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9.2

Spot Score

EngageBay - Marketing Automation Software

EngageBay Reviews in June 2026: User Ratings, Pros & Cons

Streamline your marketing and grow your business effortlessly.

4.6

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Starts from $13.79 / User / Month when Billed Yearly, also offers free forever plan

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EngageBay Reviews & Ratings

4.6

Excellent

Based on 445 ratings & 502 reviews

Rating Distribution

Excellent

(482)

Very Good

(17)

Good

(3)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

EngageBay has carved a solid reputation as a highly capable and affordable CRM tool, making it a standout choice for startups and small to mid-sized businesses. Its competitive pricing, paired with a robust set of features like automation, workflows, email tracking, and marketing campaign management, ensures accessibility to functionalities often reserved for ...Read more

EngageBay pros and cons

  • Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance.

  • Affordable and cost-effective, particularly appealing to startups and small businesses.

  • Power-packed with essential CRM, sales, and marketing features, often found in higher-cost alternatives.

  • Easy to use, intuitive, and simple to navigate, benefiting non-technical users and small teams.

  • Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers.

  • Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.

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Showing 191-200 out of 502

MS

Montano Social

11/13/23

5 out of 5

EngageBay is really an All-In-One CRM…

EngageBay is really an All-In-One CRM and it was makes it even more special, is the support chat! You get a fast response from a real person and if you've had the experience talking to bots, you will know how important support is. An overall, great experience!

JK

Jeffrey Kimm

11/13/23

5 out of 5

Great response time

Great response time, solved my problem quickly.

MA

Mark Arthur Erquiza

11/13/23

5 out of 5

Bob Smith was great

Bob Smith was great! He answered my questions quickly and correctly.

MM

Mohammed Moiz

11/13/23

5 out of 5

We are able to manage our customers and…

We are able to manage our customers and prospects well. With automations and workflows we are able to set up drip campaign which keep lead warmer and help in conversions. Email handling is very good, we are able to do email campaigns We are also using ticketing tool for customer support. Chat widget is good and used in our multiple sites. Loved pop up and messages displayed on my different sites , intelligent control through engage bay. If two step pop up capturing phone number with country ...

Read more

SA

Samuel Appadoo

11/12/23

5 out of 5

We have just started Engagebay as our…

We have just started Engagebay as our CRM and Marketing Automation tool. We are very pleased so far.

HI

Hill Imaging Inc

11/12/23

5 out of 5

Great Service by Bob Smith

Great Service by Bob Smith. Patient and we had an effective interface with file transfer etc.

T

Tony

11/12/23

5 out of 5

The team is always so helpful

The team is always so helpful, especially Bob. All you have to do is utilize their online chat and they assist you quickly and proficiently. Always so happy with EngageBay

S

Sarah

11/09/23

5 out of 5

We use EngageBay daily and it helps us…

We use EngageBay daily and it helps us in our day to day activities. I really love the user interface which is smooth and easy to navigate. It has integration with various tools including Zapier

R

Raihn

11/09/23

5 out of 5

Great support + top-notch CRM

First, their support is great and 24 hrs, 5 days a week. it caters to anyone in anytime zone. Secondly, they have almost everything that is needed for a marketing CRM.

K

Kent

11/08/23

5 out of 5

The whole experience is out of the box

The whole experience is out of the box. Engagebay assigned regular support for us and in one click they have the best response ever. Also, they can make your suggestions come true.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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