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SpotScore

EngageBay - Marketing Automation Software

EngageBay Reviews in August 2026: User Ratings, Pros & Cons

Streamline your marketing and grow your business effortlessly.

4.6

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Starts from $13.79 / User / Month when Billed Yearly, also offers free forever plan

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EngageBay Reviews & Ratings

4.6

Excellent

Based on 445 ratings & 502 reviews

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Rating Distribution

Excellent

(482)

Very Good

(17)

Good

(3)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

EngageBay is a CRM built for startups and small to mid-sized businesses that need automation, workflows, email tracking, and marketing campaign management at a lower price point than enterprise platforms. The interface is straightforward—the kanban view for deal management is a practical feature that reduces clicks in your sales process. Pricing scales with team ...Read more

EngageBay pros and cons

  • Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance.

  • Affordable and cost-effective, particularly appealing to startups and small businesses.

  • Includes CRM, sales, and marketing features typically found in higher-cost alternatives.

  • Easy to use and simple to navigate, benefiting non-technical users and small teams.

  • Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers.

  • Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.

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Showing 291-300 out of 502

RS

Rachel Stephan

07/18/23

5 out of 5

Great customer support

Great customer support, always available immediately and helps solve any issues or answer any question

M

Marla

07/13/23

5 out of 5

I love how fast they respond when I…

I love how fast they respond when I need guidance on something. They are great!

G

Gary

07/09/23

5 out of 5

The team at Engagebay are brilliant

The team at Engagebay are brilliant, always looking to find solutions to my issues... and there are many! Thank you, team Engagebay!

JB

Joshua Baumgartner

07/09/23

5 out of 5

Bob was very helpful.

Bob was helpful with his assistance and guided me to where the problem was coming from.

M

mirrormx

07/09/23

5 out of 5

Very good support, highly recommend it!

Fast and informative responses, very communicative support team! Thanks!

MT

Marketing Team

07/06/23

5 out of 5

Very good customer support

EngageBay has a very good customer support. They reply immediately on the Chat support and try to solve the query. If they can't solve the issue immediately they do raise the request and get back as soon as issue is resolved.

L

LE

07/04/23

5 out of 5

Quick and responsive

Quick and responsive, got the assistance I needed.

JB

Jacques B

07/02/23

5 out of 5

Customer Experience via their chat…

Customer Experience via their chat function is fantastic

LD

Lira Digital

06/26/23

5 out of 5

EngageBay CRM is an exceptional tool…

EngageBay CRM is an exceptional tool that has revolutionized our business operations. Its user-friendly interface, comprehensive features, and excellent customer support have greatly streamlined our sales and marketing processes, resulting in improved efficiency and increased customer satisfaction.

JR

Janice Ramirez

06/26/23

5 out of 5

Choose Engagebay

Great services I receive so far. They never neglect you when it comes to their support. Love it.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].