DocuSign Reviews in June 2026: User Ratings, Pros & Cons

Frankfurt also no good support

After reading reviews everywhere, i can say the same even in frankfurt the support is worst.

Steer clear of DocuSign if you're individual or small business

I've used many, many SaaS products and platforms and the DocuSign UX is one of the worst! Their features are nothing to crow about, the platform is laggy and the UI is confusing. I have not used DocuSign once since signing on a free plan. But even in trying to cancel my account, I was made to go in circles, and back and forth between their various sub-domains, and all in vain! It's like they have deliberately left out the cancel account button and set up roadblocks (like inaccessible ...

"Easily obtain signatures on documents"

What do you like best about DocuSign? I really appreciate the efficiency and convenience of DocuSign. It allows me to quickly collect signatures from colleagues or clients without the need to print documents for them; it even stores these documents electronically, so there is no need to find space in a filing cabinet. Furthermore, its integration with Procore Technologies' software means that all our data points are centralised in one secure online location, saving us time spent searching ...

"One stop tool for electronic signatures"

What do you like best about DocuSign? It allows any document to be signed in a simple click. I use it daily for sales and partnershi contract. It is recognized worldwide and the document have all legal power. What do you dislike about DocuSign? Honestly nothing is wrong with that. Maybe the new UI but it might be just a matter of time to get used to using it. What problems is DocuSign solving and how is that benefiting you? Allows any document to be signed quickly and efficiently. It also ...

Not recommended for Small Business

At first Docusign was helpful in getting signatures on signed drawings - UNTIL we hit our envelope limit. $300/year is reasonable enough for a 1 person business, BUT, in certain small businesses like ours you may eventually need more than 100 "envelopes." According to their (not very helpful) customer service reps - we would need to pay for another user in order to get more than 100 envelopes. It appears that this is the case even if you sign up for their more expensive plans. So for only ...

Not recommended for Small Business

At first Docusign was helpful in getting signatures on signed drawings - UNTIL we hit our envelope limit. $300/year is reasonable enough for a 1 person business, BUT, in certain small businesses like ours you may eventually need more than 100 "envelopes." According to their (not very helpful) customer service reps - we would need to pay for another user in order to get more than 100 envelopes. It appears that this is the case even if you sign up for their more expensive plans. So for only ...

"Software works great, Support is terrible"

What do you like best about DocuSign? The software is great. We've not really had any issues with the software functioning how we need it to. It has a lot of features and its easy to use. I think Docusign is considered the industry's go-to, although other options are popping up regularly. We have switched to PandaDoc and have found that they have many of the same features and is just as easy to use. I think for someone using the standard plans sold through their website, it's probably a ...

"Quick and convenient signing of contracts"

What do you like best about DocuSign? I really like using DocuSign to sign contracts digitally. I don't have to leave my office, so it's perfect for my job and helps me get things done quickly. I used to forget about contracts that needed to be signed, but now it's easy for other people to sign as well. It is easy to set up fields, and when I send out emails, people go straight to a page where they can sign and the website is easy to use What do you dislike about DocuSign? Filling out forms ...

"Not very good price to value"

What do you like best about DocuSign? Easy of use was good. Well accepted. Industry known What do you dislike about DocuSign? Support and price are an issue for samaller companies What problems is DocuSign solving and how is that benefiting you? Signing of agreements

"Not very good price to value"

What do you like best about DocuSign? Easy of use was good. Well accepted. Industry known What do you dislike about DocuSign? Support and price are an issue for samaller companies What problems is DocuSign solving and how is that benefiting you? Signing of agreements