9.2
SpotScore
EngageBay Reviews in July 2026: User Ratings, Pros & Cons
Streamline your marketing and grow your business effortlessly.
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Starts from $13.79 / User / Month when Billed Yearly, also offers free forever plan
EngageBay Reviews & Ratings
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Spotsaas Editor’s POV
EngageBay is a CRM built for startups and small to mid-sized businesses that need automation, workflows, email tracking, and marketing campaign management at a lower price point than enterprise platforms. The interface is straightforward—the kanban view for deal management is a practical feature that reduces clicks in your sales process. Pricing scales with team ...Read more
EngageBay pros and cons
Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance.
Affordable and cost-effective, particularly appealing to startups and small businesses.
Includes CRM, sales, and marketing features typically found in higher-cost alternatives.
Easy to use and simple to navigate, benefiting non-technical users and small teams.
Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers.
Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.
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Showing 61-70 out of 502
MG
Michael Grosspietsch
03/18/24
Very responsive and helpful chat.
Date of experience: March 19, 2024
TN
Tafara Ndovorwi
03/18/24
Mark was very responsive and quickly…
Mark was very responsive and quickly solved my query.
CB
Colin Bastable/KeyChest Inc
03/18/24
Lots of Customer Love and Care From EB!
Great support from Bob and the team. Lovely product. I'm still learning, so the support from real people is a big bonus.
N
Neha
03/14/24
Overall a great CRM
Overall, I had a really positive experience. The initial on-boarding and presentation were very educational and demonstrated how Engagebay could fulfill our needs at a very affordable price.
MA
Michaela Arnott
03/14/24
Quick and helpful!
Quick and helpful! Mark at the Support team is absolutely amazing! I needed some help in Engage Bay with our texts and he sorted it out and found the problem straight away!
A
Aayan
03/14/24
It is intuitive
It is intuitive. I have been able to use it easily. The customer care is great. Readily available to solve the problems.
S
Samuel
03/13/24
It is user friendly
It is user friendly. Not hard to use and further more the support personnel are usually really helpful and quick to answer. Engagebay's niche appears to be giving excelelnt solutions for small businesses.
K
kunde
03/13/24
Loving my experience with EngageBay so…
Loving my experience with EngageBay so far. It is easy to use and have everything we need within sales and marketing. Charlie at the Support team is great. He always answer quick and resolves the problem I have.
TE
Talia Elchah
03/13/24
Awesome product
Awesome product, reasonably priced. Good support. Fantastic for small business.
AT
Access to Words
03/12/24
Does just about everything without…
Does just about everything without costs spiralling. Very good customer support.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].