DocuSign Reviews in June 2026: User Ratings, Pros & Cons

"Excellent tool and easy to implement"

What do you like best about DocuSign? Easy configuration and Salesforce integration , template design capabilities of docusign standard out of the box functionality. What do you dislike about DocuSign? Customer service can be really improved, their response time is not great . What problems is DocuSign solving and how is that benefiting you? Used docusign to capture the e signature for customer loan applications during pandemic.

"Secure and Easy to Use"

What do you like best about DocuSign? I've never had any problems using DocuSign, and it's effortless to use and share! I've signed leases and contracts without having to print anything and they are very secure. What do you dislike about DocuSign? The free version has a limited number of signatures you can make, and the premium is pricy. If you need it for business, be prepared to pay for the expanded resources. What problems is DocuSign solving and how is that benefiting you? In the time ...

"Review for DocuSign"

What do you like best about DocuSign? It saves the signature for future use, which is very helpful What do you dislike about DocuSign? Even though it saves the signature but it recommends different styles, which is very annoying What problems is DocuSign solving and how is that benefiting you? Getting the safe and digital signatures, it is helpful when we all are working virtually

Absolutely crap.

Absolutely crap. User unfriendly, cumbersome and tedious

"Great way to sign contracts easily digitally"

What do you like best about DocuSign? Removes the need for paperwork and makes it very simple and efficient. Gets the job done always in such a way that you don't even have to think about it. What do you dislike about DocuSign? Not much to dislike but maybe they can still better capitalize on the digital format by building out features not availble on normal contracts e.g. maybe an education aspect What problems is DocuSign solving and how is that benefiting you? Signing contacts e.g. for ...

"Great e-signature tool with security feature"

What do you like best about DocuSign? Easy to send the document for signage with an audit trail to track the status of the paper. What do you dislike about DocuSign? The yearly cost to use this tool, though there are many similar tools with much lesser prices. What problems is DocuSign solving and how is that benefiting you? I can consolidate the administration control on all users and signatures and keep track of the usage.

"Easy Peezy"

What do you like best about DocuSign? I love that it saves them pretty far back so that if you don't have the opportunity to access it right away, the document is saved. I also like that you can assign a signing order so that you know when the other person has signed because you get the email. That really helps with follow up and compliance. What do you dislike about DocuSign? The price could be a little lower for multiple users especially in an office setting, but I guess it's really not ...

"Very Efficient Tool!"

What do you like best about DocuSign? DocuSign allows for a quick turnaround when sending settlement offers to customers, and helps to expedite the closing process when dealing with claims. What do you dislike about DocuSign? Sometimes the system fails to notify you when a document has been signed by the other party. What problems is DocuSign solving and how is that benefiting you? Closing claims and avoiding litigation.

"Document for adding your signature"

What do you like best about DocuSign? It Is easy to sign up to DocuSign, and you can choose which signature style to choose from,this was used to sign important documents that needed to be forwarded on to other documents to start my coures, and it was a rapid process. What do you dislike about DocuSign? This is used to sign documents quickly and then forward them to people. There could be more choices in the style of signature that would make it a lot better. great product. Recommendations ...

"Fast and friendly platform for signing NDAs"

What do you like best about DocuSign? Super easy to set up an account, multiple recipients can be added when needed, automatic notifications once a document has been signed by all the recipients and you can save multiple templates. What do you dislike about DocuSign? Once, I had a problem, but it was an error when we uploaded the template so even though I haven't used DocuSign in the last couple of months, I think it has met all my expectations. Recommendations to others considering ...