DonorSearch Reviews in July 2026: User Ratings, Pros & Cons

"GREAT Customer Service"

What do you like best about DonorSearch? Honestly, aside from the fact that the product looks great and works great, the staff is amazing. They are responsive, helpful, and are always asking how they can improve and make the experience better. It's the main reason I will always recommend DonorSearch. What do you dislike about DonorSearch? There are some elements that need to be scrutinized by our staff to make sure the information is valid, but that has been the same no matter what other ...

"The BEST Colleagues a Consultant Can Ask For"

What do you like best about DonorSearch? As a consultant who always tells clients that their existing donors are their best prospects, DonorSearch is an invaluable partner in backing that claim up with data! They don't have to believe me. All they have to do is look at the easy-to-understand information DonorSearch provides and build strategies based on that. This data is an invaluable tool when working with staff and volunteers to determine who we should be talking to and what we should be ...

"Wonderful Software, Even Better Customer Service"

What do you like best about DonorSearch? The software is thorough and very intuitive. However, the most remarkable aspect of this company is its customer service. Having a conversation with a representative is easy and extremely beneficial. They are at the ready to assist and are thorough in their approach to any questions or problems you may have. What do you dislike about DonorSearch? Honestly, nothing at this point. We are very happy. What problems is DonorSearch solving and how is that ...

"Donor Search started with a mission to serve non-profits and they succeeded."

What do you like best about DonorSearch? I have been using Donor Search since their initial call to me to ask if I was interested back in 2007. I made a point to get to know the founder and family and staff through conference attendance and their outstanding customer service. Everyone I work with guides with a knowledgeable hand and they know what my work entails as a researcher and what other fundraisers' work needs. Great customer service. Great product. What do you dislike about ...

"Wonderful Software, Even Better Customer Service"

What do you like best about DonorSearch? The software is thorough and very intuitive. However, the most remarkable aspect of this company is its customer service. Having a conversation with a representative is easy and extremely beneficial. They are at the ready to assist and are thorough in their approach to any questions or problems you may have. What do you dislike about DonorSearch? Honestly, nothing at this point. We are very happy. What problems is DonorSearch solving and how is that ...

"Donor Search started with a mission to serve non-profits and they succeeded."

What do you like best about DonorSearch? I have been using Donor Search since their initial call to me to ask if I was interested back in 2007. I made a point to get to know the founder and family and staff through conference attendance and their outstanding customer service. Everyone I work with guides with a knowledgeable hand and they know what my work entails as a researcher and what other fundraisers' work needs. Great customer service. Great product. What do you dislike about ...

"Great Wealth Screening and Research Tool"

What do you like best about DonorSearch? The information provided is excellent and very helpful to our development team. The batch screening analysis and overviews provided are great tools for prospecting and strategizing when used properly. The customer support is also among the best I ever experienced. What do you dislike about DonorSearch? Some of the information provided will be marked as non-matches due to not being in the same state or area as the donors state. While this requires ...

"Great Wealth Screening and Research Tool"

What do you like best about DonorSearch? The information provided is excellent and very helpful to our development team. The batch screening analysis and overviews provided are great tools for prospecting and strategizing when used properly. The customer support is also among the best I ever experienced. What do you dislike about DonorSearch? Some of the information provided will be marked as non-matches due to not being in the same state or area as the donors state. While this requires ...

"Overall Very Positive"

What do you like best about DonorSearch? General ease of use... few unnecessary or confusing features. What do you dislike about DonorSearch? I prefer the traditional profile view to the recently updated format, but this is merely personal preference. Recommendations to others considering DonorSearch: Unsure how prices and features compare to competitors, but DS has been user friendly and effective for me as I execute my organization's first ever round of donor/prospect research. What ...

"Thoughtful, Strategic Company with an eye on what Matters"

What do you like best about DonorSearch? I have had the opportunity to work with DonorSearch for years in different roles at different organizations. They have always provided the strongest data in regard to giving elsewhere and appropriate targets for prospect outreach. What do you dislike about DonorSearch? Not much! I just wish I could afford to hire them for more projects! What problems is DonorSearch solving and how is that benefiting you? They provide analytical background to my ...