DocuSign Reviews in September 2026: User Ratings, Pros & Cons

"Salesforce Admin reviews DocuSign"

What do you like best about DocuSign? I like the ease of use. Merge fields are a breeze. What do you dislike about DocuSign? Sometimes it is difficult to troubleshoot where any sending errors are in our Salesforce integration. What problems is DocuSign solving and how is that benefiting you? We have our sales team send out contracts that need to be signed and returned by the customer. It is a very simple and reliable way to get contracts signed digitally.

"Easy way to sign in a remote climate"

What do you like best about DocuSign? Easy product to use to review and sign documentation What do you dislike about DocuSign? Occassionally the signature emails do go to spam folders necessitating the need to re-send the document Recommendations to others considering DocuSign: Great product however, be aware that the signature emails may occassionally be reverted to a spam folder necessitating checking additional email folders What problems is DocuSign solving and how is that benefiting ...

"Does everything we need!"

What do you like best about DocuSign? I love that I can send documents for my clients to sign with just an email address! It makes the process so much faster than waiting for the paper mail to go out, the client to receive and sign it, and mail it back. The postage was a hassle, stuffing envelopes takes time, and it's a waste of paper when we can do it digitally. We can also avoid asking clients to come in to the office to sign paperwork if it is urgent, which keeps everyone safer during ...

docusign hack

I got an email from someone with a topic AF:FW:DocuSign. When I contacted the email address in the sent field they know nothing about docusign and they are getting emails from docusign saying undeliverables. What is wrong with your system?

"My Favorite Sales Tool"

What do you like best about DocuSign? The transparency it brings to every deal What do you dislike about DocuSign? None so far. It's great for my everyday transaction What problems is DocuSign solving and how is that benefiting you? Customer consent and transparency

"DocuSign is the best"

What do you like best about DocuSign? I love docusign because it's so easy to use and it cuts down on my work paper processing time What do you dislike about DocuSign? There's nothing that I dislike about this program is really efficient. Recommendations to others considering DocuSign: Doc you sign is a great way to get your documents signed quickly, especially in record time What problems is DocuSign solving and how is that benefiting you? This is so easy to use and self-explanatory I ...

"Best Tool to get sign documents"

What do you like best about DocuSign? It is easy to use and can send documents to clients, candidates, or customers to get the digitally signed copy in a minute process. What do you dislike about DocuSign? Nothing so far; it has been a lifesaver for me to get the documents signed in real-time and real quick from my candidates. What problems is DocuSign solving and how is that benefiting you? I work at a staffing agency - so it means we deal with many people, clients, vendors, candidates, ...

Bad Customer Service

If I could leave 0 it would better serve as an accurate statement. After 10 years of being a client Docu Sign has now proven to be the worst at customer service including no help at all! Horrible company! I switched to Authenti Sign today!

Waste of my life

Waste of my life. Customer service shocking. JurisDae was super unhelpful.

"Excellent way to manage signature and official documents"

What do you like best about DocuSign? I enjoy the ease in being able to either download the app, access the website through a desktop or use this on a tablet. I'm able to sign documents within minutes snd send them off to a receiver. What do you dislike about DocuSign? The limit of how many signatures and sends the free account offers. What problems is DocuSign solving and how is that benefiting you? The ability to easily manage signed documents no matter the device. I've realized that ...