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7.6

Spot Score

Ember

Ember Review: Is It The Right Accounting Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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What is Ember?

Ember is your solution for creating and managing all of the accounting, invoicing, taxes, and payments your business needs throughout the year to stay compliant. With a simple user interface that beautifully adapts across devices, Ember helps you track time, send invoices, manage your income and expenses, create customized financial reports on demand, and take care of payment

Pricing

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

Ember was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Ember

Team types
Large Enterprises, Medium Business

Why teams choose Ember

  • Ember's customizable reports allow for tailored financial insights.

  • The user-friendly interface enhances the overall user experience.

  • Multi-device compatibility ensures access on the go.

Is Ember right for you?

What buyers should know before shortlisting Ember

Ember has truly emerged as a trusted ally for small business owners and entrepreneurs navigating the often complex world of accounting and tax management. The platform has garnered significant praise for its intuitive and user-friendly interface, which simplifies tasks like linking bank feeds, managing payroll, and filing VAT and tax returns.

Many users highlight the invaluable support of Ember's knowledgeable team, who provide clear and tailored advice through live chat and calls. From R&D tax credits to annual accounting, the dedicated efforts of team members like Steve, Sophie, and others have left a lasting positive impression on customers.

The affordability of Ember, coupled with its robust features, makes it an excellent alternative to competitors like Xero. Users appreciate the transparency it offers into their financial standing and the proactive assistance at key moments, fostering peace of mind.

While the software occasionally encounters minor glitches and can be slow on mobile, these issues are generally overshadowed by its efficacy and the team's responsiveness. Overall, Ember is a forward-thinking, all-in-one solution offering stellar software and unparalleled human support.

It’s a true game-changer for those seeking simplicity and expertise in financial management.

Pros and cons

Ember pros and cons

  • Ember pros
  • Ember's customizable reports allow for tailored financial insights.

  • The user-friendly interface enhances the overall user experience.

  • Multi-device compatibility ensures access on the go.

  • Ember cons
  • New users may find the interface complex.

  • Limited integrations could restrict functionality.

4.8/5 rating
222 verified reviews
Free trial available

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Still comparing?

See how it stacks up

Compare Ember side-by-side with top Accounting Software alternatives.

Xero
Zoho Books
Quickbooks
+9 more
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What is the pricing of Ember?

Free TrialAvailableTry Now →
Pricing Model
Subscription

Ember reviews and ratings

Buyer sentiment

Buyer sentiment is very strong across 222 reviews, with consistently positive feedback.

What buyers like

  • Easy-to-use platform with intuitive design, suitable for individuals with minimal accounting expertise.
  • Enables swift management of accounting tasks such as bank feed setup, payroll, VAT submission, R&D claims, and tax returns.
  • Excellent customer support with fast response times, offering professional guidance via live chat or calls.

Common complaints

  • Occasional performance issues on mobile devices, with users reporting slower response times.
  • Minor bugs in the software, likely due to its relatively new status, although actively being improved.
  • Some users may find the method of communication (primarily online) takes time to get accustomed to.

4.8

Excellent

Based on 22 ratings & 222 reviews

Rating Distribution

Excellent

(222)

Very Good

(0)

Good

(0)

Poor

(0)

Poor

(0)

What users are saying

MT

Mat Taylor

06/28/24

5 out of 5

A game changer!

The first accountants I've had in 20 years, that I've been impressed with. I joined online yesterday evening. With help of their online assistance ...

Read more

EM

Elliott Mangham

06/11/24

5 out of 5

Thank you Steve for R&D

Steve did an exceptional job with our R&D claim, easy five stars. Also the Ember software is very easy to use, albeit slow on mobile.

A

anon

06/06/24

5 out of 5

R&D Tax Credits

Steven was incredible at helping us understand - and claim - our R&D tax credits. Thanks!

VM

Vinnie Minotto

05/30/24

5 out of 5

Impecable service!

Impeccable service! I found Ember through my HSBC Online Business Banking. I needed someone to do my end of year accounts. Steven and Tas were very ...

Read more

GN

Gary Nunn

04/24/24

5 out of 5

Excellent experience from start to…

Excellent experience from start to finish. With multiple exchanges between different professionals, each plays a part in answering all different types ...

Read more

JW

Jacob White

04/18/24

5 out of 5

Fantastic System and Team

Fantastic System and Team. Been using Ember for 2 years now and it is the simplest easiest platform I have ever used, and I have tried plenty of them. ...

Read more

What are the features of Ember?

23%

Feature coverage

6 of 26 tracked features

An invoice and a bill are documents that convey the same information about the amount owing for the sale of goods or services. Still, a comp…

Keeping track of your expenses is a crucial component of building a budget for your small business. The financial health of your budget is i…

A general ledger is a financial data record-keeping system that includes debit and credit account records confirmed by a trial balance. It h…

The process of paying salaries is referred to as payroll. It begins with preparing a payroll list and concludes with the recording of expens…

Spend management is the tried-and-true method of monitoring all supplier connections and company purchasing to identify and maximize every d…

A tax is a governmental mandatory financial charge or levy imposed on a taxpayer to fund certain public expenses. The taxation system is cri…

Security & Compliance

Ember security and data handling

Key compliance certifications and security features for IT and security teams evaluating Ember.

Certifications

SOC 2✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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Help & Contact

Ember Support Options

Customer ServiceOnline
LocationLondon, Englan

Frequently Asked Questions About Ember

Common questions buyers ask before choosing Ember.

Ember is a Accounting Software. Ember offers Billing and Invoicing, Expense Tracking, General Ledger, Payroll, Spend Management and many more functionalities.

Buyers commonly note the following limitations of Ember: New users may find the interface complex.; Limited integrations could restrict functionality.; Pricing may be a barrier for smaller businesses..

Some top alternatives to Ember includes Xero, Zoho Books, Quickbooks, Freshbooks and Freely.

Ember offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the Ember as of now.

The starting price is not disclosed by Ember. You can visit Ember pricing page to get the latest pricing.

Ready to try it?

Get started with Ember

Start your free trial — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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