9.8
Spot Score

DocuSign Reviews in June 2026: User Ratings, Pros & Cons
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DocuSign Reviews & Ratings
Spotsaas Editor’s POV
DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more
DocuSign pros and cons
Streamlines document signing process, making it efficient and convenient.
Offers a range of features for managing documents and agreements effectively.
Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.
Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.
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Showing 881-890 out of 2954
JS
James S
11/19/21
"DocuSign for Insurance Agents"
What do you like best about DocuSign? DocuSign can be as simple or complex as you would like. From setting up templates, storing frequently used forms and obviously the simple act of obtaining signatures on all required documents. Prior to DocuSign we used fax or mail with xs or sticky notes on where to sign and the client would never get them all. What do you dislike about DocuSign? Recently have had some issued with the messages being sent with the documents (DocuSign calls them ...
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AU
Anonymous User
11/19/21
"Works as expected"
What do you like best about DocuSign? Easy to use; works as expected; no questions from clients. What do you dislike about DocuSign? No downsides other than perhaps the cost. What problems is DocuSign solving and how is that benefiting you? Can sign anywhere and anytime easily.
AU
Anonymous User
11/18/21
"Docusign for Educators"
What do you like best about DocuSign? Docusign is a fast and convenient way to share important documents with colleagues, obtain permission signatures from parents and securely share confidential information. What do you dislike about DocuSign? Docusign does require users to sign their name using their finger or mouse. For those that are not technological, this might initially be tricky. Recommendations to others considering DocuSign: It is secure and accessible. What problems is DocuSign ...
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SY
Stephanie Y
11/18/21
"Great way to seal the deal"
What do you like best about DocuSign? DocuSign provides a speedy and efficient format to close deals by expediting the contract procedures with e-signatures. It's easy to upload new documents and agreements if you already have a library of content ready to go. What do you dislike about DocuSign? Sometimes it can be confusing if you need more than one signature from more than one party. You'll have to create multiple signature boxes and send them in the correct order. Customizing DocuSign ...
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CF
Camila F
11/17/21
"DocuSign Makes Signing Contracts Easy"
What do you like best about DocuSign? I really like how easy it is to use DocuSign and send it to other people to sign. This works really well for contracts which I use a lot of in my coaching/consulting business.m What do you dislike about DocuSign? I don't love the cost of DocuSign. I would love if it was more affordable. Recommendations to others considering DocuSign: DocuSign is a great software to use if you need to get e-signatures. They make it really easy to use. What problems is ...
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GL
Gabrielle L
11/17/21
"Docusign Review"
What do you like best about DocuSign? Easy for sales reps to use, good notification settings for admin approvals What do you dislike about DocuSign? Difficult to fully integrate into our process with Salesforce, Chargebee, and Retool Recommendations to others considering DocuSign: Make sure it works fully with your techstack before implementing What problems is DocuSign solving and how is that benefiting you? It allows sales reps to have more control over the contract process
JM
Jay M
11/17/21
"Create for e-signatures, terrible for proposals"
What do you like best about DocuSign? Userfriendly, easy to use to set up templates for our team, manage folders for different types of contracts What do you dislike about DocuSign? We really hate that you only get 5 sends with the first plan. You go through that fast. It doesn't really make a lot of sense in my opinion. The next plan up gives you 100 sends and it's significanly more expensive. It makes us lean more towards solutions like ClientPoint or Proposify which we still use. It's ...
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AU
Anonymous User
11/17/21
"Very Intuitive and Convenient"
What do you like best about DocuSign? The connection to Salesforce to sync signed envelopes as well as the ability to send an envelope directly from salesforce. What do you dislike about DocuSign? Sometimes if a user leaves and has a Docusign out for signature, it can be challenging to go through all their sent envelopes if there are a lot. The reporting could be a little better. What problems is DocuSign solving and how is that benefiting you? We are able to track and log all envelopes ...
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BT
Becky T
11/17/21
"Works great for getting documents filled out, especially from less than tech savvy users"
What do you like best about DocuSign? Line by line instructions on your documents make it simple for users to understand what they need to fill out. What do you dislike about DocuSign? Could use better price structuring for smaller businesses. What problems is DocuSign solving and how is that benefiting you? Getting documents filled out and signed properly. Previously used Adobe Acrobat and you could not rely on user to be able to access on their devices properly.
AU
Anonymous User
11/17/21
"Makes things so simple..."
What do you like best about DocuSign? Before Docusign, I would need to go through the old print, sign, scan process. Worse yet, I would need to ask my management to do this, and when they were often on the road, this wasn't easy and time-consuming. Now it is a breeze. What do you dislike about DocuSign? I wish it were easier to align the signature fields to make things look neater. I think I just need to read the instructions. What problems is DocuSign solving and how is that benefiting ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].