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8.6

Spot Score

Employee Navigator - HR Software

Employee Navigator Reviews in May 2025: User Ratings, Pros & Cons

Streamline your HR processes for success.

4.4

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Starts from $1,750/Month when Billed Yearly

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Employee Navigator Reviews & Ratings

4.4

Very Good

Based on 226 ratings & 120 reviews

Rating Distribution

Excellent

(90)

Very Good

(25)

Good

(5)

Poor

(0)

Terible

(0)

Expert's Review

Employee Navigator emerges as a standout benefits administration platform, consistently praised for its user-friendly interface and robust functionality. Its seamless integrations with payroll providers, insurance carriers, and third-party administrators greatly streamline processes like onboarding, benefits management, and compliance reporting. HR teams and ...Read more

Employee Navigator pros and cons

  • User-friendly interface that is intuitive for administrators, employees, and brokers, requiring minimal training.

  • Seamless integrations with carriers, payroll systems, and other HR tools, saving time and reducing manual errors.

  • Robust feature set, including benefit administration, ACA compliance, PTO tracking, and onboarding, all in one platform.

  • Exceptional customer support team, known for responsiveness, knowledge, and quick resolution of issues.

  • Initial setup for new users with moderate to highly complex needs can be challenging without proper guidance.

  • Some advanced tasks, like customization or troubleshooting, require reliance on support staff or escalations to Tier 2.

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Showing 91-100 out of 120

AU

Anonymous User

05/02/19

5 out of 5

"Great platform"

What do you like best about Employee Navigator? I like the ease of use of this platform. It is easy to add new employees, to see their benefits, and for the employees to go in and update/view their own information.

AI

Administrator in Information Technology and Services

05/02/19

5 out of 5

"Great platform"

What do you like best? I like the ease of use of this platform. It is easy to add new employees, to see their benefits, and for the employees to go in and update/view their own information.

BK

Bre K

05/01/19

5 out of 5

"Beyond Excellent !!"

What do you like best about Employee Navigator? Employee Navigator goes above and beyond to help brokers offer the best online enrollment services to their clients. What do you dislike about Employee Navigator?

AU

Anonymous User

04/24/19

5 out of 5

"Employee Navigator - Managing Employees with Ease"

What do you like best about Employee Navigator? I love EN! The ease of use, the tracking of a client's benefits and information, and the interface is amazing! It makes keeping track of clients so much easier. We have many clients that switch things around a lot, and EN makes it easier to track. It also makes issuing COBRA notices, updating benefits, adding and deleting employees a snap! We have been taken over by a bigger company that is not EN efficient, so we are getting them up to speed!

UI

User in Insurance

04/24/19

5 out of 5

"Employee Navigator - Managing Employees with Ease"

What do you like best? I love EN! The ease of use, the tracking of a client's benefits and information, and the interface is amazing! It makes keeping track of clients so much easier. We have many clients that switch things around a lot, and EN makes it easier to track. It also makes issuing COBRA notices, updating benefits, adding and deleting employees a snap! We have been taken over by a bigger company that is not EN efficient, so we are getting them up to speed!

AU

Anonymous User

10/23/18

4 out of 5

"Easy Benefit Administration"

What do you like best about Employee Navigator? Ease of benefit administration instead of paper documentation puts the reponsiblity back into the hands of the employee.

AI

Administrator in Environmental Services

10/23/18

4 out of 5

"Easy Benefit Administration"

What do you like best? Ease of benefit administration instead of paper documentation puts the reponsiblity back into the hands of the employee.

IV

Irum V

10/02/18

5 out of 5

"Employee Navigator"

What do you like best about Employee Navigator? Employee Navigator has a lot of features that are helpful to employees of the company such as enrollment, 401k, John Hancock, FSA, coverage adjustment, healthcare and more. It also informs employees who the primary human resource contact is via email and phone if necessary need to contact them. Links are provided with more information.

AI

Agency in Human Resources

04/26/18

4.5 out of 5

"Consistent Quality"

What do you like best? Ease of access, consistent quality, ease of use, bi-lingual language skills.

AU

Anonymous User

04/26/18

4.5 out of 5

"Consistent Quality"

What do you like best about Employee Navigator? Ease of access, consistent quality, ease of use, bi-lingual language skills. What do you dislike about Employee Navigator?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].