DocuSign Reviews in June 2026: User Ratings, Pros & Cons

"Great product for all types of users"

What do you like best about DocuSign? I appreciate how user friendly DocuSign is. Whether importing documents or creating templates, it isn't complicated. Aside from it being user-friendly, I find being able to view the status of the envelopes I send out to be incredibly helpful. What do you dislike about DocuSign? The area I would like to see improved on has to do with optional fields in documents. They are very easy to overlook when the signer is just going from required field to required ...

"DocuSign is a great product"

What do you like best about DocuSign? I utilize DocuSign for many uses in our office. I like that it uploads to different products easily and their support staff is wonderful in helping you make the most out of it. What do you dislike about DocuSign? When using Smartsheets, you have to constintaly upgrade your system to have them link. It would be amazing if they offered partner products at a discounted rate for smaller non-profit organizations. What problems is DocuSign solving and how is ...

"Helpful for all OOO situations"

What do you like best about DocuSign? I can sign almost any type of document with ease and efficiency with the help of docusign. It'll get delivered to one or multiple parties and I never have to print anything out to make it happen. What do you dislike about DocuSign? It would be nice to be able to edit or mark-up documents like contracts. Instead, you have to download and use Adobe to make this happen. What problems is DocuSign solving and how is that benefiting you? Contract signing. ...

"Such a convenient, efficient way to notarize docs"

What do you like best about DocuSign? The site is user friendly even for someone who is not tech savvy. What do you dislike about DocuSign? Not sure if internet issue but sometimes it is slow. What problems is DocuSign solving and how is that benefiting you? I don't have to travel to notarize documents. All is completed online.

"Great for obtaining electronic signatures"

What do you like best about DocuSign? Procore is great for sending documents electronically that require signatures. Great security - ensuring tamper-proof documents. The addition of the Procore Integration is really helpful. Appreciate that the connector updates the status and fills in some pertinent dates and inserts a link to the completed document. What do you dislike about DocuSign? Would like to see the Procore connector allow for contract revisions using the copy feature in DocuSign, ...

"DocuSign is easy to use and works on all platforms."

What do you like best about DocuSign? The best thing about DocuSign is that no software is needed to be installed and works on all devices anywhere. Signing documents is much faster and easier then the traditional pen and paper method. What do you dislike about DocuSign? After you upload a document, you will need to manually label the signature fields to be signed. I wishes there are AI that can determine the fields. What problems is DocuSign solving and how is that benefiting you? DocuSign ...

"It is pretty handy to have!"

What do you like best about DocuSign? You can use it anytime, anywhere - the mobile app is super easy to use and handy. What do you dislike about DocuSign? I don't love that you can't void an envelope without getting charged or edit an envelope if you made a mistake if the signing process has already begun. What problems is DocuSign solving and how is that benefiting you? It definitely helps solve problems relating to inefficiency. It is so much easier to route a document for signature this ...

"Convienent"

What do you like best about DocuSign? It is convienent and makes it easy to get documents signed. What do you dislike about DocuSign? Can take time to get the document set up initially What problems is DocuSign solving and how is that benefiting you? helping us easily reach clients and providing an easy way to have them sign necessary documents

"DocuSign is top of the line"

What do you like best about DocuSign? It does what it advertises and does it very well. What do you dislike about DocuSign? The pricing structure changed and got much more expensive without much added value but overtime they have added a ton of advanced features. The sales reps are like used car salesmen and very pushy and I absolutely don't appreciate that. What problems is DocuSign solving and how is that benefiting you? Contracts are now centralized with a strong process of ...

DocuSign are crooks .

I am a business owner that used DocuSign years ago decided to give em a shot again . Reactivated my account again was supposed to be a sale on it for 1 dollar covers the month. Paid that next morning wake up DocuSign took over 200 from my account saying the service continues charging monthly even after no use. Apparently they said I owed them every month because I didn’t call and cancel . I’m now going thru hell trying to get my money back DocuSign doesn’t want to give my money back. I will ...