DocuSign Reviews in June 2026: User Ratings, Pros & Cons

Super bad experience since Docusign is…

Super bad experience since Docusign is only chasing long-term contracts with discounts.

onboarding was easy and smooth

onboarding was easy and smooth, DocuSign is a good tool. yes, there's other competition there and plenty of fish. but I like docusign and been using it for 4 years now

"DocuSign for President"

What do you like best about DocuSign? No need to print paper, can send immediately, and can track and remind the signer. What do you dislike about DocuSign? Sometimes you need to ask someone else to build the template for you and that is okay, you just have to make sure you have the right settings if you wish to. Recommendations to others considering DocuSign: DO IT! Don't wait. It will change the speed of your work and make it easy and enjoyable for the other party. What problems is ...

They over charge.. and complicated to cancel

They over charge... once you activate a plan it is very very complicated to cancel.

Overcharged

I upgraded my account from the basic to the 'Real Estate' account for a month as I had additional contracts that month. There is no option to downgrade on the site so I contacted customer service. They have repeatedly closed the request without downgrading the service and charged me for four months at the higher rate. I have just tried to close my account and that option is switched off on the website. Terrible company basically ripping off small businesses, would not use again.

I agree with the other negative comments

I agree with the other comments - this is very expensive, they take ages to set you up. The training and snagging takes a lot of time then they wont add time onto your subscription. Not recommended try another platform.

"Docusign Makes it easy for us to sign documents"

What do you like best about DocuSign? I like that I can sign documents from my home and don't need to get to the office to approve documents. It is amazing now that we are working from home. I've use it in the company I work. What do you dislike about DocuSign? I wish I could draw my actual signature. I would like them to have a few more options of writing fonts to choose or directly draw with my signature to make it even more accurate. Recommendations to others considering DocuSign: Use ...

"Very easy to use and understand"

What do you like best about DocuSign? What I like best is the convenience of signing documents wherever you are withouthaving to have an appointment with someone. I think focusing is the best I've seen so far. What do you dislike about DocuSign? I don't really see anything I dislike. I don't feel there's anything missing or anything that doesn't work properly. I think Docusign is already very good. I haven't thought if it needs any improvements. So far so good! What problems is DocuSign ...

"Exceptional and futuristic"

What do you like best about DocuSign? This is a very good experience which I am using in my current organization. All the documentation and agreements has been digitalised and very secure as well. We have been using it for a while and it is very userfriemdly and hassle free. It feel so futuristic and I recomment to implement this in organization mostly for a smooth experience. What do you dislike about DocuSign? I didnt find anything so far since even they accept digitaal signatured which I ...

"Docusign vs Panda Doc"

What do you like best about DocuSign? Easy for the signer to complete the documents. What do you dislike about DocuSign? It didn't interface with our CRM very easily What problems is DocuSign solving and how is that benefiting you? We switched from DocuSign