9.2
SpotScore
EngageBay Reviews in August 2026: User Ratings, Pros & Cons
Streamline your marketing and grow your business effortlessly.
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Starts from $13.79 / User / Month when Billed Yearly, also offers free forever plan
EngageBay Reviews & Ratings
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Spotsaas Editor’s POV
EngageBay is a CRM built for startups and small to mid-sized businesses that need automation, workflows, email tracking, and marketing campaign management at a lower price point than enterprise platforms. The interface is straightforward—the kanban view for deal management is a practical feature that reduces clicks in your sales process. Pricing scales with team ...Read more
EngageBay pros and cons
Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance.
Affordable and cost-effective, particularly appealing to startups and small businesses.
Includes CRM, sales, and marketing features typically found in higher-cost alternatives.
Easy to use and simple to navigate, benefiting non-technical users and small teams.
Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers.
Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.
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Showing 211-220 out of 502
LK
Laurent Koucem
10/23/23
Had a question and received an instant…
Had a question and received an instant reply, thx to the team
S
SusanM
10/22/23
Needed to reset my password and…
Needed to reset my password and automated Reset Password email want not coming thru our work firewall. Bob Smith sent me an email with a reset PW and I was able to get back in to EngageBay and finish my work. He stayed with me on "Chat" until I got back into my account.
KB
Kay Best
10/22/23
Super support, with a fully featured CRM and Newsletter platform
This is a fully featured CRM and the only platform I know of which allows you to do transactional emails alongside super newsletters. It's super affordable, and the support guys are always at the end of the chat to help you out. Great onboarding as well!
R
Ragen
10/22/23
Good CRM tool for our small business.
We're a small business, and Engagebay is our first CRM experience. Over the past year, we've learned how to use Engagebay to work for us. It's sometimes limited, and it can be frustrating when you can't do what you want, but the Technical team are generally very helpful and will try to solve your issues. They'll even make improvements if they think your idea has merit. Overall we like what Engagebay offers us at an expense that's achievable for a small company.
BC
Becky Chalmers
10/22/23
Incredible support
The whole platform is great. The customer support is incredible, there's always someone at the end of the chat to help you resolve any issues.
JL
James Lamble
10/21/23
Top quality platform
Top quality platform, service and assistance.
CV
Chelsey van Wulven
10/19/23
Excellent service
Excellent service, quick response time. Very helpful platform and staff!
GP
George Panayides
10/18/23
Awesome experience with Engagebay
Great support team, they've been helping me get set up. Awesome platform, userfriendly and has advanced tools to set up customisations for your business. Really happy so far. Thank guys
JR
James Riviezzo
10/18/23
Excellent support on time!
Date of experience: October 19, 2023
UT
UZE Tech
10/18/23
Amazing customer service
Amazing customer service. Have been using EB for over 2 years and the support team makes all the difference. highly rated
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].