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9.8

Spot Score

DocuSign - Electronic Signature Software

DocuSign Reviews in June 2026: User Ratings, Pros & Cons

Sign smarter, not harder.

3.3

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DocuSign Reviews & Ratings

3.3

Good

Based on 2831 ratings & 2954 reviews

Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terible

(534)

Spotsaas Editor’s POV

DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

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Showing 951-960 out of 2954

MB

Matkai B

09/15/21

5 out of 5

"DocuSign is simple and effective. A great product."

What do you like best about DocuSign? DocuSign is simple and intuitive. The first time you use it, you will instantly know what to do and how. There's almost no learning curve which is great! What do you dislike about DocuSign? It's perhaps a bit overpriced. If you're a big company, it won't be but for an individual or small business, it could be. What problems is DocuSign solving and how is that benefiting you? Document signing virtually instead of via paper or random e-forms. It's great ...

Read more

D

Derek

09/14/21

1 out of 5

This company is truly awful and I…

This company is truly awful and I believe they're fraudulently charging their customers. I've been a client for 6+ years and every renewal period I'm contacted to be sure the numbers of active users is correct before they charge my credit card. This did not happen this year and I was overcharged for inactive users. I've tried and tried to contact them with no response. Their online support system is a total joke. All I get are emails from "Mark" saying that he's tried to contact me and the ...

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SP

Snigdha P

09/12/21

4.5 out of 5

"Easyshare to secure documents"

What do you like best about DocuSign? Is able to scan documents securely and instantly What do you dislike about DocuSign? Logout time is rreal quick, the window should have an option to set timer Recommendations to others considering DocuSign: Use it for electronically uploaded and signed docs What problems is DocuSign solving and how is that benefiting you? Sharing documents for compliance and kyc

AO

Artur O

09/11/21

5 out of 5

"The best alternative to the real signature"

What do you like best about DocuSign? DocuSign is an excellent piece of software that allows for rapid and secure document signatures as well as easy-to-follow logging to establish who and when a document was signed. It also maintains track of any changes made to a document with each person who receives it for signing. What do you dislike about DocuSign? The DocuSign program has a lot of great elements, but it has a few bad ones as well. Someone from Customer Service was trying to help me ...

Read more

AO

Artur O

09/11/21

5 out of 5

"The best alternative to the real signature"

What do you like best about DocuSign? DocuSign is an excellent piece of software that allows for rapid and secure document signatures as well as easy-to-follow logging to establish who and when a document was signed. It also maintains track of any changes made to a document with each person who receives it for signing. What do you dislike about DocuSign? The DocuSign program has a lot of great elements, but it has a few bad ones as well. Someone from Customer Service was trying to help me ...

Read more

AU

Anonymous User

09/08/21

3.5 out of 5

"Future generation of contract signing"

What do you like best about DocuSign? Docusign eliminates the need of paper contracts, allowing the company to be more environmental friendly. Moreover, Docusign can be intergrated with many softwares, but the software that we intergate Docusign with is Greenhouse. When an offer is sent to the candidate, Docusign contract will also be sent alongside this. And, if the candidate rejects the offer or request for a new one, then, we change the offer in Greenhouse, and a new Docusign contract ...

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AU

Anonymous User

09/08/21

4.5 out of 5

"The way forward."

What do you like best about DocuSign? The speed of which you can get documents signed by more than one party. What do you dislike about DocuSign? I don't dislike anything about Docusign as it works exceptionally well for our business needs. What problems is DocuSign solving and how is that benefiting you? Fast turnarounds when onboarding new candidates

RW

Robert Wiruetin

09/07/21

2 out of 5

Die Ladezeit der Seiten ist wirklich…

Die Ladezeit der Seiten ist wirklich sehr langsam. Auch als ich meine Abrechnungen sehen wollte für meine Buchhaltung kam jedesmal eine Fehlermeldung mit der Aufforderung ich solle es doch später nocheinmal versuchen.

M

Mike

09/04/21

1 out of 5

Horribly designed system!!!!!!

This company has several f'd up factors. The first is if you don't commit to electronic signature you can't review/download the document beforehand. Then they don't allow multiple signers from the same computer/device. They also don't inform that you shouldn't replace the default signature with another signers signature because undisclosed they are associating signer with email account and don't allow multiple signers. They also don't have a meaningful way for document originator to ...

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AU

Anonymous User

08/31/21

4 out of 5

"Docusign secure and easy sign management system"

What do you like best about DocuSign? DocuSign is a user-friendly and straightforward tool to digitally sign the documents, especially when you can't be physically present due to covid situations worldwide, reducing the dependency and increasing the efficiency. What do you dislike about DocuSign? There is nothing specific to dislike about DocuSign. What problems is DocuSign solving and how is that benefiting you? Signing deals, SoFs, SOWs. Closing on the documentations.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].