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9.8

Spot Score

DocuSign - Electronic Signature Software

DocuSign Reviews in June 2026: User Ratings, Pros & Cons

Sign smarter, not harder.

3.3

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DocuSign Reviews & Ratings

3.3

Good

Based on 2831 ratings & 2954 reviews

Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terible

(534)

Spotsaas Editor’s POV

DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

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Showing 941-950 out of 2954

RM

Rick M

09/24/21

4.5 out of 5

"Digital document signature made easy!"

What do you like best about DocuSign? In our experience, we've seen a higher positive response rate when we send documents through DocuSign when compared to attaching a PDF to an email. This makes everyone's life much happier. What do you dislike about DocuSign? I think there's a serious lack for an organization component. Like a file folder for signed, pending, voided, etc. I found this feature in a different app. What problems is DocuSign solving and how is that benefiting you? We were ...

Read more

SB

Steve B

09/23/21

5 out of 5

"Still the best e-signature platform"

What do you like best about DocuSign? Ease of use, it is very intuitive to use and save so much time over printing and hand signing documents What do you dislike about DocuSign? The only downside is that there are still some organizations that require hand signatures What problems is DocuSign solving and how is that benefiting you? When multiple people have to sign a single document DocuSign makes it very easy to collect them all and then save to a file.

SB

Steve B

09/23/21

5 out of 5

"Still the best e-signature platform"

What do you like best about DocuSign? Ease of use, it is very intuitive to use and save so much time over printing and hand signing documents What do you dislike about DocuSign? The only downside is that there are still some organizations that require hand signatures What problems is DocuSign solving and how is that benefiting you? When multiple people have to sign a single document DocuSign makes it very easy to collect them all and then save to a file.

TW

Tod Westlake

09/22/21

1 out of 5

One of the worst bits of technology I…

One of the worst bits of technology I have ever encountered. Docusign is a byzantine mess. I spend twice as long trying to figure out how to use it than I do actually using it. Just spent over an hour trying to fix an incorrect email address. Even called tech support. Nothing he had me do fixed it. Same bad email address is there and there is apparently no way to edit it. I have no choice but to use Docusign because my company switched to it from Dotloop, which is so much easier to use. ...

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C

Christian

09/20/21

1 out of 5

Extremely poor service and keeps your money

Extremely poor service. First of all they make it nearly impossible to cancel your subscription. Second they withdraw your money even though you cancel your subscription before next payment. When you open a support request they do not answer. The company is breaking the law.

AS

Amritpal Singh K

09/20/21

5 out of 5

"Signing forms remotely is the future."

What do you like best about DocuSign? DocuSign offers a number of unique features that set it apart from other digital signature services. For instance, it integrates with cloud-based office software such as Dropbox or Google Drive. Additionally, it enables you to customize your signature for every form you sign and can even scan documents to sign them without leaving your computer. Further, DocuSign provides a secure method of electronically signing documents, which makes the process of ...

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AS

Amritpal Singh K

09/20/21

5 out of 5

"Signing forms remotely is the future."

What do you like best about DocuSign? DocuSign offers a number of unique features that set it apart from other digital signature services. For instance, it integrates with cloud-based office software such as Dropbox or Google Drive. Additionally, it enables you to customize your signature for every form you sign and can even scan documents to sign them without leaving your computer. Further, DocuSign provides a secure method of electronically signing documents, which makes the process of ...

Read more

AU

Anonymous User

09/16/21

5 out of 5

"Easy and digitize your agreements"

What do you like best about DocuSign? Very easy and painless to sign documents wherever possible What do you dislike about DocuSign? More computer friendly than mobile friendly What problems is DocuSign solving and how is that benefiting you? Sending over contracts to be signed or signing paperwork for temporary employment in the past

AU

Anonymous User

09/16/21

5 out of 5

"Easy and digitize your agreements"

What do you like best about DocuSign? Very easy and painless to sign documents wherever possible What do you dislike about DocuSign? More computer friendly than mobile friendly What problems is DocuSign solving and how is that benefiting you? Sending over contracts to be signed or signing paperwork for temporary employment in the past

MB

Matkai B

09/15/21

5 out of 5

"DocuSign is simple and effective. A great product."

What do you like best about DocuSign? DocuSign is simple and intuitive. The first time you use it, you will instantly know what to do and how. There's almost no learning curve which is great! What do you dislike about DocuSign? It's perhaps a bit overpriced. If you're a big company, it won't be but for an individual or small business, it could be. What problems is DocuSign solving and how is that benefiting you? Document signing virtually instead of via paper or random e-forms. It's great ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].