technical users and small teams.

  • Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers.

  • Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.

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Showing 91-100 out of 502

M

Markus

02/27/24

5 out of 5

Fast Service

I received a fast and simple answer. Thanks

D

Damien

02/21/24

5 out of 5

Great CRM and service at an affordable price. Highly recommended

Engagebay is a great option for small businesses and startups. All the features of more expensive competitors at a fraction of the price. Customer support is also responsive and helpful.

H

Heike

02/20/24

5 out of 5

Great support

Date of experience: February 21, 2024

RP

Raj Prasad

02/19/24

5 out of 5

CRM With Full Functionality, Fair Price and Great Customer Service

I was looking for a CRM that had the robustness of HubSpot but not the large price tag. EngageBay delivers. From Twilio integration, Sequences, Workflows and Automation - everything works for less than you would think. Especially for that scenario where yo only need, one seat that needs full CRM functionality. Price and function brought me to them but their amazing customer service is what's going to keep me. They always answer questions immediately and provide the answers I need. Very ...

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K

Kelly

02/19/24

5 out of 5

I'm new to Engagebay but I am very…

I'm new to Engagebay but I am very pleased with the CRM and the support I have received so far. I have used several CRM's before and Engagebay is the best.

RF

Robert Freeman

02/18/24

5 out of 5

Mark was very helpful with a customer…

Mark was very helpful with a customer service request that I had. He understood what I was asking and quickly corrected the problem that I had created. Great work!

DG

Damir Grubisa Group Networks

02/18/24

5 out of 5

EngageBay - Your All-in-One Solution for Seamless CRM Excellence

EngageBay has truly revolutionized the world of Customer Relationship Management (CRM) with its comprehensive and user-friendly platform. As a business owner, I have had the pleasure of using EngageBay's CRM all-in-one system, and it has exceeded my expectations in every aspect.

CM

Camila Marcigliano

02/15/24

5 out of 5

Bob it's the number one!

I had questions about the templates and the workflow, in addition to offering me detailed explanations, they made me an explanatory video.

NW

Naomi West

02/14/24

5 out of 5

I had to come to engagebay with a…

I had to come to engagebay with a problem we were having and they were so helpful in sorting this for us. Appreciate the service and the quick responses on live chat, make a huge difference!

B

Bryan

02/13/24

5 out of 5

Extremely helpfull tool and their…

Extremely helpfull tool and their customer support is awesome. I like the ease of use of the product.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].