DocuWare Reviews in July 2026: User Ratings, Pros & Cons

Positive and informative

What do you like best? Great variety of technical and non-technical classes. Great interaction with DocuWare staff and expertise. The venue was great! The technical classes were great asset and I was able to get a lot of great information from those classes. The examples where very helpful. It was great to hear other users as questions and helped me understand what there concerns and what they did in situations. The experts giving the classes was refreshing and positive. Having face to ...

My Adoration of DocuWare

What do you like best? There is so much I truly like about DocuWare. This is a program I Proudly stand behind and highly recommend. I like that it brings transparency, accountability, ease of use, ease of configuration and ease of searching for documents {especially full text search} What do you dislike? One crucial option w are patiently waiting for is the ability to Mass Stamp or Mass Decision, this is not yet available, But I know it is in the blueprint for an upcoming version, this ...

Docuware User Conference review

What do you like best? The classes where the best part. Learning from others how the system should be used and how best to optimize it. What do you dislike? User panel. It was too long. Maybe a short video with their responses would be better. What problems are you solving with the product? What benefits have you realized? Document sharing and editing

DocuWare increases efficiency and productivity of dealing with documents throughout our organization

What do you like best? I like the ease of use of the DocuWare system in general. I like the increased visibility of documents for the users who need them and the improved security for protecting documents from users who shouldn't see them. I like the robustness and the flexibility of the DocuWare system and the many options for integrating the document availability into other line-of-business applications. With the addition of Forms and Digital Workflows, DocuWare is the only ECM system ...

New User

What do you like best? The ability to scan documents and it auto recognize text in order to file in the correct location or go to the correct persons What do you dislike? It works a lot like PDF but it doesn't quite have the same simple coding capabilities when it comes to if this then that OR that type fomulas. Recommendations to others considering the product: It would definitely help when becoming a paperless system What problems are you solving with the product? What ...

New User

What do you like best? The ability to scan documents and it auto recognize text in order to file in the correct location or go to the correct persons What do you dislike? It works a lot like PDF but it doesn't quite have the same simple coding capabilities when it comes to if this then that OR that type fomulas. Recommendations to others considering the product It would definitely help when becoming a paperless system What business problems are you solving with the product? What ...

Docuware Review 2018

What do you like best? DW has so much flexibility to address unlimited business opportunities. What do you dislike? There is some complexity to setting up properly. Recommendations to others considering the product: We have grown significantly since adding DW without having to add staff in accounting thanks to DW. What problems are you solving with the product? What benefits have you realized? Accounts Payable workflow, contract storage and indexing for vendor management, ...

Positive and informative

What do you like best? Great variety of technical and non-technical classes. Great interaction with DocuWare staff and expertise. The venue was great! The technical classes were great asset and I was able to get a lot of great information from those classes. The examples where very helpful. It was great to hear other users as questions and helped me understand what there concerns and what they did in situations. The experts giving the classes was refreshing and positive. Having face to ...

Docuware - It is great if you can manage it!

What do you like best? It's easy to use for document storage, retrieval, and such. I like it much more than Fortis, which is the old program we converted from. I use scan, document trays, and import. It's easy to edit the index labels on a bunch of documents at once, which I love! What do you dislike? The system is complicated, not to mention expensive, if you want to use it for anything beyond the basics. It requires quite a bit of configuring if you'd like to use any of the additional ...

Docuware Tool is fit for Document Processes

What do you like best? Forms feature, API connectivity and Tasks. What do you dislike? Search Feature, No Plugin fro Premier ERP esp. SAP and Oracle What problems are you solving with the product? What benefits have you realized? Order processing