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8.6

Spot Score

Employee Navigator - HR Software

Employee Navigator Reviews in May 2025: User Ratings, Pros & Cons

Streamline your HR processes for success.

4.4

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Starts from $1,750/Month when Billed Yearly

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Employee Navigator Reviews & Ratings

4.4

Very Good

Based on 226 ratings & 120 reviews

Rating Distribution

Excellent

(90)

Very Good

(25)

Good

(5)

Poor

(0)

Terible

(0)

Expert's Review

Employee Navigator emerges as a standout benefits administration platform, consistently praised for its user-friendly interface and robust functionality. Its seamless integrations with payroll providers, insurance carriers, and third-party administrators greatly streamline processes like onboarding, benefits management, and compliance reporting. HR teams and ...Read more

Employee Navigator pros and cons

  • User-friendly interface that is intuitive for administrators, employees, and brokers, requiring minimal training.

  • Seamless integrations with carriers, payroll systems, and other HR tools, saving time and reducing manual errors.

  • Robust feature set, including benefit administration, ACA compliance, PTO tracking, and onboarding, all in one platform.

  • Exceptional customer support team, known for responsiveness, knowledge, and quick resolution of issues.

  • Initial setup for new users with moderate to highly complex needs can be challenging without proper guidance.

  • Some advanced tasks, like customization or troubleshooting, require reliance on support staff or escalations to Tier 2.

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Showing 81-90 out of 120

UI

User in Music

09/06/19

4.5 out of 5

"Great!"

What do you like best? I like that the layout is very clear and the home is easy to navigate.

AU

Anonymous User

08/08/19

4 out of 5

"Navigator Review"

What do you like best about Employee Navigator? Navigator works well for any benefit needs. What do you dislike about Employee Navigator?

AI

Agency in Legal Services

08/08/19

4 out of 5

"Navigator Review"

What do you like best? Navigator works well for any benefit needs. What do you dislike?

LW

Laurie W

07/18/19

5 out of 5

"Great System! Easy to use"

What do you like best about Employee Navigator? Easy to use. Great Customer Service. Fast response to any issues that may arise. They are focused on making this platform the best that it can be and constantly update with feedback from users. Great System.

VB

Virginia B

07/09/19

5 out of 5

"Best decision made for brokers and their clients"

What do you like best about Employee Navigator? Direct LIVE assistance readily available by friendly, cheerful staff, aka EXCELLENT CUSTOMER SERVICE, and the readily available reporting needed for clients.

EG

Erin G

06/03/19

5 out of 5

"The best benefit admin system we have found"

What do you like best about Employee Navigator? This is an easy, straight forward system that is intuitive on the employee side, and provides HR/broker with the information they need. Employee Navigator is receptive to suggestions for enhancements and functionality, and is quick to answer questions and provide solutions to problems. There are systems of checks and balances within the system that help to ensure benefits are being communicated timely and that they are or have been processed ...

Read more

TM

Taylor M

05/30/19

4.5 out of 5

"Very good"

What do you like best about Employee Navigator? The most helpful part is the customization and clear understanding of what everything means and what I'm looking at

MH

Marc H

05/16/19

5 out of 5

"Great Experience - We love Employee Navigator"

What do you like best about Employee Navigator? Employee Navigator is a good balance of a simple and easily navigated User Interface and yet still retains the ability to create custom solutions for each employer who has unique employee benefit designs. WE're convinced that there is no prefect system either the UI is extremely easy to use but has very little customization or the UI is difficult and confusing and the customization is limitless. We have tried every system out there and ...

Read more

AI

Administrator in Sporting Goods

05/07/19

5 out of 5

"EN makes Online Enrollment simple for Employees and HR managers."

What do you like best? The support staff at EN is always ready to help with questions or issues that you have. The task of setting up an online enrollment tool can be daunting so it is nice to have their expertise on your side as you wow your clients with a system that will meet their needs for Open Enrollment as well as ongoing enrollment.

AU

Anonymous User

05/07/19

5 out of 5

"EN makes Online Enrollment simple for Employees and HR managers."

What do you like best about Employee Navigator? The support staff at EN is always ready to help with questions or issues that you have. The task of setting up an online enrollment tool can be daunting so it is nice to have their expertise on your side as you wow your clients with a system that will meet their needs for Open Enrollment as well as ongoing enrollment.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].