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9.2

SpotScore

EngageBay - Marketing Automation Software

EngageBay Reviews in August 2026: User Ratings, Pros & Cons

Streamline your marketing and grow your business effortlessly.

4.6

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Starts from $13.79 / User / Month when Billed Yearly, also offers free forever plan

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EngageBay Reviews & Ratings

4.6

Excellent

Based on 445 ratings & 502 reviews

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Rating Distribution

Excellent

(482)

Very Good

(17)

Good

(3)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

EngageBay is a CRM built for startups and small to mid-sized businesses that need automation, workflows, email tracking, and marketing campaign management at a lower price point than enterprise platforms. The interface is straightforward—the kanban view for deal management is a practical feature that reduces clicks in your sales process. Pricing scales with team ...Read more

EngageBay pros and cons

  • Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance.

  • Affordable and cost-effective, particularly appealing to startups and small businesses.

  • Includes CRM, sales, and marketing features typically found in higher-cost alternatives.

  • Easy to use and simple to navigate, benefiting non-technical users and small teams.

  • Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers.

  • Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.

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Showing 221-230 out of 502

LS

Le-roy Staines

10/17/23

5 out of 5

Their chat support is very good.

Their chat support is very good.. both timely, and knowledgeable. One of the best support experiences I've had.

L

Lynette

10/16/23

5 out of 5

I have been using engagebay for my travel business

I have been using engagebay for my business needs as a travel consultant for 6 months now, I use it primarily to send an automated chain of emails to prepare my clients of their upcoming trips, plus offers and launches. my only criticism is having to use the contact as the trip departure and not being able to create multiple events (trips to automate) under one client. I can only have one pending departure automated at any one time. Otherwise the support team have been fab whenever ive had ...

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MA

Muhammad Abdullah

10/15/23

5 out of 5

Its a great tool

I can't say enough good things about EngageBay. It's a powerful all-in-one platform that has transformed our marketing and CRM efforts. The user-friendly interface makes it a breeze to set up and manage campaigns, and the automation features have saved us so much time. The customer support is top-notch, always ready to assist. EngageBay is an absolute essential for any business looking to streamline and enhance their marketing and customer management.

ZA

Zuhair Abbas

10/15/23

5 out of 5

Features on the tool are great like…

Features on the tool are great like scoring model, set property workflow and the complete automation is pretty user friendly

YT

Yen Tseng

10/13/23

5 out of 5

Doing email campaign with it

Doing email campaign with it, so far so good!

AH

Alex Holt

10/12/23

5 out of 5

Great service from Bob smith

Date of experience: October 13, 2023

J

Joyce

10/09/23

5 out of 5

EngageBay has been a game changer

Engagebay has been a game changer, its cost-efficient, and customer service is superb. I'm glad I switched!

NK

Nishant K

10/07/23

5 out of 5

"Great peice of software for small and medium businessess"

What do you like best about EngageBay All-in-One Suite? EngageBay is a great peice of tool with all the sales and marketing features that are needed for a small and medium class business. I love the easy way of contact management. One can easily create campaigns and run on a list of contacts.

N

Nishant

10/05/23

5 out of 5

EngageBay is a great piece of software…

EngageBay is a great piece of software with all the features a growing business needs. I love the UI which is very quick and easy to learn and at times when I get stuck their customer support is always available and very helpful.

SM

Sarada Mishra

10/05/23

5 out of 5

Quick response

Quick response! great service Thank you

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].