9.2
SpotScore
EngageBay Reviews in August 2026: User Ratings, Pros & Cons
Streamline your marketing and grow your business effortlessly.
Add to compare
Starts from $13.79 / User / Month when Billed Yearly, also offers free forever plan
EngageBay Reviews & Ratings
Are you using EngageBay?
Spotsaas Editor’s POV
EngageBay is a CRM built for startups and small to mid-sized businesses that need automation, workflows, email tracking, and marketing campaign management at a lower price point than enterprise platforms. The interface is straightforward—the kanban view for deal management is a practical feature that reduces clicks in your sales process. Pricing scales with team ...Read more
EngageBay pros and cons
Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance.
Affordable and cost-effective, particularly appealing to startups and small businesses.
Includes CRM, sales, and marketing features typically found in higher-cost alternatives.
Easy to use and simple to navigate, benefiting non-technical users and small teams.
Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers.
Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.
Filter results
Sort by :
Showing 301-310 out of 502
MP
Marco Perez
06/18/23
Quick response from Csr
Quick response from Csr. Very helpful and insightful. Charles T. from support provided excellent customer service.
MB
Mahesh Bhavsar
06/18/23
Very useful for an SDR aVery useful for an SDR and sales MISnd sales MIS
Very useful for an SDR and sales MIS
FR
Fabio Rossi
06/15/23
We were experiencing an issue with…
We were experiencing an issue with receiving the reports. The EngageBay team volunteered to help and review it. In less than 24 hours, the problem was resolved!
RP
ROMAN PAVLOV
06/15/23
There is a learning curve but all good
There is a learning curve, but everything is in order so far. Support was also on point, as was the timely demo call. Let's see how it will show itself with time after we upgrade
BV
Bob Vansickle
06/13/23
EngageBay is an all-in-one customer…
EngageBay is an all-in-one customer engagement platform that offers a comprehensive set of marketing, sales, and service tools. I was using MailChimp for many years and now I'll never look back. Much more robust in terms of everything it does. Their tech support is also top-notch. If you place a question in 'Chat' they respond immediately. Great software.
A
Angela
06/11/23
Always a quick response when I have a…
Always a quick response when I have a question and every time they're able to help me figure out how to do what I'm trying to do. Thanks!
PW
Pam W
06/08/23
Engagebay is all you need
They were prompt in answer my Chat and setup a test automation, which I can now copy and use, saving me alot of time and frustration.
D
Dylan
06/08/23
Overall great platform and support
I've been using EngageBay for a bit over a month now. Their support is extremely responsive and their features are plentiful. I'm still learning some the tools that are available to me though overall I'm satisfied with the platform.
HS
Hannah Storman
06/07/23
Truly excellent tech support
Truly excellent tech support! Setting up my Engage Bay account has been relatively easy thanks to the fact that I can chat with a tech support person any time I have a question. They are extremely responsive and knowledgeable!
DM
DG media
06/01/23
Support Team
The support team is very responsive and they are fast too. Sometimes we need fast support in any kind of products, service or software. EngageBay has a fast and responsive support team. Thank you Bob Smith.
Free vendor scorecard
Evaluate EngageBay objectively with the marketing automation software scorecard
A weighted marketing automation software vendor scorecard to score EngageBay against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].