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9.2

Spot Score

EngageBay - Marketing Automation Software

EngageBay Reviews in June 2026: User Ratings, Pros & Cons

Streamline your marketing and grow your business effortlessly.

4.6

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Starts from $13.79 / User / Month when Billed Yearly, also offers free forever plan

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EngageBay Reviews & Ratings

4.6

Excellent

Based on 445 ratings & 502 reviews

Rating Distribution

Excellent

(482)

Very Good

(17)

Good

(3)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

EngageBay has carved a solid reputation as a highly capable and affordable CRM tool, making it a standout choice for startups and small to mid-sized businesses. Its competitive pricing, paired with a robust set of features like automation, workflows, email tracking, and marketing campaign management, ensures accessibility to functionalities often reserved for ...Read more

EngageBay pros and cons

  • Offers excellent customer support, praised for responsiveness, problem-solving skills, and patient guidance.

  • Affordable and cost-effective, particularly appealing to startups and small businesses.

  • Power-packed with essential CRM, sales, and marketing features, often found in higher-cost alternatives.

  • Easy to use, intuitive, and simple to navigate, benefiting non-technical users and small teams.

  • Onboarding and initial setup may feel overwhelming due to the wide array of features for newcomers.

  • Some users faced challenges while setting up advanced integrations like DKIM records and Twilio connections.

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Showing 111-120 out of 502

V

V.Joseph

02/01/24

5 out of 5

We had not used our account for a long…

We had not used our account for a long time and the support to get it open again was effortless and done very quickly with no fuss.

A

Ali

02/01/24

5 out of 5

5 Starts

Charles T was great help for me during my entire engagebay experience

B

Brenda

01/30/24

5 out of 5

Your customer service is awesome

Your customer service is awesome, overall great experience.

D

Dana

01/28/24

5 out of 5

Kudos!

Quick and friendly response, on-point guidance and human touch along the way - Kudos!

AO

Angry of London

01/23/24

5 out of 5

Very helpful customer service

Very helpful customer service - Bob's a star!

EC

Elna Caravias

01/22/24

5 out of 5

Always knowleagble

Date of experience: January 23, 2024

BB

Bernd Brunner

01/21/24

5 out of 5

professional and fast support

professional and fast support. An exceptional and user-friendly software that enhances workflow efficiency.

S

STEVE

01/17/24

5 out of 5

I have to say EngageBay is a breath of fresh air!

I have to say EngageBay is a breath of fresh air. It is a extremely intuitive program and is not hard to use. Whenever I have a question, customer support is there to help, and they go above and beyond anything I have ever experienced. This alone makes this program worth buying. We needed an all-in-one program like HubSpot, but we could not come close to paying their fees. Then we found EngageBay, and they are an all-in-one program for a fraction of the cost. We use it for CMS, marketing, ...

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KM

Kellie Marsh

01/16/24

5 out of 5

Great customer service from Bob Smith today…

Great customer service from Bob Smith today who helped me resolve an issues very quickly and professionally.

JC

Jamie C

01/16/24

5 out of 5

Issue resolved successfully.

I had a browser issue where I could log in but not complete anything once logged in. I contacted the support live chat who helped resolve the issue in a couple of minutes.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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