9.8
Spot Score

DocuSign Reviews in June 2026: User Ratings, Pros & Cons
Sign smarter, not harder.
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Starts from $10 / Month when Billed Yearly
DocuSign Reviews & Ratings
Spotsaas Editor’s POV
DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more
DocuSign pros and cons
Streamlines document signing process, making it efficient and convenient.
Offers a range of features for managing documents and agreements effectively.
Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.
Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.
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Showing 721-730 out of 2954
HL
Hannah L
07/25/22
"Everything that you need to handle contracts"
What do you like best about DocuSign? DocuSign is easy to use - precisely what you want from this service! I appreciate the simplicity of DocuSign's interface. I can email contracts and receive a digital signature confirming the contract/invoice. Additionally, all signed documents are stored on DocuSign in case they need to be accessed at a later time. I also like that it allows you to upload your contacts or use their templates. What do you dislike about DocuSign? Occasionally, clicking ...
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CM
Candice macdonald
07/24/22
Awful experience, impossible to cancel
Awful experience, impossible to cancel. Docusign accused me of sending 100 emails plus a day, beyond their fair usage policy. I’d actually sent one. They’d pulled the wrong account information. Absolutely impossible to cancel.
KO
Kristina O
07/24/22
"The go-to for electronic signatures"
What do you like best about DocuSign? Easy to drag and drop signature and initial flags, date, typed names, addresses, you name it. This is my go-to source for anything that needs to be completed, filled, and signed electronically. What do you dislike about DocuSign? The interface could be more intuitive with auto-populating of commonly used spellings of names or businesses. There is not much else I would change about it, unless it were free to use! What problems is DocuSign solving and how ...
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KM
Kaitlyn M
07/22/22
"Sign documents quickly and easily with DocuSign"
What do you like best about DocuSign? I like using DocuSign to sign documents online because it's quick and easy. I don't have to worry about altering the document's structure when I use different types of paper, which is excellent. Once I'm done, my signed copies and completed tasks are delivered as a PDF file. This program has lots of great features that make it super user-friendly. For example, you can easily collect email addresses, add fields for e-signatures, and finish the process in ...
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AV
Anne V
07/21/22
"Sign documents wherever you go"
What do you like best about DocuSign? I appreciate that DocuSign guides users through the signing procedure and allows them to send documents for signature. The system's smooth operation and intuitive user interface make it easy to use, even for those unfamiliar with technology. I also appreciate the ability to receive email notifications when documents have been signed or need to be signed. The reasonable price makes DocuSign an excellent value for those who want to save time and paper by ...
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GB
Gaurav B
07/21/22
"Best solution for E-Sign"
What do you like best about DocuSign? - Supports Dynamic templates and recipients - Integration with Salesforce - UI is easy to use and intuitive - Branding of contract templates - Reports on Docusign status to track the current status of envelopes - Customer support is great What do you dislike about DocuSign? - Pricing can be a bit lesser - Salesforce DocuSign Sync sometimes does not work - Some features should be part of the plan instead of addon like ability to view contract as ...
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MT
Megan T
07/20/22
"Best Way To Ensure Secure Signed Documents"
What do you like best about DocuSign? I find DocuSign a handy tool for sending digital documents for signature. The ability to track the status of documents and see whether they have been signed is beneficial, and the document editor makes it simple to include signature fields in documents. The platform also allows me to create brand-new documents, which saves a lot of time and hassle. What do you dislike about DocuSign? Currently, there is no opposition! The customer service team has been ...
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EM
Eden M
07/20/22
"It is an extremely easy-to-use service"
What do you like best about DocuSign? DocuSign is a service that is extremely simple to use. Prepare a single document or an envelope with multiple copies, then present it for signature. Multiple signers are particularly advantageous when a guarantor is signing on behalf of a client. In this circumstance, he is not required to acquire a separate envelope for reviewing the lease and signing the documents. DocuSign contains all the features necessary to keep up with the times, including the ...
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AE
Alexandra E
07/19/22
"Software to manage document work in digital word"
What do you like best about DocuSign? DocuSign is an excellent service that allows me to handle digital transactions with clients and corporations without leaving my desk. It is a straightforward and dependable business platform that has significantly facilitated my work. When someone I expect to use DocuSign to sign a document does not appear, I forget about it. The information presented here is entirely credible because it is on the internet. When I send a copy of something to a client, I ...
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MT
M Taylor
07/14/22
bad experience
While the signing tools in the app are good, the sending function was terrible to use, confusing and didn't work for me first try. So even just to send a single free signed doc was not easy, so I ended up sending one which appeared competely unsigned after I had spent ages signing it, initialling pages etc! This created a lot of unecessary and complex steps for me to complete a simple task. I don't get the feeling this is a company that has users or societies best interests at heart, it ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].