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9.8

Spot Score

DocuSign - Electronic Signature Software

DocuSign Reviews in June 2026: User Ratings, Pros & Cons

Sign smarter, not harder.

3.3

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DocuSign Reviews & Ratings

3.3

Good

Based on 2831 ratings & 2954 reviews

Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terible

(534)

Spotsaas Editor’s POV

DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

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Showing 511-520 out of 2954

KM

Kaleigh M

05/11/23

4.5 out of 5

"DocuSign - easiest way to sign documents."

What do you like best about DocuSign? I like utilizing DocuSign for its simplicity and easy functionality. DocuSign speeds up the process of getting essential contracts and documents signed. What do you dislike about DocuSign? DocuSign sometimes has errors that occur, or customers do not like utilizing DocuSign. In this case, we run into issues. What problems is DocuSign solving and how is that benefiting you? Having to find time to sit down and sign documents when I can do it all online now.

BS

Bindu S

05/10/23

4.5 out of 5

"Best solution to get documents sign without waisting effors on email or scanning"

What do you like best about DocuSign? Simple to use and you can esily put sign, date, text or other required modification before sending any document for sign What do you dislike about DocuSign? There should be an otion only with the filling details if we don't require signature only someone's inputs What problems is DocuSign solving and how is that benefiting you? I am taking care of my comapny's documentation and hiring process. It helps me to get my work done in clicks like agreements ...

Read more

JC

Jenny C

05/10/23

3.5 out of 5

"Effiecient"

What do you like best about DocuSign? As an officer it is very important for me to have my own esignature. In this case I can sign documents electronically and lessen the use of papers for printing. What do you dislike about DocuSign? Based on my experience, I cannot tell yet the downside of Docusign. What problems is DocuSign solving and how is that benefiting you? It help us lessen the printing of papers. And help us to make it easier to sign documenta

AU

Anonymous User

05/10/23

4.5 out of 5

"Great tool to speed up any type of contractual process"

What do you like best about DocuSign? Great and simply to use tool. Allows for very fast contractual development on both sides. Never the less important to us as a company aiming to be as paperless as possible - environmental friendlier than paper. What do you dislike about DocuSign? We had initially issues of intorducing DocuSign because of data privacy topics. It is always a question ot 1) where is the the server located where the document is stored 2) what is the securty level of this ...

Read more

AU

Anonymous User

05/10/23

5 out of 5

"E-signatures simplified using DocuSign"

What do you like best about DocuSign? Getting E-signatures from internal and extenal parties is now easy with DocuSign, easy to integrate, easy to use and secure. Advatnage of Intgration with SharePoint & Nintex. DosuSign APIs are also very extensive. What do you dislike about DocuSign? APIs authentication mechanism is bit complex to implement, i assume its due to the nature of the tool as it needs to be more secure. Providing simplfied mehanism could be an advantage. What problems is ...

Read more

ML

Matthew L

05/09/23

4 out of 5

"Docusign Review"

What do you like best about DocuSign? Docusign makes it extremely east to get documents signed virtually. I appreciate this in my business because I do not have to drive all around getting things signed. I am also made aware when everyone is finished signing and can download the signed document right from my email. What do you dislike about DocuSign? I am not sure if this is a feature or not but it would be nice to have folders to organize thigns in. Right now all of our completed docusigns ...

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M

Miloš

05/09/23

1 out of 5

Try asking them to change invoice detals!

I asked them to change the invoice details, with constant emails and calls. It took them almost two months, they told me that the details are changed. The moment I downloaded the invoice, I notice it is exactly the same as it was. This is an absolute disaster and a waste of time. In case you don't believe me, try it for yourself...

SR

Sarah R

05/09/23

5 out of 5

"Easiest way to collaborate signatures"

What do you like best about DocuSign? It is the easiest way for me to collaborate on the appropriate signatures for vendor contracts. What do you dislike about DocuSign? I cannot think of anything I don't like. What problems is DocuSign solving and how is that benefiting you? It allows me to collaborate on the appropriate signatures for my vendor contracts. I don't have to keep emailing people, it seems to always go through seamlessly.

MS

Michelle S

05/09/23

5 out of 5

"Must have for sales"

What do you like best about DocuSign? From a sales perspective, DocuSign makes it so easy to get an agreement signed.. and I love the notifications What do you dislike about DocuSign? I do wish it was easier to change the person signing, without having to void and start over.. What problems is DocuSign solving and how is that benefiting you? We use DocuSign for agreement execution.. I love how easy it is to send to a prospective client and automatic reminders

AU

Anonymous User

05/09/23

5 out of 5

"Very Simple, Intuitive Product"

What do you like best about DocuSign? The product was very easy to use, had no issues with it whatsoever. What do you dislike about DocuSign? There is not much to complain about, every time I used it it worked flawlessly. What problems is DocuSign solving and how is that benefiting you? It allowed us to receive documents quickly and easily, and sign without printing the pages.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].