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9.2

Spot Score

EngageBay - Marketing Automation Software

EngageBay Reviews in June 2026: User Ratings, Pros & Cons

Streamline your marketing and grow your business effortlessly.

4.6

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Starts from $13.79 / User / Month when Billed Yearly, also offers free forever plan

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EngageBay Reviews & Ratings

4.6

Excellent

Based on 445 ratings & 502 reviews

Rating Distribution

Excellent

(482)

Very Good

(17)

Good

(3)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

EngageBay has carved a solid reputation as a highly capable and affordable CRM tool, making it a standout choice for startups and small to mid-sized businesses. Its competitive pricing, paired with a robust set of features like automation, workflows, email tracking, and marketing campaign management, ensures accessibility to functionalities often reserved for ...Read more

EngageBay pros and cons

  • Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance.

  • Affordable and cost-effective, particularly appealing to startups and small businesses.

  • Power-packed with essential CRM, sales, and marketing features, often found in higher-cost alternatives.

  • Easy to use, intuitive, and simple to navigate, benefiting non-technical users and small teams.

  • Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers.

  • Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.

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Showing 181-190 out of 502

J

Jan

11/22/23

5 out of 5

Good bang for your buck

Good bang for your buck. Easy to use, great support, and large functionality. Great alternative to other CRMs out there.

SM

Shireen M

11/21/23

5 out of 5

"Great tool with great productivity"

What do you like best about EngageBay All-in-One Suite? I have subscribed to EngageBay only to capture leads and send them marketing emails. It was serving my purpose and I am very happy with the product. Apart from the features that I need it has many other advanced features like automations, workflows and landing pages.

S

Shireen

11/19/23

5 out of 5

EnageBay is incredibly user friendly as…

EnageBay is incredibly user friendly as I love the UI and it offers great features at an affordable price. The plus point is that it offers automations at that price point and offers 24 x 5 customer support.

AB

Aldrin Beyer

11/19/23

5 out of 5

Effective and efficient support

Bob Smith on the chatbot assisted me effectively and efficiently. The EngageBay service is usually great like this!

GV

Gio Vanni

11/19/23

5 out of 5

Glad I found Engagebay!

Not being able to afford the crazy hubspot prices for a small business, I've done a ton of research and tried so many other CRM systems but none of them were comparable to hubspot. Then finally I found Engagebay! This does everything hubspot does for a fraction of the cost. The chat support has been great, very knowledgeable and patient with anything I was not sure how to do, they walked me through it. Lots of features and integrations with all other popular software out ...

Read more

PD

Plugin Dmws Rogge

11/16/23

5 out of 5

Fast response to my questions about sms…

Fast response to my questions about sms texting.

A

Amanda

11/15/23

5 out of 5

I reached out for support on two issues…

I reached out for support on two issues and Charles was extremely helpful. Thank you!! Great service.

CO

Christina Oehler Comquat

11/15/23

5 out of 5

Thrilling support, comprehensive product

Abolutely fantastic support, always helpful and eager to solve any issues. We are using EngageBay for almost 3 years now for our newsletters, customer service and marketing automations. Yet, we are still extremely happy with our decision. Thank you!!!

EM

Ece Muratoglu

11/15/23

5 out of 5

Great assistance Bob

We have been working with Engagebay for a few years now. their support system is extremely helpful. Bob and Charles are often assisting me with admin and technical support. Thanks a lot. i recommend working with them.

MP

Maricel Palmera

11/15/23

5 out of 5

Bob helped me with my questions

Bob helped me with my questions. He is good. God bless you.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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