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9.2

Spot Score

EngageBay - Marketing Automation Software

EngageBay Reviews in June 2026: User Ratings, Pros & Cons

Streamline your marketing and grow your business effortlessly.

4.6

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Starts from $13.79 / User / Month when Billed Yearly, also offers free forever plan

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EngageBay Reviews & Ratings

4.6

Excellent

Based on 445 ratings & 502 reviews

Rating Distribution

Excellent

(482)

Very Good

(17)

Good

(3)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

EngageBay has carved a solid reputation as a highly capable and affordable CRM tool, making it a standout choice for startups and small to mid-sized businesses. Its competitive pricing, paired with a robust set of features like automation, workflows, email tracking, and marketing campaign management, ensures accessibility to functionalities often reserved for ...Read more

EngageBay pros and cons

  • Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance.

  • Affordable and cost-effective, particularly appealing to startups and small businesses.

  • Power-packed with essential CRM, sales, and marketing features, often found in higher-cost alternatives.

  • Easy to use, intuitive, and simple to navigate, benefiting non-technical users and small teams.

  • Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers.

  • Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.

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Showing 71-80 out of 502

TF

Tamika Franklyn

03/12/24

5 out of 5

I have been using Engagebay for a few…

I have been using Engagebay for a few years now and it has been pretty satisfactory. It is user friendly and if I am stuck on something the chat feature works very well, I am assisted pretty promptly!

EE

Ediify Education

03/11/24

5 out of 5

Great customer support team!

Date of experience: March 12, 2024

T

Tania

03/11/24

5 out of 5

I love the smart and user friendly…

I love the smart and user friendly interface. It is a very cost effective solution with instant customer support.

J

John

03/11/24

5 out of 5

really quick help from Bob on the…

really quick help from Bob on the online chat with all of the set up of the pages and my new account. He was able to send me the answers or links with the answers within seconds of my questions. Was really helpful.

RL

Randy LeGrant

03/10/24

5 out of 5

We are doing a free trial

We are doing a free trial. We've used HubSpot since 2008. I like the ease of use. I like the support on chat, although there are times I have to wait several hours. That said, I always have a reply with an idea ... you don't just sit. And that was on a weekend. So I imagine M-F there will be more instantaneous replies. The product and seems perfect for us.

KQ

Kevin Qian

03/07/24

5 out of 5

Great and stable CRM

Great and stable CRM, with very responsive support! Highly recommend!

JR

Jacob Russell

03/07/24

5 out of 5

Excellent CRM and customer service

Engagebay provides an excellent CRM platform enabling us to effectively manage our sales, marketing and customer success functions. The team are always so responsive and helpful to any queries or providing guidance on how to use it's various functions and products. A special thank you to Bob for always being so responsive and happy to help.

JS

John Samuel

03/07/24

5 out of 5

Just had a very helpful support person…

Just had a very helpful support person solve an issue for me. Thanks Bob Smith.

MA

MARIA ALVARADO

03/07/24

5 out of 5

They helped me with Verification

They helped me with SPF and DKIM verification. Great attention to detail, patience and overall great service!

DY

Deandra Ybarra

03/07/24

5 out of 5

EngageBay's team is very supportive and…

EngageBay's team is very supportive and helpful and respond to any questions I have in a timely manner. We are excited to see all that EngageBay has to offer and looking forward to partnering with the EB team!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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