9.2
Spot Score
EngageBay Reviews in June 2026: User Ratings, Pros & Cons
Streamline your marketing and grow your business effortlessly.
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Starts from $13.79 / User / Month when Billed Yearly, also offers free forever plan
EngageBay Reviews & Ratings
Spotsaas Editor’s POV
EngageBay has carved a solid reputation as a highly capable and affordable CRM tool, making it a standout choice for startups and small to mid-sized businesses. Its competitive pricing, paired with a robust set of features like automation, workflows, email tracking, and marketing campaign management, ensures accessibility to functionalities often reserved for ...Read more
EngageBay pros and cons
Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance.
Affordable and cost-effective, particularly appealing to startups and small businesses.
Power-packed with essential CRM, sales, and marketing features, often found in higher-cost alternatives.
Easy to use, intuitive, and simple to navigate, benefiting non-technical users and small teams.
Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers.
Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.
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Showing 201-210 out of 502
MK
Maria Kupriyanova
11/07/23
Great CRM - 100% recommend
Very large selection of tools for Marketing and Sales at an unbeatable price. Incredible customer support where I can talk to real people right away without going through chatbots wasting my time.
SB
Susie Burns
11/06/23
EngageBay is a relatively easy CRM to use
EngageBay is a relatively easy CRM to use with lots of ways to customize and automate. Their customer service reps are very helpful and do what they can to help you resolve issues you are having.
JK
Joyce Kirk, Enjoy Utveckling
11/05/23
Great and quick support
Great and quick support. I received screenshots that made it easier to understand where to go and what to do. Super!!!!
MP
Michael Peiniger
11/02/23
A solid CRM that links with outbound…
A solid CRM that links with outbound email marketing, at a great price. The customer support and ability to assist and fix errors (mine) and provide links to training is also above and beyond.
UF
Uzi Feinstein
10/31/23
Fantastic product with great support
The online support is quick and to the point. The dialer works perfectly well. There are many many features that we do not use but for the ones we do, it works brilliantly.
M
Megan
10/30/23
Great support
Great support. As I get used to the platform, there are a lot of features I'm still getting used to. The support team on chat has been very helpful in learning the nuances of the platform.
YY
Yaroslav Yanovsky
10/29/23
Great CRM for a reasonable price
Great CRM for a reasonable price. Fast and reliable support.
SH
Sean H
10/29/23
"An All in one tool to manage marketing and customer interactions"
What do you like best about EngageBay All-in-One Suite? EngageBay is a great tool to manage contacts and to run email campaigns. I live the live chat feature where all the agents can view all the chats and answer them which improves the customer satisfaction. Also the UI of the chat is very impressive and the push notifications for each chat, each message are so cool that helps the agents to answer without missing any chats.
SC
Stefan Cork
10/23/23
Great platform and very flexible and…
Great platform and very flexible and well priced. Support is really great, helped me immensely with onboarding. Great work Engagebay :-)
IP
information pairly
10/23/23
Really responsive Customer Service team
Date of experience: October 24, 2023
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].