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9.2

SpotScore

EngageBay - Marketing Automation Software

EngageBay Reviews in August 2026: User Ratings, Pros & Cons

Streamline your marketing and grow your business effortlessly.

4.6

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Starts from $13.79 / User / Month when Billed Yearly, also offers free forever plan

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EngageBay Reviews & Ratings

4.6

Excellent

Based on 445 ratings & 502 reviews

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Rating Distribution

Excellent

(482)

Very Good

(17)

Good

(3)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

EngageBay is a CRM built for startups and small to mid-sized businesses that need automation, workflows, email tracking, and marketing campaign management at a lower price point than enterprise platforms. The interface is straightforward—the kanban view for deal management is a practical feature that reduces clicks in your sales process. Pricing scales with team ...Read more

EngageBay pros and cons

  • Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance.

  • Affordable and cost-effective, particularly appealing to startups and small businesses.

  • Includes CRM, sales, and marketing features typically found in higher-cost alternatives.

  • Easy to use and simple to navigate, benefiting non-technical users and small teams.

  • Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers.

  • Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.

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Showing 311-320 out of 502

CD

Chris D

05/30/23

5 out of 5

Excellent communication!!!

Date of experience: May 31, 2023

JH

Jose Hernandez

05/30/23

5 out of 5

So far the service has been top-notch

So far the service has been top-notch, good option for a complete crm

MW

Mark Wonderlin

05/23/23

5 out of 5

The CRM on the market and an amazing team

I've had Hubspot for almost a year, and it's nice, but it's super expensive. It was $750 per month; then if i wanted to add workflows it was yet another monthly add-on fee. So after almost a year of that, I decided to start looking for an alternative that had a similar sales/marketing function without the crazy price tag. I looked at practically every option out there and started free trials but didn’t like the layout, functionality, features, and cost. Until…. I discovered Engagebay. I ...

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AB

Amanda Bosch

05/23/23

5 out of 5

Quick to respond and super helpful

Quick to respond and super helpful with what I needed :-)

B

Buzz

05/22/23

5 out of 5

EngageBay support is speedy and…

EngageBay support is speedy and efficiently helpful.

M

Mahesh

05/21/23

5 out of 5

It is one of the cost effective CRM in…

It is one of the cost effective CRM in the the market. Their customer support is awesome and available at a click of a button.

RS

Robert Sultana

05/18/23

5 out of 5

The software, support and possibilities are Fantastic !

The support team are amazing, always ready to assist to provide prompt responses. The CRM is straight forward to operate, it is robust, it has a welcoming interface, and we have been reaping the desired benefits. Well done & Keep up the good work!

PR

Pratyush Roy

05/18/23

5 out of 5

I am totally fond the EngageBay team

I am totally fond the EngageBay team. Not only the platform is really great that covers all the needs of a typical CRM platform, the team itself is just amazing. They are available 24 hours for any kind of help you would need. I have been one of those users who constantly ping them for resolving any issues that keep coming my way, and the EngageBay team has never let me down and are always there to help. EngageBay is truly one of the best product selections I have ever made.

AG

Amanda Gross

05/16/23

5 out of 5

So far so good!

Date of experience: May 17, 2023

S

Sanjay

05/14/23

5 out of 5

Engagebay-Charles is very supportive

The Engagebay team is very helpful and supportive. They have helped us to setup our CRM. Charles is champ and very supportive. Thank you

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].