9.8
Spot Score

DocuSign Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $10 / Month when Billed Yearly
DocuSign Reviews & Ratings
Spotsaas Editor’s POV
DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more
DocuSign pros and cons
Streamlines document signing process, making it efficient and convenient.
Offers a range of features for managing documents and agreements effectively.
Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.
Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.
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Showing 521-530 out of 2954
S“
Shouhei “Sho” M
05/09/23
"Document signing done easy"
What do you like best about DocuSign? The best part of Docusign is that it lets you jump from signature and initials to the next signature block. This feature makes signing very easy for the end user and removes any question on where to sign and initial. What do you dislike about DocuSign? While this is not a negative feature, skipping over important information needing review is easy. This feature should be built-in for the end-user experience to stop over essential parts. Not all ...
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KC
Kristin C
05/09/23
"Ease of Access of Docusign"
What do you like best about DocuSign? The ability to easily sign documents without meeting face to face. I signed my mortgage documents on my phone while walking through the grocery store. The convenience is top notch. What do you dislike about DocuSign? I love the convenience of the software and have yet to find something that I dislike. I have signed multiple documents on my computer and my phone and have never had an issue. What problems is DocuSign solving and how is that benefiting ...
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DK
Dr. Kathleen N
05/09/23
"Very user friendly - highly recommended"
What do you like best about DocuSign? DocuSign is extremely user friendly, allowing me to just click and go to multiple boxes to sign my initials or name instead of having to retype it in multiple times. What do you dislike about DocuSign? While overall it is easy to use, I don't like how when I go back to my email after a longer period of time and click on the document, it is expired and I have to request a new link. If I don't save it immediately on my computer, I lose it all ...
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DX
Diana X
05/09/23
"Hands down the best software for e-signatures"
What do you like best about DocuSign? At my company, we use DocuSign to send out electronic sales agreements with our clients. I like that the software allows for quick and secure e-signatures, and it easily integrates with various systems and platforms. It sends out daily reminders to the signee to complete the document. You also get notifications when the signee has opened the document, allowing you to follow up promptly. What do you dislike about DocuSign? DocuSign can be glitchy at ...
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HG
Holly G
05/09/23
"Docusign makes everything simple"
What do you like best about DocuSign? I love docusign! updates to documents are made into alerts, everyone can sign the same document without scanning, it is accessible but also secure! What do you dislike about DocuSign? Honestly, nothing! I truly love docusign and everything it has made more accessible. What problems is DocuSign solving and how is that benefiting you? It allows me to sign and send documents for signature without scanning, copying, and visiting people in person. Everything ...
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AA
Andres A
05/09/23
"DocuSign"
What do you like best about DocuSign? What I like the best about DocuSign is how easy it makes the task of signing documents and reviewing them before finally deciding to sign them. It really helped me get benefits at my office. What do you dislike about DocuSign? I would like them to have a more customizable interface, something that can keep you logged in and edit preferences as you wish, something yo can make your own and maybe change the color palette. What problems is DocuSign solving ...
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AS
Amy S
05/09/23
"Great for Sellers"
What do you like best about DocuSign? I love the mobile App and realtime notifications. The ability to send reminders and see details of views of agreement gives you the ability to follow up with signers appropriately What do you dislike about DocuSign? Nothing it works great for our business and i enjoy using it in my day to day. What problems is DocuSign solving and how is that benefiting you? DocuSign allows us to securly send our agreements to customers and to track their interactions ...
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AU
Anonymous User
05/09/23
"Easy integration and support, with a bit of a price tag"
What do you like best about DocuSign? Integration was fairly straightforward and any support needed along the way was handled relatively quickly. This was critical to allow our team to provide an electronic signature solution into the platform quickly What do you dislike about DocuSign? The pricing isn't as competitive as it could be, and the number of envelopes made available per year is severely limited. An annual subscriber on the business plan gets a yearly allowance of 100 envelopes. ...
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JH
Jesse H
05/09/23
"DocuSign Review"
What do you like best about DocuSign? The ability to customize different fields as we have unique documents we need our clients to sign. What do you dislike about DocuSign? They seem to outsource some of their customer service, so that department is lacking. What problems is DocuSign solving and how is that benefiting you? BEing able to quickly send documents to anyone in the world is necessary for our business. Being able to create templates for different types of clients helps speed things up.
JF
Johan F
05/09/23
"Great document signing software"
What do you like best about DocuSign? Docusign is super easy to use and in most instances known as the digital signature standard. What do you dislike about DocuSign? Not enough document design templates and functionality to design well presented templates. What problems is DocuSign solving and how is that benefiting you? Gathering digital signatures from clients
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].