DonorSearch Reviews in May 2025: User Ratings, Pros & Cons

"Overall Very Positive"

What do you like best about DonorSearch? General ease of use... few unnecessary or confusing features. What do you dislike about DonorSearch? I prefer the traditional profile view to the recently updated format, but this is merely personal preference. Recommendations to others considering DonorSearch: Unsure how prices and features compare to competitors, but DS has been user friendly and effective for me as I execute my organization's first ever round of donor/prospect research. What ...

"I have had the honor and pleasure of implementing various aspects of research using Donor Search."

What do you like best about DonorSearch? The customer service provided by this company is stellar and beyond anything I've experienced in the past. I am quite bias when it comes to Kristin Sours who has helped trouble-shoot issues on occasion for me. She represents Donor Search with a culture of excellence. The various webinars are always helpful--and again---those presenting go out of their way to ensure each and every person participating succeeds. When I say this company has a "family" ...

"Great Tool for Marketing/Development for Non Profits"

What do you like best about DonorSearch? Easy to use. It took very little time to learn how to use the system and find the info we needed. What do you dislike about DonorSearch? There is some incorrect information but that can't be helped. The info is pulled from public records and with common names, there can be some overlap. What problems is DonorSearch solving and how is that benefiting you? We needed to increase our outreach to potential donors with a high probability of giving. We have ...

"Much better than Wealth Engine!"

What do you like best about DonorSearch? I love the quality score provided by Donor Search, as well as the ability to add a gift if it's not showing. Also the target ask based on wealth and target ask based on past giving is very useful! What do you dislike about DonorSearch? For gifts made to national non profits, Donor Search will often mark those gifts as low quality or low match because they are sometimes out of state. What problems is DonorSearch solving and how is that benefiting ...

"Deep and Wide"

What do you like best about DonorSearch? There are so many categories of information that Donor Search is capable of compiling. What do you dislike about DonorSearch? It can be hard to understand all the different codes and what they mean. What problems is DonorSearch solving and how is that benefiting you? We can easily pull list of donors using donor search and export them. Donor Search provides birthdays and other helpful demographic information and lets you know how confident they are ...

"Streamlined Power at Your Fingertips"

What do you like best about DonorSearch? As a single-handed major and planned gifts professional who triples as head researcher for the organization, getting clarity on our constituents philanthropic priorities, business connections and asset assessment can be time consuming. DonorSearch is my daily go-to for establishing who needs to be brought closer to the organization. What do you dislike about DonorSearch? The only and I mean only thing that is a pain is not being able to save home ...

"Nice Tool"

What do you like best about DonorSearch? Donor Search is a nice tool to help determine who potential prospects are. What do you dislike about DonorSearch? I don't love the userface of the platform. It's been a while since I have used it, but I think there are easier tools to use that are more functional. What problems is DonorSearch solving and how is that benefiting you? DonorSearch was able to help us identify a strong prospect pool of donors, instead of purchasing lists, etc. we were ...

"Donor"

What do you like best about DonorSearch? You can find people that need help quickly What do you dislike about DonorSearch? Nothing to dislike about this system. Easy to use What problems is DonorSearch solving and how is that benefiting you? Na

"Only getting better"

What do you like best about DonorSearch? Customer service is top notch. I've never had a problem we couldn't figure out together. The cost of the tool is affordable and new features are being added all the time. It saves an immense amount of time for our donor relations managers. The Salesforce API is a good option for those implementing the DRM/CRM platform. What do you dislike about DonorSearch? Very little. A "refresh all" PSP would be a nice addition for monitoring prospects in ...

"Smooth start"

What do you like best about DonorSearch? I like the personal attention from our account managers. They made the decision easy based on cost and starting point of loading and reviewing first file, and their accessibility What do you dislike about DonorSearch? We have found some inconsistencies with the ratings from our current donor base. Our donors love us and based on that loyalty received a higher score, but in fact it wasn't truly tied into the ability to give in the giving world. Also ...