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9.8

Spot Score

DocuSign - Electronic Signature Software

DocuSign Reviews in June 2026: User Ratings, Pros & Cons

Sign smarter, not harder.

3.3

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DocuSign Reviews & Ratings

3.3

Good

Based on 2831 ratings & 2954 reviews

Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terible

(534)

Spotsaas Editor’s POV

DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

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Showing 641-650 out of 2954

JW

Joseph W

11/25/22

4.5 out of 5

"The best electronic signature system is DocuSign!"

What do you like best about DocuSign? In my opinion, DocuSign is best known for its usability and capacity to expedite the hiring process. Its ability to automate legal document exchange can contribute to environmental preservation and facilitate corporate operations for all parties. And because it offers remote access, we can stay in our houses or offices to get tasks done. DocuSign is a virtual platform with a flexible, user-friendly framework and top-tier support that can significantly ...

Read more

A

Al

11/25/22

1 out of 5

I understand very bad reviews.

I understand very bad reviews. I want delete account - no chance. Absolutely useless support. What can I expect from USA agency......

OT

Ovarlyn T

11/25/22

4.5 out of 5

"DocuSign Review"

What do you like best about DocuSign? User-friendly, ease of administration, and troubleshooting. What do you dislike about DocuSign? Sometimes support takes long time to respond. What problems is DocuSign solving and how is that benefiting you? E-signing documents and making legal processes faster.

A

Al

11/25/22

1 out of 5

I understand very bad reviews.

I understand very bad reviews. I want delete account - no chance. Absolutely useless support. What can I expect from USA agency......

TG

Tomas G

11/22/22

4.5 out of 5

"Docusign is the best platform ever!"

What do you like best about DocuSign? What I like best about DocuSign is that it makes the recruitment process much simpler and easier to automate. By automating the exchange of legal papers, we can help save the environment while making it easier for parties to conduct business. Remote access feature allows us to do our tasks without leaving our homes. This would significantly decrease administrative effort, and DocuSign is an easy-to-use tool with a versatile, user-friendly structure and ...

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AU

Anonymous User

11/22/22

5 out of 5

"Works great"

What do you like best about DocuSign? The best part about the Docusign / Greenhouse integration is how smoothly everything transitions from one app to the next. Makes my work very efficient. What do you dislike about DocuSign? I honestly don't really have any complaints about this integration! What problems is DocuSign solving and how is that benefiting you? DocuSign makes sending offer letters painless, in conjunction with Greenhouse.

EC

Eric Caballero

11/22/22

1 out of 5

Terrible one of the slowest and worst…

Terrible one of the slowest and worst applications I’ve ever used. Nothing makes sense

EC

Eric Caballero

11/22/22

1 out of 5

Terrible one of the slowest and worst…

Terrible one of the slowest and worst applications I’ve ever used. Nothing makes sense

AC

Abigail Combs

11/19/22

1 out of 5

Don’t fall for their crap!!!!!

I hate having to give this company one star because they don’t deserve anything. I was a loyal customer for years until they changed their payment format that was advertised as less than $9.00 a month. However there was no final bill until it was too late to cancel me subscription at checkout. I have not used their services at all since the billing debacle but they charged my account immediately despite my many open cases against them. The agents told me I could make a claim against them ...

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AC

Abigail Combs

11/19/22

1 out of 5

Don’t fall for their crap!!!!!

I hate having to give this company one star because they don’t deserve anything. I was a loyal customer for years until they changed their payment format that was advertised as less than $9.00 a month. However there was no final bill until it was too late to cancel me subscription at checkout. I have not used their services at all since the billing debacle but they charged my account immediately despite my many open cases against them. The agents told me I could make a claim against them ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].